Usersnap AlternativesCustomer Feedback Managers & Screenshot Capture Tools like Usersnap

Usersnap is described as 'Drop confusing bug reports and design feedback' and is a customer feedback manager in the business & commerce category. There are more than 25 alternatives to Usersnap for a variety of platforms, including Web-based, SaaS, Mac, Windows and Google Chrome apps. The best Usersnap alternative is CodeTracer, which is both free and Open Source. Other great apps like Usersnap are Web Clipper: Easy Screenshot, BugHerd, Ween.ai and not8.

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Drop confusing bug reports and design feedback.

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Usersnap alternatives page was last updated Mar 10, 2025
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  1. CodeTracer icon

    CodeTracer

     3 likes
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    CodeTracer is a user-friendly time-traveling debugger designed to support a wide range of programming languages.

    License model

    • Free • Open Source

    Application type

    Platforms

    • Mac
    • Linux
    CodeTracer screenshot 1

    Properties

    1.  Privacy focused

    Features

    1.  Syntax Highlighting
    2.  Works Offline
    3.  No Tracking
    4.  No registration required
    5.  Dark Mode
    6.  Bug reporting
    7.  Support for Keyboard Shortcuts
    8.  Debugging

    CodeTracer VS Usersnap

     

    • CodeTracer is the most popular Mac & Linux alternative to Usersnap.

    • CodeTracer is the most popular Open Source & free alternative to Usersnap.

    • CodeTracer is Free and Open SourceUsersnap is Paid and Proprietary
    • CodeTracer is Privacy focusedUsersnap is not according to our users
  2. Web Clipper: Easy Screenshot icon

    Web Clipper: Easy Screenshot

     4 likes
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    Easy Screenshot is an easy to use screen capture tool. Simply press one of the context menu items to capture entire or a portion of your screen.

    License model

    • Free • Open Source

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Google Chrome
    • Opera
    • Mozilla Firefox
    • Microsoft Edge
    Capture selected area

    Web Clipper: Easy Screenshot Features

    1.  No registration required

    Web Clipper: Easy Screenshot VS Usersnap

     
  4. BugHerd icon

    BugHerd

     4 likes
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    BugHerd is the worlds simplest visual feedback & bug tracker tool for websites. Loved by thousands of web development teams worldwide.

    License model

    Application types

    Country of Origin

    • AU flagAustralia

    Platforms

    • Online
    • Google Chrome
    • Firefox
    Simply point and click - it's that simple.

    BugHerd Features

    1.  Bug reporting
    2.  Visual feedback

    BugHerd VS Usersnap

     

    • BugHerd is the most popular Web-based alternative to Usersnap.

    • BugHerd is the most popular commercial alternative to Usersnap.

    • BugHerd is Paid and ProprietaryUsersnap is also Paid and Proprietary
  5. Ad
    Screenshot
    SureFeedback icon
    SureFeedback

    SureFeedback, previously ProjectHubble, is a platform for creating effective web content. It includes features like an AI assistant, document editor, command library, and more. It improves client communication by efficiently coll...

    https://surefeedback.com
    Learn More
  6. Ween.ai icon

    Ween.ai

     Like
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    Ween.ai is an online platform that utilizes artificial intelligence to transform qualitative customer data into actionable insights.

    License model

    • Freemium • Proprietary

    Platforms

    • Online
    Ween.ai screenshot 1

    Ween.ai Features

    1.  Usability Testing
    2.  AI-Powered
    3.  User experience
    4.  Reports
    5.  Customer Insights
    6.  UX Design
    7.  User Testing

    Ween.ai VS Usersnap

     
  7. not8 icon

    not8

     3 likes
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    not8 enables to write notes directly on the team website, and share them with colleagues. These notes will help to efficiently share feedback and reviews between colleagues, without the necessity of video explanations, long emails or screenshots.

    License model

    • Freemium • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Google Chrome
    • Software as a Service (SaaS)
    not8 screenshot 1

    Properties

    1.  Lightweight

    Features

    1.  Real time collaboration
    2.  Direct client feedback
    3.  Website annotation
    4.  Visual feedback
    5.  In-built Bug tracking
    6.  Design review feedback
    7.  Remote Work
    8.  User Testing

    not8 VS Usersnap

     

    • not8 is the most popular Windows & SaaS alternative to Usersnap.

    • not8 is Freemium and ProprietaryUsersnap is Paid and Proprietary
    • not8 is LightweightUsersnap is not according to our users
  8. Feedback Fiesta icon

    Feedback Fiesta

     Like
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    Feedback Fiesta is a minimalistic widget you can put into every website and lets users give feedback, ideas or bug reports.

    License model

    • Freemium • Proprietary

    Application type

    Platforms

    • Online
    Feedback Fiesta screenshot 1

    Feedback Fiesta Features

    1.  Ad-free
    2.  User Rating
    3.  Feedback collection
    4.  Feedback

    Feedback Fiesta VS Usersnap

     
  10. Userback icon

    Userback

     9 likes
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    Userback is a user feedback platform that empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

    License model

    Application types

    Country of Origin

    • AU flagAustralia

    Platforms

    • Online
    • Software as a Service (SaaS)
    Collect highly contextual and precise feedback from your users with annotated screenshots, video recordings, and metadata.

    Properties

    1.  Privacy focused
    2.  Lightweight

    Features

    1.  Annotate Screenshot
    2.  Reminders
    3.  End-to-End Encryption
    4.  Ad-free
    5.  Kanban Board
    6.  No Coding Required
    7.  Two-factor Authentication
    8.  User Session Recording
    9.  Support for @mentions
    10.  Full-Text Search
    11.  Bug reporting
    12. Slack icon  Slack integration

    Userback VS Usersnap

     
  11. zipBoard icon

    zipBoard

     9 likes
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    Enhance web development and e-learning projects by annotating and assigning bugs with zipBoard. It combines real-time visual feedback, task management, and collaboration tools to improve productivity. Suitable for QA teams, managers, developers, and designers with a focus on client integration.

    License model

    • Free Personal • Proprietary

    Application types

    Country of Origin

    • IN flagIndia

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Responsive testing

    Properties

    1.  Educational

    Features

    1.  PDF annotation
    2.  Real time collaboration
    3.  Kanban Board
    4.  Unlimited users
    5.  Project Dashboard
    6.  Web-Based
    7.  Cloud based

    zipBoard VS Usersnap

     

    • zipBoard is the most popular Android, iPhone & iPad alternative to Usersnap.

    • zipBoard is Free Personal and ProprietaryUsersnap is Paid and Proprietary
  12. BugReplay icon

    BugReplay

     2 likes
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    A feedback & bug reporting tool in the form of a browser extension that creates a synchronized recording of a user's actions, network traffic, JavaScript logs & other environmental data. A user can also take multiple screenshots in one session and edit them in the...

    License model

    • Free Personal • Proprietary

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Chrome OS
    BugReplay screenshot 1

    BugReplay Features

    1.  Live video recording
    2.  Bug reporting
    3.  Debugging

    BugReplay VS Usersnap

     
  13. Marker.io icon

    Marker.io

     15 likes
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    Create & annotate visual bug report tickets in your project management tool in seconds. Marker.io adds technical metadata & console logs for you, so developers can recreate & resolve faster. Developer-ready issues, even from non-technical reporters.

    57 Marker.io alternatives

    License model

    Application types

    Country of Origin

    • BE flagBelgium
    • European Union flagEU

    Platforms

    • Software as a Service (SaaS)
    Marker.io screenshot 1

    Marker.io Features

    1.  Annotate Screenshot
    2.  Browser integration
    3.  Visual feedback
    4.  Bug reporting

    Marker.io VS Usersnap

     
    Comments about Marker.io as an Alternative to Usersnap
    christopherreid874
    Positive Dec 2, 2016
    -1

    Marker integrates better with GitHub. No double usage.

    lindsayhartman828
    Positive Dec 2, 2016
    -1

    it's more intuitive and better design

    Usersnap Icon
    Marker.io icon
    • Marker.io is Paid and ProprietaryUsersnap is also Paid and Proprietary
  14. Saber Feedback icon

    Saber Feedback

     6 likes
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    Saber website feedback is easy to use, quick to set up, and free. Saber adds a customizable feedback button to your website allowing visitors to submit feedback and report issues, while automatically capturing the browser, operating system and errors.

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • ES flagSpain
    • European Union flagEU

    Platforms

    • Online
    Saber Feedback screenshot 1

    Saber Feedback VS Usersnap

     
  15. SureFeedback icon

    SureFeedback

     8 likes
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    SureFeedback, previously ProjectHubble, is a platform for creating effective web content. It includes features like an AI assistant, document editor, command library, and more. It improves client communication by efficiently collecting and managing live feedback.

    License model

    Country of Origin

    • IN flagIndia

    Platforms

    • Self-Hosted
    • Wordpress
    • Online
    SureFeedback screenshot 1

    Properties

    1.  Customizable

    Features

    1.  Real time collaboration
    2.  Built-in AI Assistant

    SureFeedback VS Usersnap

     

    • SureFeedback is the most popular Self-Hosted alternative to Usersnap.

    • SureFeedback is Paid and ProprietaryUsersnap is also Paid and Proprietary
12 of 49 Usersnap alternatives