Customer Support Tools Page 4 of 17

All apps in Customer Support Tools category. Use the filters below to narrow down your search. 
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  1. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    ProProfs Help Desk screenshot 1
    177 alternatives
    3.9
    Good7 reviews
  2. BuzzFlow CRM icon
     16 likes

    BuzzFlow is an online web CRM that tightly integrates with G-suite. It's also available inside Gmail inbox. It is unique in tagging live email conversations to deals. Visual pipelines helps you succeed in sales with activity based selling process.

    • CRM System
    • PaidProprietary
    • Online
    • Android
    • iPhone
    • iPad
    • Google Chrome
    Different Views for different apps in BuzzFlow
    175 alternatives
  3. OpenWidget icon
     2 likes

    Free website plugins integrate features like contact forms, automated product cards, and FAQ templates for e-commerce, simplifying customer support and engagement.

    Communication widget that you can install on your website
    37 alternatives
  4. Yoonoo icon
     1 like

    Help customers communicate fast and effectively. No coding required, no technical knowledge required. 5 minute super simple setup. Smart AI that learns from your content.

    • PaidProprietary
    • Online
    • Software as a Service (SaaS)
    13 alternatives
  5. GPTService icon
     1 like

    GPTService is an AI-powered chatbot that uses ChatGPT technology. Users can ask questions in natural language, and our system can understand the question, retrieve the correct information from the website's content, and provide an intelligent answer.

    GPTService screenshot 1
    23 alternatives
  6. Fonor icon
     2 likes

    The AI-powered, GPT-based email bot revolutionizes insurance sector interactions. Integrated with ticketing/email systems, it offers personalized, domain-specific solutions, boosting efficiency. It ensures customer data protection via advanced anonymization techniques.

    • PaidProprietary
    • Online
    Emails are pulled, auto-categorized, and auto-response is generated
    39 alternatives
  7. JitBit Helpdesk icon
     33 likes

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    JitBit Helpdesk screenshot 1
    111 alternatives
  8. VisionFlow icon
     1 like

    VisionFlow is an integrated software for Project management, product and service management and CRM. Available both as a cloud-based or on-premise solution, VisionFlow is flexible, easy to use with outstanding value for money.

    • CRM System
    • PaidProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    VisionFlow screenshot 1
    88 alternatives
  9. Pure Chat icon
     23 likes

    Small teams can use Pure Chat to see who's on their website in real time and start a live chat conversation with the most qualified leads. Instead of spending hours talking on the phone, Pure Chat helps businesses message multiple leads and customers at once!

    • FreemiumProprietary
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Pure Chat screenshot 1
    64 alternatives
  10. Intuitive software lets teams and customers organize, access, and share FAQs, articles, and multimedia help docs, supporting self-service and custom branding.

    • Help Desk Platform
    • PaidProprietary
    • Online
    • UNIX Web Browser
    • LiveChat
    • Software as a Service (SaaS)
    KB from the guest/customer side + KnowledgeBase booster inside chat widget
    7 alternatives
  11. EcholoN icon
     3 likes

    EcholoN is a fully featured Help Desk Software designed to serve Enterprises, SMEs and StartUps. EcholoN provides end-to-end solutions designed for Web App and Android.

    EcholoN Client
Rolle: IT Service Management Startbildschirm
    9 alternatives
  12. Fini icon
     6 likes

    Fini is an AI agent that learns from real support tickets, understands customer intent, and takes action to resolve most issues.

    • FreemiumProprietary
    • Software as a Service (SaaS)
    • Online
    Experience Fini – the AI customer support agent that delivers real resolutions. Instantly handle customer queries with intelligent, human-like responses, 24/7 reliability, and seamless automation that feels like your best team member never sleeps.
    2 alternatives
  13. erxes icon
     3 likes

    In a world where everything is shifting, especially the way we communicate, businesses need to keep up. But it doesn’t have to be so hard. Or expensive. erxes offers an all-in-one growth marketing platform for teams and individuals to take care of their customers.

    erxes screenshot 1
    32 alternatives
  14. SiteSpeakAI icon
     2 likes

    SiteSpeakAI helps you to automate your customer support using AI by creating a custom trained and embeddable GPT support chatbot that can answer questions about your products and services in real-time and reduce your support tickets.

    Automate your customer support with AI
    54 alternatives
  15. Reamaze icon
     28 likes

    Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

    Reamaze is feature-packed and comes with simple pricing!
    116 alternatives
    5.0
    Excellent7 reviews
  16. Plantt icon
     2 likes

    Plantt helps companies improve their customer support and avoid long wait times by integrating into their sales and support tools, learning how they interact with their customers, and creating an automated, tailor-made, conversational experience.

    • AI Chatbot
    • PaidProprietary
    • Online
    • Intercom
    • Software as a Service (SaaS)
    • WhatsApp Messenger
    • Drift
    • Salesforce.com
    • Facebook Messenger
    • Zendesk
    • Zendesk Chat
    Plantt conversation mapping
    43 alternatives
  17. User.com icon
     30 likes

    User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.

    User.com screenshot 1
    213 alternatives
  18. VisionProject icon
     19 likes

    Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.

    Kanban/task board with drag and drop
    189 alternatives
  19. UVdesk icon
     8 likes

    A cloud-based help desk software which is built to caters the need of the clients with its incredible functionality. It has been built to solve the customer’s queries and deliver them the best solution.

    UVdesk screenshot 1
    25 alternatives
  20. Yonyx icon
     1 like

    Create decision tree driven interactive guides for call centers & customer self service.

    • PaidProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Android Tablet
    • Windows Phone
    • iPad
    Slide-View allows for interactive traversal
    6 alternatives
  21. HelpKit icon
     1 like

    HelpKit is the best way to create a self-service knowledge base with Notion. It's super fast, optimized for search engines and it also has a embeddable web widget that you can be installed on your website.

    HelpKit screenshot 1
    28 alternatives
  22. Survicate icon
     36 likes

    Collect feedback at any customer journey stage, analyze insights with AI, use advanced targeting, embed questions in emails, and automate surveys through 1-click integrations.

    • Survey Creator
    • FreemiumProprietary
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Survicate screenshot 1
    235 alternatives
  23. TeamWox icon
     27 likes

    TeamWox is a groupware system designed to optimize the business management. This is a web application including HRM, Task management, document workflow, CRM, Service Desk and IP PBX tools.

    task management
    249 alternatives