Userback icon
Userback icon

Userback

 9 likes

Userback is a user feedback platform that empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Collect highly contextual and precise feedback from your users with annotated screenshots, video recordings, and metadata.

License model

Application types

Platforms

  • Online
  • Software as a Service (SaaS)
Trigger user surveys like NPS, CSAT, CES, and more to collect user insights directly inside your app.
Watch session replays alongside the feedback you receive to quickly understand issues so you can resolve them faster.
+2
Collaborate with users, track progress in customizable workflows, and send automated replies to improve customer satisfaction.
Userback alternatives  
5 / 5 Avg rating (1)
9likes
1comment
37alternatives
0news articles

Features

Suggest and vote on features

Integrations

  1. Slack icon  Slack
  2. GitLab icon  Gitlab
  3. Asana icon  Asana
  4. GitHub icon  GitHub
  5. JIRA icon  Jira

Features

  1.  Annotate Screenshot
  2.  Full-Text Search
  3.  Ad-free
  4.  Kanban Board
  5.  No Coding Required
  6.  User Session Recording
  7.  Support for @mentions
  8.  Bug reporting
  9.  Built-in Commenting System
  10.  Email Notifications
  11.  Capture Video
  12.  Visual feedback
  13.  Team Collaboration
  14.  Issue Tracking

 Tags

Userback News & Activities

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Recent activities

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Userback information

  • Developed by

    userback.io

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    Subscription ranging between $49 and $289 per month.

  • Alternatives

    37 alternatives listed

  • Supported Languages

    • English

Our users have written 1 comments and reviews about Userback, and it has gotten 9 likes

Userback was added to AlternativeTo by jtobin on May 21, 2016 and this page was last updated Aug 16, 2024.

Comments and Reviews

   
 Post comment/review
Top Positive Comment
Matthew Johnson
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★
★
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•Jun 17, 2020
0

Userback lets me collect high-quality feedback directly from my website! It even lets my users give feedback with video screen recording.

What is Userback?

Userback is a powerful visual feedback and bug-tracking tool designed to help product teams collect and manage feedback more efficiently.

With Userback, users can easily capture visual feedback directly from websites or apps, allowing teams to quickly understand and resolve issues.

Whether you're working in design, development, or customer support, Userback streamlines the feedback process with features like screen annotations, user surveys, session replays, and instant notifications.

Perfect for agile teams, it integrates seamlessly with popular project management tools like Jira, Trello, and Slack, enabling you to keep your workflow smooth and your customers happy.

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