Userlane

    Our interactive guides allow users to immediately operate any software without learning. Great UX during onboarding and staff training.

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    Userlane info, screenshots & reviewsAlternatives to Userlane
    Userlane automates and optimizes user onboarding and employee training. Users are guided in real time through the actual software application with interactive step-by-step, on-screen guides. Our solution works as a navigation system for software applications.

    As a result, anybody can immediately operate any software without any previous knowledge.

    Key to Userlane’s technology are interactive step-by-step guides that can be implemented on top of every existing browser-based software or e-commerce website. These interactive guides steer each single user through all the steps and processes and show them where to click next in real time, exactly like GPS navigation systems in cars advise drivers turn-by-turn on how to optimally reach their destination. This way, complex software can be easily operated without any previous knowledge, making extensive, conventional software training obsolete.

    Unlike video tutorials, Userlane’s technology is integrated within the software ecosystem. Users receive interactive guidance, while they work in the application. This allows SaaS companies to streamline their onboarding experience, while increasing conversion, activation, and retention. Additionally, they can also use Userlane to address support tickets in a more effective way.

    Companies can reduce training costs and implement new software more rapidly and without any resilience to change. Userlane provides the technology to create walkthrough guides in minutes, without any coding or changes in the underlying software. This enables our customers to implement our interactive guides without implementation effort.
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    • Top positive comment  over 1 year ago • 0 replies
    If this Review contains spam or other abuse, notify admins about it.

    Great user experience and wonderful customer success team!

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    WhiteMirror
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    • Top positive comment  over 1 year ago • 0 replies
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    User onboarding at its best

    Pros:

    • Easy to implement, started within a day on our live stage
    • Customizable
    • Excellent customer support
    • Regular updates with new features

    Cons:

    • analytics reports could be downloadable
    • still waiting for promotion feature

    Overall:

    • excellent user onboarding
    • proactive communication
    • higher conversion rate
    • less support needed
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    andyanderson
    Comment • 3 months ago • 0 replies
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    It's one of those ones that won't tell you a price on their website.

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    Category

    Business & Commerce

    List containing Userlane

    Tags

    • darkened-backgrounds
    • user-onboarding
    • automated-user-onboarding
    • Customer support
    • saas-for-business
    • onboarding-assistant
    • onboarding-process
    Userlane

    Links and Download

     Official Website
    Userlane

    Summary and Relevance

    Our users have written 3 comments and reviews about Userlane, and it has gotten 15 likes

    • Proprietary and Commercial product.
    • Average rating of 5
    • 24 alternatives listed

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    Userlane was added to AlternativeTo by felix472 on Dec 7, 2016 and this page was last updated Nov 4, 2020.

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