Astuto has been discontinued. Similar apps include Freshdesk, which has a free version. Other options are UserVoice, Zendesk, Produkt.so and Cenvero Orion. Customer Feedback Managers like Astuto are a crowded field, with more than 100 alternatives for the web, Android, iPhone, Windows and iPad.
Ticketed support and e-mail management
If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.
United Kingdom
Emojics is a revolutionary tool that helps all kinds of web sites to collect feedback and leads, analyzing the sentiment reaction of users.
Feedback Lite is the easiest way to gain valuable insights into what your customers are really thinking. With Feedback Lite, you can:
Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.
Russia
Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.
In order to succeed in a more complex and digitising world, you'll need a helping hand when it comes to finding out exactly what your customers want and need. At Mopinion we provide you with an All-in-One User Feedback Software that enables your digital team to act across...
Netherlands
EU
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
United States
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
United Kingdom
Rereflect analyzes customer feedback automatically using AI. Get sentiment analysis, pain point detection, feature request extraction, and churn risk alerts - all from one dashboard. Free plan: 250 feedback items/month. Built for SaaS founders who listen.
inov-ai is a feedback intelligence platform designed to help SaaS teams collect, organize, and act on user feedback turning insights into meaningful product decisions and growth.
United Kingdom
AI-powered feedback management that captures ideas from Slack, Discord, and Teams and routes them to GitHub, Jira, or Linear.
