Astuto Alternatives

Astuto is described as 'Free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Astuto for a variety of platforms, including Web-based, iPhone, Android, iPad and SaaS apps. The best Astuto alternative is Freshdesk, which is free. Other great apps like Astuto are Zendesk, UserVoice, Fider and UseResponse.

Astuto iconAstuto
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Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback...

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Astuto alternatives page was last updated Sep 28, 2024
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  1. Niko icon

    Niko

     2 likes
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    Niko makes it incredibly easy for employees at all levels to share what is on their mind by letting them submit, vote on, and respond to questions, ideas and suggestions. It creates a different employee engagement experience.

    License model

    • Freemium • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted

    Niko Features

    1.  Voting
    2.  Employee Engagement

    Niko VS Astuto

     
  2. Hey,Listen! icon

    Hey,Listen!

     8 likes
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    Hey,listen! lets you collect ideas and feedback from your customers. They can like the ideas so you can see which features the majority of your clients want!.

    License model

    • Free • Proprietary

    Application type

    Platforms

    • Online
    Here's how the project filled with ideas looks like

    Hey,Listen! Features

    1.  Ad-free
    2.  Email Notifications
    3.  Unlimited projects
    4.  Product Roadmap Management
    5.  Voting
    6.  Idea management
    7.  Moderation
    8.  Multiple languages

    Hey,Listen! VS Astuto

     
  4. Casengo icon

    Casengo

     3 likes
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    We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great...

    License model

    Country of Origin

    • NL flagNetherlands
    • European Union flagEU

    Platforms

    • Online

    Casengo Features

    1.  Customer service

    Casengo VS Astuto

     
  5. Ad
    Screenshot
    Zendesk icon
    Zendesk

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analyt...

    https://www.zendesk.com
    Learn More

  6. KISSInsights

     1 like
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    KISSInsights Survey System.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    Discontinued

    Website/service unavailable.

    KISSInsights VS Astuto

     
  7. HappyFox icon

    HappyFox

     16 likes
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    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
    HappyFox Ticket Support System

    HappyFox Features

    1.  Asset Management
    2.  Customer service
    3.  Knowledge Management
    4.  Email tracking
    5.  IT Asset Management

    HappyFox VS Astuto

     
  8. Suggest Feature icon

    Suggest Feature

     1 like
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    Suggest feature tool for easy user feedback and feature list.

    License model

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Self-Hosted
    All posts admin page

    Properties

    1.  Lightweight
    2.  Privacy focused

    Features

    1.  Ad-free
    2.  No Coding Required
    3.  User Rating
    4.  Dark Mode
    5.  Feedback collection
    6.  Suggestion voting

    Suggest Feature VS Astuto

     
  10. OneDesk icon

    OneDesk

     10 likes
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    OneDesk is a combination of HelpDesk and Project Management in one application. With OneDesk, you can support your customers and manage projects without the need to purchase, learn, integrate and switch between multiple applications.

    License model

    Application types

    Country of Origin

    • CA flagCanada

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    OneDesk's Customers application captures all the customer information and organizes the customers by their domain name.

    OneDesk VS Astuto

     
  11. Raiseaticket icon

    Raiseaticket

     3 likes
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    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    License model

    • Free • Proprietary

    Application type

    Country of Origin

    • MT flagMalta
    • European Union flagEU

    Platforms

    • Software as a Service (SaaS)
    Raiseaticket screenshot 1

    Properties

    1.  Clean design

    Features

    1.  Email automation
    2.  Cloud based
    3.  Realtime Reports
    4.  Real-time dashboard
    5.  SLA
    6.  Helpdesk Ticketing
    7.  Remote Support

    Raiseaticket VS Astuto

     
  12. Feature Upvote icon

    Feature Upvote

     3 likes
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    Build your product roadmap by allowing your customers to suggest and upvote features they want to see in your product. Customers add suggestions without signing up for an account. Anyone can upvote an approved suggestion with a single click.

    License model

    Application type

    Country of Origin

    • ES flagSpain
    • European Union flagEU

    Platforms

    • Online
    Upvote suggestion, add a comment

    Properties

    1.  Customizable

    Features

    1.  No registration required
    2.  Optimized for Mobile
    3.  Multiple languages
    4.  Custom Domain

    Feature Upvote VS Astuto

     
  13. Usedesk icon

    Usedesk

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    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    License model

    Application types

    Country of Origin

    • RU flagRussia

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    Usedesk screenshot 1

    Usedesk Features

    1.  Helpdesk Ticketing
    2.  Bots
    3.  API Integration
    4.  Chat Bot
    5.  Customer service
    6.  Omnichannel messaging

    Usedesk VS Astuto

     
  14. Heedbook icon

    Heedbook

     2 likes
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    Heedbook is the first online AI-based software for evaluating and boosting customer loyalty. It analyzes customer satisfaction in real time.

    91 Heedbook alternatives

    License model

    Country of Origin

    • RU flagRussia

    Platforms

    • Windows
    • Online
    • Android
    • Chrome OS
    Heedbook screenshot 1

    Heedbook VS Astuto

     

  15. Helpdesk Pilot

     1 like
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    Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.

    License model

    Application type

    Country of Origin

    • IN flagIndia

    Platforms

    • Online

    Helpdesk Pilot Features

    1.  Auto Responder
    2.  Web-Based
    3.  Customer management
    4.  Customer service
    5.  Knowledge base

    Helpdesk Pilot VS Astuto

     
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