Astuto Alternatives

Astuto is described as 'Free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Astuto for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Astuto alternative is Freshdesk, which is free. Other great apps like Astuto are Zendesk, UserVoice, Produkt.so and Cenvero Orion.

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Alternatives list

  1. PHPBack icon
     22 likes

    PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products. User feedback has proved to be really effective even if you have a community project or a...

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Self-Hosted
     
  2. idea.informer icon
     18 likes

    Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  3. UserJot icon
     2 likes

    UserJot is a tool that makes it easy to gather and manage feedback from your users. It pulls all your feedback—whether from emails, Slack, or support tickets—into one place so you can stop wasting time searching for it.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  4. Canny icon
     9 likes

    Canny is a simple way for your team to collect and manage user feedback. Keep track of what your users want so you can inform what you build.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  5. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  6. Responster icon
     45 likes

    Customer feedback, employee engagement, lead followup - Responster is the survey creation tool with businesses in mind.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  7. JitBit Helpdesk icon
     33 likes

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    • iPad
     
  8. Hey-Network icon
     3 likes

    The platform is a place to share ideas, advice, and insight. Example, to comment on available products and discounts, find help from fellow users, or warn friends of scams. The bonus: Hey extension can't be removed or edited by site owners themselves.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Chrome OS
     
  9. Acceptify icon
     4 likes

    With acceptify, fast and sustainable decisions can be made for a variety of people. In addition, the participation process provides an image of the mood and valuable knowledge to those who are responsible.

    Cost / License

    • Free Personal
    • Proprietary

    Platforms

    • Online
     
  10. SupportBee icon
     96 likes

    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  11. Survicate icon
     36 likes

    Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  12. Feedovate icon
     Like

    Feedovate is a customer feedback platform that helps product teams collect, organize, and act on user feedback. It offers feedback boards, transparent roadmaps, and changelogs to understand user needs, prioritize builds, and keep customers informed.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
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