Customer Support Tools Page 8 of 17

All apps in Customer Support Tools category. Use the filters below to narrow down your search. 
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  1. GetInChat icon
     3 likes

    Get In Chat enables live chat conversation with a visitor on your site. Impress customers and increase their loyalty, before they go off to another.

    • PaidProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    GetInChat screenshot 1
    120 alternatives
  2. HelpDocs icon
     2 likes

    Create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience.

    • PaidProprietary
    • Google Chrome
    • Software as a Service (SaaS)
    HelpDocs screenshot 1
    33 alternatives
  3. Botsify icon
     1 like

    Create Artificially Intelligent Chatbots without coding. Using Botsify users train a computer to take a conversation from hello to a conversion, successful customer support, or fill up a survey form. Automate & Increase your workforce 100x overnight!.

    • PaidProprietary
    • Online
    37 alternatives
  4. Sirportly icon
     7 likes

    Sirportly is a feature-rich customer service / help desk application available as an online cloud service or downloadable web application. Features include email integration, knowledge bases, SLAs, flexible reporting, and a powerful API.

    • PaidProprietary
    • Linux
    • Online
    Sirportly screenshot 1
    41 alternatives
  5. Usedesk icon
     Like

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Usedesk screenshot 1
    343 alternatives
  6. Logicalware icon
     6 likes

    Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.

    29 alternatives
  7. ngDesk icon
     2 likes

    ngDesk will centralize, automate and simplify your customer support operations. By having your company’s tickets in one central location, your agents can easily track and manage all ticket activity. The automatic pager notifications, escalation and reminders ensure that all...

    • FreeProprietary
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    ngDesk screenshot 1
    ngDesk screenshot 2
    ngDesk screenshot 3
    23 alternatives
  8. Znuny icon
     1 like

    Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.

    Znuny screenshot 1
    12 alternatives
  9. DiamanteDesk icon
     3 likes

    DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

    DiamanteDesk screenshot 1
    69 alternatives
  10. Knoon AI icon
     1 like

    Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.

    Official homepage of Knoon.
    0 alternatives
  11. Dashly icon
     6 likes

    Customer conversation and marketing platform for lead capturing, support and conversation increase.

    • PaidProprietary
    • Windows
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Dashly screenshot 1
    18 alternatives
  12. Eloquant icon
     1 like

    ELOQUANT provide a comprehensive software solution that can manage interactions and feedback while integrating in one tool your professional services for front office and customer satisfaction.

    • PaidProprietary
    • Online
    Eloquant screenshot 1
    62 alternatives
  13. Chatsby icon
     1 like

    Smartest AI Agent for Customer Support. Its an AI-powered B2B automation platform that scales customer communication, captures leads, and drives sales with no extra manpower.

    User can see the responses of AI Agent live , beside human agent can start conversation anytime with their customer. Beside, customers public meta data would be shown here for more personalized.
    8 alternatives
  14. byVoice icon
     1 like

    byVoice is a platform for creating AI voice agents that automate both inbound and outbound calls, transforming the way businesses engage with customers.

    • FreemiumProprietary
    • Online
    • Software as a Service (SaaS)
    Dashboard
    3 alternatives
  15. Copiny icon
     1 like

    Copiny is a customer community platform that allow companies to have dialogue with their customer on the site. Using our platform companies reduce support cost up to 20% and get x15 times more customer feedback.

    Home page
    12 alternatives
  16. Chatbond icon
     1 like

    Chatbond is an AI-driven customer support solution. Help you reduce response times by up to 50%, increase customer satisfaction by 30%, and increase first contact resolution rates by 40%. Easy integration across platforms to simplify support processes and provide high quality service.

    • FreemiumProprietary
    • Online
    • Software as a Service (SaaS)
    Chatbond screenshot 1
    12 alternatives
  17. AnswerOps icon
     2 likes

    With AnswerOps you can easily create a Knowledge Base for your website/software that helps customers to find their answers fast.

    • PaidProprietary
    • Online
    • Software as a Service (SaaS)
    AnswerOps screenshot 1
    4 alternatives