Live Chat Live Help icon
Live Chat Live Help icon

Live Chat Live Help

 6 likes

We are not priced 'per operator' or 'per user'. It's only $20 for an unlimited number of operators and users. This includes free upgrades. 1 operator? 10 operators? 100 operators? Doesn't matter.

Online Help Desk Software

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  • Online
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6 likes
1comment
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Features

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  1.  Customer service
  2.  Live Support Chat

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Live Chat Live Help information

  • Developed by

    Live Chat Live Help
  • Licensing

    Proprietary and Commercial product.
  • Alternatives

    12 alternatives listed
  • Supported Languages

    • English

AlternativeTo Category

Business & Commerce

Our users have written 1 comments and reviews about Live Chat Live Help, and it has gotten 6 likes

Live Chat Live Help was added to AlternativeTo by sandrarockwell on Apr 17, 2012 and this page was last updated Sep 9, 2022.

Comments and Reviews

   
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NikaMichelle
CommentApr 25, 2013

Hi everyone! I would also like to introduce to you Offerchat! It is a live chat tool for your websites that allows multiple operators! One more great thing about this tool is that, it is for FREE! Their website: https://offerchat.com

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What is Live Chat Live Help?

We are not priced 'per operator' or 'per user'. It's only $20 for an unlimited number of operators and users. This includes free upgrades. 1 operator? 10 operators? 100 operators? Doesn't matter. Our Live Help software features unlimited departments and unlimited operators. You can use one account on any number of web pages or different websites without any additional costs. Live Chat Features:

  • Multiple operators and multiple departments.
  • Multiple Websites.
  • No Software Installation Required.
  • Your company logo and URL.
  • Operator Profiles.
  • Chat Icon Customization.
  • Canned Messages. Save your most common messages for greeting and signing off, etc. This saves time wasted on composing, poor grammar and embarrassing spelling mistakes by operators.
  • File Transfer during chat.
  • Leave-a-Message Form. If no operators are available, visitors can send you a message using a simple email interface.
  • Chat Sharing, Chat Transfer and Messaging to another Support Operator, Operator to Operator Chats.
  • Chat History of every visitor comes to your website.
  • Geo Location Map. IP-to-location.
  • Block IP Address, Ban Visitors.
  • Referring URL.
  • Traffic charts.
  • Flexible reporting period.
  • Allow secure connections (SSL).
  • Allow visitor to choose Department.
  • Receive audible and visual notifications when a visitor requests support, another operator needs assistance, a new visitor enters your site, and other events.
  • Get chat log automatically via email. Visitors have the option of having the conversation log sent to them via email.
  • Post-Chat Rating. With post-chat rating enabled, visitors can rate operators' performance and leave comments after chatting.
  • Away Mode. When you are on break, or away from your computer, you can leave Chat on away mode that will prevent visitors from chatting with you. You can still monitor traffic, receive chat transfers, and request proactive chats while in away mode.