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Our interactive guides allow users to immediately operate any software without learning. Great UX during onboarding and staff training.

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Avg rating of 5 (2)| 2 comments

What is Userlane?

Userlane automates and optimizes user onboarding and employee training. Users are guided in real time through the actual software application with interactive step-by-step, on-screen guides. Our solution works as a navigation system for software applications.

As a result, anybody can immediately operate any software without any previous knowledge.

Key to Userlane’s technology are interactive step-by-step guides that can be implemented on top of every existing browser-based software or e-commerce website. These interactive guides steer each single user through all the steps and processes and show them where to click next in real time, exactly like GPS navigation systems in cars advise drivers turn-by-turn on how to optimally reach their destination. This way, complex software can be easily operated without any previous knowledge, making extensive, conventional software training obsolete.

Unlike video tutorials, Userlane’s technology is integrated within the software ecosystem. Users receive interactive guidance, while they work in the application. This allows SaaS companies to streamline their onboarding experience, while increasing conversion, activation, and retention. Additionally, they can also use Userlane to address support tickets in a more effective way.

Companies can reduce training costs and implement new software more rapidly and without any resilience to change. Userlane provides the technology to create walkthrough guides in minutes, without any coding or changes in the underlying software. This enables our customers to implement our interactive guides without implementation effort.

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Userlane Features

  1.  Customer SegmentationUserlane allows you to divide your customers into segments, so you can determine and work with your target audience.
  2.  No Coding RequiredUserlane can be used without an coding or programming skills.

Userlane information

  • LicensingProprietary and Commercial product.
  • RatingAverage rating of 5
  • Alternatives31 alternatives listed

Supported Languages

  • English

Our users have written 2 comments and reviews about Userlane, and it has gotten 14 likes

Userlane was added to AlternativeTo by felix472 on and this page was last updated .

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Top positive comment ago
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Great user experience and wonderful customer success team!

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Comment ago
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It's one of those ones that won't tell you a price on their website.

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Said about Userlane as an alternative


Focus on good UX, no distraction

Positive comment ago
as an alternative to  

Creating guides is unbelievably fast. Effortless implementation and very intuitive editor.

Positive comment ago
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  • darkened-backgrounds
  • user-onboarding
  • automated-user-onboarding
  • Customer Support
  • saas-for-business
  • onboarding-assistant
  • onboarding-process
  • Software as a Service

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