Astuto AlternativesCustomer Feedback Managers and other similar apps like Astuto

Astuto is described as 'Free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Astuto for a variety of platforms, including Web-based, iPhone, Android, iPad and SaaS apps. The best Astuto alternative is Freshdesk, which is free. Other great apps like Astuto are Zendesk, UserVoice, Fider and UseResponse.

Astuto iconAstuto
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Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback...

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Astuto alternatives page was last updated May 21, 2024
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  1. Freshdesk icon
     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    50 Freshdesk alternatives

    License model

    • FreemiumProprietary

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates

    Freshdesk VS Astuto

     
    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to Astuto.

    • Freshdesk is the most popular free alternative to Astuto.

    • Freshdesk is Freemium and ProprietaryAstuto is Free and Open Source
  2. Zendesk icon
     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    252 Zendesk alternatives

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand

    Zendesk VS Astuto

     
    • Zendesk is the most popular commercial alternative to Astuto.

    • Zendesk is Paid and ProprietaryAstuto is Free and Open Source
  3. UserVoice icon
     79 likes
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    Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.

    195 UserVoice alternatives

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Software as a Service (SaaS)

    UserVoice Features

    1.  Suggestion voting
    2. WordPress icon  WordPress Integration
    3.  Multiple languages
    4.  Idea management
    5.  In-App Voting

    UserVoice VS Astuto

     
    • UserVoice is the most popular SaaS alternative to Astuto.

    • UserVoice is Paid and ProprietaryAstuto is Free and Open Source
  4. Fider icon
     19 likes
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    Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.

    47 Fider alternatives

    License model

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted

    Fider Features

    1.  User Session Recording
    2.  Crowdsourced
    3.  Website Monitoring
    4.  Feedback collection
    5.  Suggestion voting

    Fider VS Astuto

     
    • Fider is the most popular Self-Hosted alternative to Astuto.

    • Fider is the most popular Open Source alternative to Astuto.

    • Fider is Paid and Open SourceAstuto is Free and Open Source
  5. UseResponse icon
     132 likes
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    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Self-Hosted

    Properties

    1.  Customizable

    Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base

    UseResponse VS Astuto

     
  6. Supahub icon
     4 likes
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    Supahub is a free customer feedback tool to collect, manage, and prioritize feature requests. No more lost or ignored feedback.

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Software as a Service (SaaS)

    Properties

    1.  Lightweight

    Features

    1.  Changelog
    2.  Product Roadmap Management
    3.  Feedback collection
    4.  Idea management
    5.  Feedback
    6.  Prioritize tasks
    7.  Built-in feedback
    8.  Kanban Board
    9.  Dark Mode
    10.  Custom Domain
    11.  Gamification
    12.  Ad-free

    Supahub VS Astuto

     
  7. LiveAgent icon
     56 likes
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    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    License model

    Country of Origin

    • SK flagSlovakia
    • European Union flagEU

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP

    LiveAgent Features

    1.  VoiP Calls
    2.  Gamification
    3.  Beat maker
    4.  Knowledge base
    5.  Call recording
    6.  Customer service
    7.  Helpdesk Ticketing
    8.  Live Support Chat
    9.  Integrated Chat

    LiveAgent VS Astuto

     
  8. Featurebase icon
     35 likes
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    Featurebase is a free customer feedback tool that lets you create public feedback boards to capture, manage and organize your feedback, feature requests and bug reports. Capture unlimited feedback for free, no trials. Changelogs and roadmaps as well!.

    70 Featurebase alternatives

    License model

    Platforms

    • Software as a Service (SaaS)

    Featurebase Features

    1.  Product Roadmap Management
    2.  Changelog
    3.  Kanban Board
    4.  User Rating
    5.  Gamification
    6.  Real time collaboration
    7.  Ad-free
    8.  Custom Domain
    9.  Single Sign-On
    10.  Feedback collection

    Featurebase VS Astuto

     
  9. WoltLab Suite icon
     9 likes
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    WoltLab Suite (formerly Burning Board) is an enterprise grade CMS built for communities and forums.

    License model

    Application type

    Country of Origin

    • DE flagGermany
    • European Union flagEU

    Platforms

    • Mac
    • Windows
    • Linux
    • MySQL Community Edition
    • Self-Hosted
    • PHP

    WoltLab Suite VS Astuto

     
  10. Copy a direct link to this comment to your clipboard

    Capture and streamline feedback from customers, teams, and stakeholders. Craft your product roadmap effortlessly in mere minutes!.

    License model

    • FreemiumProprietary

    Platforms

    • Software as a Service (SaaS)

    ProductLift Features

    1.  Product Roadmap Management
    2.  Changelog

    ProductLift VS Astuto

     
  11. Tender Support icon
     11 likes
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    Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    Tender Support Features

    1.  Knowledge base
    2.  On Demand

    Tender Support VS Astuto

     
  12. Deskero icon
     16 likes
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    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    License model

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac

    Properties

    1.  Customizable

    Features

    1.  Customer service
    2.  Multi Channel
    3.  Embeddable

    Deskero VS Astuto

     
12 of 148 Astuto alternatives