Userback AlternativesCustomer Feedback Managers & Screenshot Capture Tools like Userback

Userback is described as 'User feedback platform that empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity' and is a customer feedback manager in the business & commerce category. There are more than 25 alternatives to Userback for a variety of platforms, including Web-based, SaaS, Google Chrome, Android and Mac apps. The best Userback alternative is BugHerd. It's not free, so if you're looking for a free alternative, you could try Ween.ai or Feedback Fiesta. Other great apps like Userback are not8, Nolt, Usersnap and zipBoard.

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Userback alternatives are mainly Customer Feedback Managers but may also be Issue Tracking Systems or Screenshot Capture Tools.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Userback.
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Userback is a user feedback platform that empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

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Userback alternatives page was last updated Aug 16, 2024
  1. BugHerd icon
     4 likes

    BugHerd is the worlds simplest visual feedback & bug tracker tool for websites. Loved by thousands of web development teams worldwide.

    46 BugHerd alternatives
    Simply point and click - it's that simple.

    License model

    Platforms

    • Online
    • Google Chrome
    • Firefox

    BugHerd Features

    1.  Bug reporting
    2.  Visual feedback
    BugHerd iconUserback Icon

    BugHerd VS Userback

    Is BugHerd a good alternative to Userback?
     
    • BugHerd is the most popular Web-based alternative to Userback.

    • BugHerd is the most popular commercial alternative to Userback.

    • BugHerd is Paid and ProprietaryUserback is also Paid and Proprietary
  2. Ween.ai icon
     Like this app

    Ween.ai is an online platform that utilizes artificial intelligence to transform qualitative customer data into actionable insights.

    25 Ween.ai alternatives
    Ween.ai screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online

    Ween.ai Features

    1.  Usability Testing
    2.  AI-Powered
    3.  User experience
    4.  Reports
    5.  Customer Insights
    6.  UX Design
    7.  User Testing
    Ween.ai iconUserback Icon

    Ween.ai VS Userback

    Is Ween.ai a good alternative to Userback?
     
    • Ween.ai is the most popular free alternative to Userback.

    • Ween.ai is Freemium and ProprietaryUserback is Paid and Proprietary
  3. Feedback Fiesta icon
     Like this app

    Feedback Fiesta is a minimalistic widget you can put into every website and lets users give feedback, ideas or bug reports.

    7 Feedback Fiesta alternatives
    Feedback Fiesta screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online

    Feedback Fiesta Features

    1.  Ad-free
    2.  User Rating
    3.  Feedback collection
    4.  Feedback
    Feedback Fiesta iconUserback Icon

    Feedback Fiesta VS Userback

    Is Feedback Fiesta a good alternative to Userback?
     
  4. not8 icon
     3 likes

    not8 enables to write notes directly on the team website, and share them with colleagues. These notes will help to efficiently share feedback and reviews between colleagues, without the necessity of video explanations, long emails or screenshots.

    162 not8 alternatives
    not8 screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Google Chrome
    • Software as a Service (SaaS)

    Properties

    1.  Lightweight

    Features

    1.  Real time collaboration
    2.  Direct client feedback
    3.  Website annotation
    4.  Visual feedback
    5.  In-built Bug tracking
    6.  Design review feedback
    7.  Remote Work
    8.  User Testing
    not8 iconUserback Icon

    not8 VS Userback

    Is not8 a good alternative to Userback?
     
    • not8 is the most popular Windows, Mac & SaaS alternative to Userback.

    • not8 is Freemium and ProprietaryUserback is Paid and Proprietary
    • not8 is LightweightUserback is not according to our users
  5. Nolt icon
     27 likes

    Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $29 board/month.

    102 Nolt alternatives
    Nolt screenshot 1

    License model

    Platforms

    • Online

    Nolt Features

    1.  Single Sign-On
    2.  Share Roadmaps
    3.  Suggestion voting
    4. Slack icon  Slack integration
    5.  Support for MarkDown
    6.  Anonymous Commenting
    7.  Crowdsourced
    8.  Feedback collection
    9.  Custom data fields
    10.  Anonymous voting
    Nolt iconUserback Icon

    Nolt VS Userback

    Is Nolt a good alternative to Userback?
     
    Comments about Nolt as an Alternative to Userback
     
    dudo

    no collection of visual feedback

    Negative commentFeb 19, 2019
    1
    Userback Icon
    Nolt icon
    • Nolt is Paid and ProprietaryUserback is also Paid and Proprietary
  6. Usersnap icon
     12 likes

    Drop confusing bug reports and design feedback.

    48 Usersnap alternatives
    Usersnap screenshot 1

    License model

    Platforms

    • Online
    • Google Chrome
    • Firefox

    Usersnap Features

    1.  Annotate Screenshot
    2.  Visual feedback
    3.  Bug reporting
    4.  Feedback collection
    Usersnap iconUserback Icon

    Usersnap VS Userback

    Is Usersnap a good alternative to Userback?
     
  7. zipBoard icon
     9 likes

    Annotate web pages and e-learning courses and assign bugs. Visual Collaboration tool for web development and e-learning teams. 1 project always free.

    198 zipBoard alternatives
    Responsive testing

    License model

    • Free PersonalProprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)

    zipBoard Features

    1.  Real time collaboration
    2.  Kanban Board
    3.  Unlimited users
    4.  Project Dashboard
    5.  Web-Based
    6.  Cloud based
    zipBoard iconUserback Icon

    zipBoard VS Userback

    Is zipBoard a good alternative to Userback?
     
    Comments about zipBoard as an Alternative to Userback
     
    Guest

    It has a free option with visual feedback like drawing boxes, arrows, freehand, etc. Only drawback compared to Userback is that it requires a browser extension, which most clients will have a hard time doing.

    Positive commentMay 13, 2019
    1
    Userback Icon
    zipBoard icon
    • zipBoard is the most popular Android, iPhone, Linux & iPad alternative to Userback.

    • zipBoard is Free Personal and ProprietaryUserback is Paid and Proprietary
  8. BugReplay icon
     2 likes

    A feedback & bug reporting tool in the form of a browser extension that creates a synchronized recording of a user's actions, network traffic, JavaScript logs & other environmental data. A user can also take multiple screenshots in one session and edit them in the...

    18 BugReplay alternatives
    BugReplay screenshot 1

    License model

    • Free PersonalProprietary

    Platforms

    • Online
    • Chrome OS

    BugReplay Features

    1.  Live video recording
    2.  Bug reporting
    3.  Debugging
    BugReplay iconUserback Icon

    BugReplay VS Userback

    Is BugReplay a good alternative to Userback?
     
  9. Survicate icon
     36 likes

    Survicate is a tool for collecting and integrating customer feedback. It allows users to conduct surveys at any customer journey stage, consolidating feedback from various sources and extracting insights through reports, dashboards, and AI analysis.

    233 Survicate alternatives
    Survicate screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Survicate Features

    1.  Advanced targeting
    2.  Behavioural targeting
    3.  Skip Logic
    4.  Question Branching
    5.  Conversion Rate Optimization
    6. Salesforce icon  Salesforce integration
    7. Adobe Marketo Engage icon  Marketo integration
    8.  Mobile friendly
    9.  Feedback
    Survicate iconUserback Icon

    Survicate VS Userback

    Is Survicate a good alternative to Userback?
     
    • Survicate is the most popular Android Tablet alternative to Userback.

    • Survicate is Freemium and ProprietaryUserback is Paid and Proprietary
  10. Saber icon
     6 likes

    Saber website feedback is easy to use, quick to set up, and free. Saber adds a customizable feedback button to your website allowing visitors to submit feedback and report issues, while automatically capturing the browser, operating system and errors.

    46 Saber alternatives
    Saber screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online
    Saber iconUserback Icon

    Saber VS Userback

    Is Saber a good alternative to Userback?
     
  11. Marker.io icon
     15 likes

    Create & annotate visual bug report tickets in your project management tool in seconds. Marker.io adds technical metadata & console logs for you, so developers can recreate & resolve faster. Developer-ready issues, even from non-technical reporters.

    57 Marker.io alternatives
    Marker.io screenshot 1

    License model

    Platforms

    • Software as a Service (SaaS)

    Marker.io Features

    1.  Annotate Screenshot
    2.  Browser integration
    3.  Visual feedback
    4.  Bug reporting
    Marker.io iconUserback Icon

    Marker.io VS Userback

    Is Marker.io a good alternative to Userback?
     
  12. Timeline.io icon
     1 like

    Enable asynchronous feedback for all of your projects. Let your clients click and comment, so you can see exactly what they want changed, reducing confusion & saving time.

    29 Timeline.io alternatives
    Timeline.io screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online

    Timeline.io Features

    1.  Customer service
    Timeline.io iconUserback Icon

    Timeline.io VS Userback

    Is Timeline.io a good alternative to Userback?
     
12 of 37 Userback alternatives