40 Like osTicket Good alternative? YES NO osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use... Free Open Source Windows Linux Web MySQL Community Edition Self-Hosted PHP Customer Chat Add a feature
95 Like UseResponse Good alternative? YES NO UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud. It can be... Commercial Web Self-Hosted Knowledge base Multiple languages Add a feature
84 Like Freshdesk Good alternative? YES NO Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's... Commercial Mac Windows Linux Web Android iPhone Chrome OS Android Tablet ... iPad Google Apps No features added Add a feature
32 Like OTRS Business Solution™ Alternative? YES NO The OTRS Business Solution™ helps to improve your service quality at an attractive price-performance ratio. Free Open Source Mac Linux Web Self-Hosted Perl No features added Add a feature
47 Like Zendesk Good alternative? YES NO Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software... Commercial Web Android iPhone Blackberry iPad Knowledge base Add a feature
59 Like Get Satisfaction Good alternative? YES NO User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system. Commercial Web No features added Add a feature
21 Like Help Scout Good alternative? YES NO Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set up, and scales like any enterprise... Commercial Web iPhone No features added Add a feature
43 Like InvGate Service Desk Good alternative? YES NO InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge... Commercial Web No features added Add a feature
21 Like Desk.com Good alternative? YES NO Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in... Commercial Web No features added Add a feature
12 Like GoToAssist Good alternative? YES NO Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues. Handle more support... Commercial Windows Web Android iPhone Android Tablet iPad Remote desktop Add a feature
18 Like VisionProject Good alternative? YES NO Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for... Free Personal Web Email tracking Kanban boards Team collaboration Add a feature
14 Like Kayako Good alternative? YES NO Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter... Commercial Mac Windows Linux Web Android iPhone Blackberry Android Tablet ... Windows Phone iPad Customer Chat Add a feature
9 Like Helpy.io Good alternative? YES NO A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums. Commercial Mac Windows Linux Web iPhone iPad Self-Hosted Support for Bootstrap Knowledge base Multiple languages Add a feature
15 Like Deskero Good alternative? YES NO With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way... Commercial Web Android iPhone iPad Customizable Add a feature
9 Like Zoho Discussions Good alternative? YES NO Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration Freemium Web No features added Add a feature
YES NO Live Chat 3 Start chatting with your website visitors, the best way to help your customers. It’s much faster than email and way more efficient... captcha chat-bot contact-forms faq-automation integrated-file-sharing
