TeamSupport.com AlternativesHelp Desk Platforms and other similar apps like TeamSupport.com

TeamSupport.com is described as 'Our online help desk is so much more than “just another ticketing system.”' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to TeamSupport.com, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Mac apps. The best TeamSupport.com alternative is Freshdesk, which is free. Other great sites and apps similar to TeamSupport.com are osTicket, Zendesk, UseResponse and HelpCrunch.

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Our online help desk is so much more than “just another ticketing system.”

Most support software only supports one-to-one...

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TeamSupport.com alternatives page was last updated Sep 9, 2022
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  1. Freshdesk icon
     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    51 Freshdesk alternatives

    License model

    • FreemiumProprietary

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates

    Freshdesk VS TeamSupport.com

     
    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to TeamSupport.com.

    • Freshdesk is the most popular free alternative to TeamSupport.com.

    • Freshdesk is Freemium and ProprietaryTeamSupport.com is Paid and Proprietary
  2. osTicket icon
     70 likes
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    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    106 osTicket alternatives

    License model

    • FreeOpen Source

    Country of Origin

    • US flagUnited States

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron

    osTicket Features

    1.  Ad-free
    2.  Helpdesk Ticketing
    3.  Dockerized

    osTicket VS TeamSupport.com

     
    • osTicket is the most popular Self-Hosted alternative to TeamSupport.com.

    • osTicket is the most popular Open Source alternative to TeamSupport.com.

    • osTicket is Free and Open SourceTeamSupport.com is Paid and Proprietary
  3. Zendesk icon
     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    253 Zendesk alternatives

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand

    Zendesk VS TeamSupport.com

     
    • Zendesk is the most popular commercial alternative to TeamSupport.com.

    • Zendesk is Paid and ProprietaryTeamSupport.com is also Paid and Proprietary
  4. UseResponse icon
     132 likes
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    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Self-Hosted

    Properties

    1.  Customizable

    Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base

    UseResponse VS TeamSupport.com

     
  5. HelpCrunch icon
     170 likes
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    Live chat software for small businesses and startups.

    All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.

    License model

    Country of Origin

    • RU flagRussia

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)

    HelpCrunch Features

    1.  Email automation
    2.  Marketing Automation
    3.  Integrated Chat
    4.  Automatic messages
    5. Slack icon  Slack integration
    6.  Live Support Chat
    7.  Helpdesk Ticketing
    8.  Pricing per agent

    HelpCrunch VS TeamSupport.com

     
    • HelpCrunch is the most popular SaaS alternative to TeamSupport.com.

    • HelpCrunch is Paid and ProprietaryTeamSupport.com is also Paid and Proprietary
  6. Help Scout icon
     29 likes
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    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Help Scout Features

    1.  Customer service
    2.  Knowledge base

    Help Scout VS TeamSupport.com

     
  7. LiveChat icon
     20 likes
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    Live chat and helpdesk software as a service for ecommerce. Converts visitors into buyers, enables visitor chat, tracking via email, and offers a 14-day trial without credit card needed.

    224 LiveChat alternatives

    License model

    Country of Origin

    • PL flagPoland
    • European Union flagEU

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad

    Properties

    1.  Lightweight
    2.  Customizable

    Features

    1.  Custom widgets
    2.  Marketing Automation
    3.  Auto Responder
    4.  Customer Segmentation
    5.  Real time collaboration
    6.  Multiple Account support
    7.  Ad-free
    8.  End-to-End Encryption
    9.  Two-factor Authentication
    10.  Website Monitoring
    11.  Dark Mode
    12.  No Coding Required

    LiveChat VS TeamSupport.com

     
  8. Tender Support icon
     11 likes
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    Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    Tender Support Features

    1.  Knowledge base
    2.  On Demand

    Tender Support VS TeamSupport.com

     
  9. Deskero icon
     16 likes
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    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    License model

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac

    Properties

    1.  Customizable

    Features

    1.  Customer service
    2.  Multi Channel
    3.  Embeddable

    Deskero VS TeamSupport.com

     
  10. Copy a direct link to this comment to your clipboard

    SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • Google Chrome
    • Safari
    • iPad

    Solarwinds Web Help Desk Features

    1.  Knowledge base
    2.  IT Asset Management

    Solarwinds Web Help Desk VS TeamSupport.com

     
  11. Deskpro icon
     17 likes
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    Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise.

    License model

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)

    Deskpro Features

    1.  Customer service
    2.  Knowledge base

    Deskpro VS TeamSupport.com

     
  12. HelpDesk 3 icon
     3 likes
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    Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.

    License model

    Application type

    Country of Origin

    • CH flagSwitzerland

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted

    HelpDesk 3 Features

    1.  Multiple languages
    2.  Helpdesk Ticketing

    HelpDesk 3 VS TeamSupport.com

     
12 of 91 TeamSupport.com alternatives