Customer Support Tools Page 5 of 17

All apps in Customer Support Tools category. Use the filters below to narrow down your search. 
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  1. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Helpdesk Management Software
    208 alternatives
  2. Userlane icon
     14 likes

    Our interactive guides allow users to immediately operate any software without learning. Great UX during onboarding and staff training.

    • PaidProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    The guide contains mandatory actions the user has to take.
    35 alternatives
  3. Helpy.io icon
     10 likes

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    • Help Desk Platform
    • FreemiumOpen Source
    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    Helpy.io screenshot 1
    149 alternatives
  4. Sagepilot icon
     1 like

    Sagepilot is a platform that provides personalised AI support agents to deliver high-quality, affordable customer service at scale. Our mission is to help businesses provide smart, tailored assistance to their customers 24/7...

    • FreemiumProprietary
    • Online
    Main Page
    22 alternatives
  5. Kapture CX icon
     1 like

    Kapture is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones.

    • CRM System
    • PaidProprietary
    • Windows
    • Android
    • iPhone
    52 alternatives
  6. Digistant icon
     2 likes

    Digistant is a customer engagement platform that provides Digital Assistance to your customers. The core features of the platform that are relevant to your organization are:

    • CRM System
    • FreeProprietary
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Digistant screenshot 1
  7. Product Fruits is a set of user engagement tools. No coding is required, everything is done within the Product Fruits editor.

    • PaidProprietary
    • Online
    • Software as a Service (SaaS)
    Powerful product guides
    29 alternatives
    4.3
    Very Good6 reviews
  8. Enchant.com icon
     17 likes

    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

    Enchant.com screenshot 1
    112 alternatives
  9. Heymarket icon
     4 likes

    Heymarket is a business text service for your team. They get a shared inbox for messaging with people outside your organization. The other party never has to install an app & gets SMS. Free 14-day trial on heymarket.com, the App Store, & Google Play.

    • PaidProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Zapier
    • Apple Watch
    • Google Chrome
    • Google Drive
    • Slack
    • Facebook
    • Google AdWords
    Shared inboxes in Heymarket iOS app.
    26 alternatives
  10. Visitlead offer a brand new live chat solution with unique features to interact and communicate with your website visitors.

    Visitlead offers much more than just live chat!

    • PaidProprietary
    • Mac
    • Windows
    • Linux
    • Chrome OS
    • Android Tablet
    • iPad
    93 alternatives
  11. GetHuman icon
     3 likes

    The fastest way to get customer service by phone, chat, email, or even by having the company call you back. GetHuman has millions of tricks and shortcuts to make sure you get help better and more quickly than ever before.

    • FreeProprietary
    • Online
    • Android
    • iPhone
    homepage
    3 alternatives
  12. Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.

    RingCentral Engage Digital screenshot 1
    68 alternatives
  13. TeamSupport.com icon
     27 likes

    Our online help desk is so much more than “just another ticketing system.”

    Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.

    Dashboard
    92 alternatives
  14. BotPenguin is a SaaS solution that uses AI-powered techniques to create a no-code chatbot. We deliver omnichannel customer engagement solutions at near zero-cost.

    • CRM System
    • FreemiumProprietary
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    BotPenguin screenshot 1
    30 alternatives
  15. ClickDesk icon
     14 likes

    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.

    ClickDesk screenshot 1
    160 alternatives
  16. LiveCall icon
     20 likes

    LiveCall helps you call back your leads in 25 seconds and increase number of sales calls by 60% . Experience the easiest way to help solve issues, understand your customers and boost sales.

    • FreemiumProprietary
    • Windows
    • Linux
    • Online
    • Android
    • Chrome OS
    • Android Tablet
    Promise of quick call back drives number of leads
    89 alternatives
  17. Astuto icon
     2 likes

    Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.

    Astuto screenshot 1
    148 alternatives
  18. Umnico icon
     1 like

    Umnico is the omnichannel messaging solution and the ultimate tool for managing customer communications. With support for over 25 business messengers and social media platforms, all accessible from one central chat-center, you can streamline your customer interactions like never...

    • FreemiumProprietary
    • Online
    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Umnico Live Chat
    8 alternatives
  19. Helpjuice icon
     15 likes

    Knowledge base software that includes rich analytics, intelligent and instant searching, multiple languages and fully custom branding. Helpjuice is easy to implement and use.

    Helpjuice screenshot 1
    52 alternatives