Astuto Alternatives

Astuto is described as 'Free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Astuto for a variety of platforms, including Web-based, iPhone, Android, SaaS and iPad apps. The best Astuto alternative is Freshdesk, which is free. Other great apps like Astuto are Zendesk, UserVoice, Fider and UseResponse.

Astuto iconAstuto
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Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback...

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Astuto alternatives page was last updated May 21, 2024
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  1. Nolt icon
     27 likes
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    Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $29 board/month.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    Nolt Features

    1.  Single Sign-On
    2.  Share Roadmaps
    3.  Suggestion voting
    4. Slack icon  Slack integration
    5.  Support for MarkDown
    6.  Anonymous Commenting
    7.  Crowdsourced
    8.  Feedback collection
    9.  Custom data fields
    10.  Anonymous voting

    Nolt VS Astuto

     
  2. HelpDesk 3 icon
     3 likes
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    Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.

    License model

    Application type

    Country of Origin

    • CH flagSwitzerland

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted

    HelpDesk 3 Features

    1.  Multiple languages
    2.  Helpdesk Ticketing

    HelpDesk 3 VS Astuto

     
  3. Upvoty icon
     2 likes
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    Upvoty helps you collect and manage user feedback with feedback boards, product roadmap, changelog and blog. Turn user feedback into actionable product optimizations and build better products.

    License model

    Country of Origin

    • NL flagNetherlands
    • European Union flagEU

    Platforms

    • Online

    Properties

    1.  Lightweight

    Features

    1.  Dark Mode
    2.  Customer service
    3.  Single Sign-On
    4.  User Testing

    Upvoty VS Astuto

     
  4. Zoho Desk icon
     2 likes
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    Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand.

    License model

    Country of Origin

    • IN flagIndia

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zoho Desk Features

    1.  Multiple languages
    2.  Contract Management
    3.  Knowledge base
    4.  Self-Service Integration
    5.  Web-Based
    6.  Helpdesk Ticketing

    Zoho Desk VS Astuto

     
  5. Copy a direct link to this comment to your clipboard

    Zonka is an enterprise-grade, real-time feedback management platform that captures feedbacks offline, on-premises and over the web. It is a simple yet comprehensive feedback system.

    License model

    Country of Origin

    • IN flagIndia

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zonka Feedback Features

    1.  Support for Gestures
    2.  Works Offline
    3.  White-labeled
    4.  Question Branching
    5.  Net Promoter Score (NPS)
    6.  Feedback collection
    7.  Skip Logic
    8.  Embeddable
    9.  Multiple languages
    10.  Location-based

    Zonka Feedback VS Astuto

     
  6. UserReport icon
     33 likes
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    UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.

    License model

    • FreeProprietary

    Country of Origin

    • DK flagDenmark
    • European Union flagEU

    Platforms

    • Online

    UserReport Features

    1.  Crowdsourced
    2.  Heatmap
    3.  Email deliverability
    4. Google Analytics icon  Google Analytics Integration
    5.  Multiple languages

    UserReport VS Astuto

     
  7. UserEcho icon
     59 likes
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    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    License model

    Country of Origin

    • RU flagRussia

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)

    Properties

    1.  Customizable

    Features

    1. Salesforce icon  Salesforce integration
    2.  Knowledge Management
    3.  Live Support Chat

    UserEcho VS Astuto

     
  8. PHPBack icon
     22 likes
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    PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products. User feedback has proved to be really effective even if you have a community project or a...

    19 PHPBack alternatives

    License model

    • FreeOpen Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Self-Hosted

    PHPBack Features

    1.  Suggestion voting
    2.  Helpdesk Ticketing

    PHPBack VS Astuto

     
  9. Productboard icon
     46 likes
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    Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    Productboard Features

    1.  Research repository
    2.  Status monitoring
    3.  Feedback insights
    4.  Unified inbox
    5.  Insight gathering
    6.  Third party integrations
    7.  Feedback repository
    8.  Backlog management
    9.  Product Roadmap Management

    Productboard VS Astuto

     
  10. idea.informer icon
     18 likes
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    Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.

    License model

    • FreeProprietary

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    idea.informer VS Astuto

     
  11. Canny icon
     9 likes
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    Canny is a simple way for your team to collect and manage user feedback. Keep track of what your users want so you can inform what you build.

    82 Canny alternatives

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    Canny Features

    1.  Feedback collection
    2.  Idea management
    3.  Embeddable

    Canny VS Astuto

     
  12. Copy a direct link to this comment to your clipboard

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    ProProfs Help Desk Features

    1.  Shared inbox
    2.  Helpdesk Ticketing
    3.  Canned responses
    4.  In-built Bug tracking
    5.  Custom data fields
    6.  Reporting
    7.  Instant Replay
    8.  Knowledge Management
    9.  Knowledge Base structuring

    ProProfs Help Desk VS Astuto

     
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