Userlane
Our interactive guides allow users to immediately operate any software without learning. Great UX during onboarding and staff training.
- Paid • Proprietary
- Customer Support
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Windows S
- Android Tablet
- Windows Phone
- iPad
...
What is Userlane?
Userlane automates and optimizes user onboarding and employee training. Users are guided in real time through the actual software application with interactive step-by-step, on-screen guides. Our solution works as a navigation system for software applications.
As a result, anybody can immediately operate any software without any previous knowledge.
Key to Userlane’s technology are interactive step-by-step guides that can be implemented on top of every existing browser-based software or e-commerce website. These interactive guides steer each single user through all the steps and processes and show them where to click next in real time, exactly like GPS navigation systems in cars advise drivers turn-by-turn on how to optimally reach their destination. This way, complex software can be easily operated without any previous knowledge, making extensive, conventional software training obsolete.
Unlike video tutorials, Userlane’s technology is integrated within the software ecosystem. Users receive interactive guidance, while they work in the application. This allows SaaS companies to streamline their onboarding experience, while increasing conversion, activation, and retention. Additionally, they can also use Userlane to address support tickets in a more effective way.
Companies can reduce training costs and implement new software more rapidly and without any resilience to change. Userlane provides the technology to create walkthrough guides in minutes, without any coding or changes in the underlying software. This enables our customers to implement our interactive guides without implementation effort.
As a result, anybody can immediately operate any software without any previous knowledge.
Key to Userlane’s technology are interactive step-by-step guides that can be implemented on top of every existing browser-based software or e-commerce website. These interactive guides steer each single user through all the steps and processes and show them where to click next in real time, exactly like GPS navigation systems in cars advise drivers turn-by-turn on how to optimally reach their destination. This way, complex software can be easily operated without any previous knowledge, making extensive, conventional software training obsolete.
Unlike video tutorials, Userlane’s technology is integrated within the software ecosystem. Users receive interactive guidance, while they work in the application. This allows SaaS companies to streamline their onboarding experience, while increasing conversion, activation, and retention. Additionally, they can also use Userlane to address support tickets in a more effective way.
Companies can reduce training costs and implement new software more rapidly and without any resilience to change. Userlane provides the technology to create walkthrough guides in minutes, without any coding or changes in the underlying software. This enables our customers to implement our interactive guides without implementation effort.
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Tags
- darkened-backgrounds
- user-onboarding
- automated-user-onboarding
- Customer Support
- saas-for-business
- onboarding-assistant
- onboarding-process
Userlane
Summary
Our users have written 3 comments and reviews about Userlane, and it has gotten 15 likes
- Proprietary and Commercial product.
- Average rating of 5
- 26 alternatives listed
Popular alternatives
View allUserlane was added to AlternativeTo by felix472 on Dec 7, 2016 and this page was last updated Nov 4, 2020.
Great user experience and wonderful customer success team!
User onboarding at its best
Pros:
Cons:
Overall:
It's one of those ones that won't tell you a price on their website.