Astuto has been discontinued. Similar apps include Freshdesk, which has a free version. Other options are UserVoice, Zendesk, Produkt.so and Cenvero Orion. Customer Feedback Managers like Astuto are a crowded field, with more than 100 alternatives for the web, Android, iPhone, Windows and iPad.
Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap.
United States
Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.
UserJot is a tool that makes it easy to gather and manage feedback from your users. It pulls all your feedback—whether from emails, Slack, or support tickets—into one place so you can stop wasting time searching for it.
Canny is a simple way for your team to collect and manage user feedback. Keep track of what your users want so you can inform what you build.
United States
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
United States
Customer feedback, employee engagement, lead followup - Responster is the survey creation tool with businesses in mind.
Sweden
EU
The platform is a place to share ideas, advice, and insight. Example, to comment on available products and discounts, find help from fellow users, or warn friends of scams. The bonus: Hey extension can't be removed or edited by site owners themselves.
With acceptify, fast and sustainable decisions can be made for a variety of people. In addition, the participation process provides an image of the mood and valuable knowledge to those who are responsible.
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
United States
Turns email into shared tickets for assignment and follow-up. Teams use private comments, draft replies and labels, while customers can use a portal to create or track requests. Knowledge bases support self-service, while reports and an audit trail track activity.
India
Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.
PolandEU
All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are creating a data collection tool that has the scale, speed, and quantification...
