Astuto Alternatives

Astuto is described as 'Free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Astuto for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Astuto alternative is Freshdesk, which is free. Other great apps like Astuto are Zendesk, UserVoice, Produkt.so and Fider.

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Alternatives list

  1. Canny icon
     9 likes
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    Canny is a simple way for your team to collect and manage user feedback. Keep track of what your users want so you can inform what you build.

    90 Canny alternatives

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  2. Responster icon
     45 likes
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    Customer feedback, employee engagement, lead followup - Responster is the survey creation tool with businesses in mind.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  3. Copy a direct link to this comment to your clipboard

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    177 ProProfs Help Desk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
     
  4. Acceptify icon
     4 likes
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    With acceptify, fast and sustainable decisions can be made for a variety of people. In addition, the participation process provides an image of the mood and valuable knowledge to those who are responsible.

    Cost / License

    • Free Personal
    • Proprietary

    Platforms

    • Online
     
  5. JitBit Helpdesk icon
     33 likes
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    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    • iPad
     
  6. Hey-Network icon
     3 likes
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    The platform is a place to share ideas, advice, and insight. Example, to comment on available products and discounts, find help from fellow users, or warn friends of scams. The bonus: Hey extension can't be removed or edited by site owners themselves.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Chrome OS
     
  7. Reamaze icon
     28 likes
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    Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
     
  8. All Our Ideas icon
     11 likes
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    All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are creating a data collection tool that has the scale, speed, and quantification...

    Cost / License

    • Free
    • Open Source

    Platforms

    • Online
     
  9. Pubble icon
     18 likes
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    Pubble is the world's best Q&A platform. We make it simple and easy to add a great Q&A platform to any blog, website or Facebook page.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  10. SupportBee icon
     96 likes
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    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
     
  11. Survicate icon
     36 likes
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    Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  12. DeskXpand icon
     1 like
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    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
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