Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support.
Cost / License
- Freemium
- Proprietary
Application types
United KingdomPlatforms
- Online
Astuto Alternatives
Astuto is described as 'Free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Astuto for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Astuto alternative is Freshdesk, which is free. Other great apps like Astuto are Zendesk, UserVoice, Produkt.so and Cenvero Orion.
Alternatives list
Niko makes it incredibly easy for employees at all levels to share what is on their mind by letting them submit, vote on, and respond to questions, ideas and suggestions. It creates a different employee engagement experience.
We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great...
Cost / License
- Paid
- Proprietary
Platforms
- Online
Cost / License
- Paid
- Proprietary
Alerts
- Discontinued
Platforms
- Online
K
Hey,listen! lets you collect ideas and feedback from your customers. They can like the ideas so you can see which features the majority of your clients want!.
HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Windows Mobile
- Android
- iPhone
+8
OnlineQuestions.org is an online tool to ask and upvote questions during large lectures, classes, meetups, or conferences. It is free-of-charge, easy-to-use, anonymous (requires no login or registration), and is ad-free.
Cost / License
- Free
- Proprietary
Platforms
- Online
+4
Build your product roadmap by allowing your customers to suggest and upvote features they want to see in your product. Customers add suggestions without signing up for an account. Anyone can upvote an approved suggestion with a single click.
OneDesk is a combination of HelpDesk and Project Management in one application. With OneDesk, you can support your customers and manage projects without the need to purchase, learn, integrate and switch between multiple applications.
+3
198 Raiseaticket alternativesRaiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
+3
Heedbook is the first online AI-based software for evaluating and boosting customer loyalty. It analyzes customer satisfaction in real time.
Cost / License
- Paid
- Proprietary
Platforms
- Windows
- Online
- Android
- Chrome OS
+2
Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
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