Astuto Alternatives
Astuto is described as 'free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. It has been heavely inspired by Canny.io ("astuto", indeed, is the italian translation of the word "canny")' and is a Customer Support App in the Business & Commerce category. There are more than 100 alternatives to Astuto for a variety of platforms, including Online / Web-based, Android, iPhone, Windows and SaaS. The best alternative is Freshdesk, which is free. Other great apps like Astuto are Fider (Free, Open Source), ProProfs Help Desk (Paid), Nolt (Paid) and UseResponse (Paid).
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
- Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products. Collect ideas, interact with your users, call for action and analyse most wanted features.
- Free • Open Source
- Windows
- Linux
- Online
- Self-Hosted
- ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
- Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $25 board/month.
- UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
- Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap.
- Live chat software for small businesses and startups. All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
- Paid • Proprietary
- Online
- Android
- iPhone
- Software as a Service (SaaS)
- Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- Paid • Proprietary
- Online
- Android
- iPhone
- Blackberry
- iPad
- Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.
- PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products.
- Free • Open Source
- Mac
- Windows
- Linux
- Self-Hosted