Astuto has been discontinued. Similar apps include Freshdesk, which has a free version. Other options are UserVoice, Zendesk, Produkt.so and Cenvero Orion. Customer Feedback Managers like Astuto are a crowded field, with more than 100 alternatives for the web, Android, iPhone, Windows and iPad.
Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.
United States
Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.
United States
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
United States
Produkt.so is a sleek, Notion-inspired help center platform built for tech startups and small teams. It offers a fast, block-based editor to write articles, organizes content into collections, and supports attachments up to 50 MB.
Poland
EU
Cenvero Orion is an AI support agent you can embed on any website. It answers customer questions instantly using your knowledge base, suppresses hallucinations post-inference, and automatically escalates complex issues to human agents with ticket creation.
Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.
United Kingdom
ProductBridge is an all-in-one customer feedback platform for SaaS companies. It brings feedback boards, feature voting, public roadmaps, and changelogs into a single tool, so requests stop vanishing into email threads, Slack, and support tickets.
United States
Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.
SlovakiaEU
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
United States
Lightweight feedback tool for websites using an embeddable script to create customizable, targeted surveys. Features instant integration, floating widgets, rule-based triggers, secure domain restrictions, and a unified dashboard for reviewing responses.
Supahub is a free customer feedback tool to collect, manage, and prioritize feature requests. No more lost or ignored feedback.
WoltLab Suite (formerly Burning Board) is an enterprise grade CMS built for communities and forums.
GermanyEU
