ELOQUANT has a real expertise in Customer Relationship and is the only SaaS software publisher to provide a comprehensive sotware solution that can manage interactions and feedback while integrating in one tool your professional services for front office and customer satisfaction.
ELOQUANT is a major and essential provider of innovative solutions based on 3 different requirements for high-level Customer relationship:
- Multi-channel incoming and outgoing contact processing : phone and digital channels such as emails, text messages, chat, social networks, smartphones - Online surveys, feedback management - Automated semantic analysis
Eloquant is certified to ISO 27001:2013. Eloquant is one of the very few software editors to have such a high level of certification, and to be able to meet requirements of more and more demanding clients about their data security.
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