GetSmily AlternativesCustomer Feedback Managers and other similar apps like GetSmily

GetSmily is described as '’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics' and is a customer feedback manager in the business & commerce category. There are more than 50 alternatives to GetSmily, not only websites but also apps for a variety of platforms, including iPhone, Android, iPad and Android Tablet apps. The best GetSmily alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Freshdesk or UserReport. Other great sites and apps similar to GetSmily are UserVoice, UseResponse, WoltLab Suite and Tender Support.

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GetSmily alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or Survey Creators.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of GetSmily.
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GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.

More about GetSmily
GetSmily alternatives page was last updated Oct 10, 2018
  1. Zendesk icon
     66 likes

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    245 Zendesk alternatives
    Zendesk screenshot 1
    Zendesk screenshot 2
    +1
    Zendesk screenshot 3

    License model

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand
    Zendesk iconGetSmily Icon

    Zendesk VS GetSmily

    Is Zendesk a good alternative to GetSmily?
     
    • Zendesk is the most popular Web-based, Android, iPhone & iPad alternative to GetSmily.

    • Zendesk is the most popular commercial alternative to GetSmily.

    • Zendesk is Paid and ProprietaryGetSmily is also Paid and Proprietary
  2. Freshdesk icon
     121 likes

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    41 Freshdesk alternatives
    Freshdesk screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates
    Freshdesk iconGetSmily Icon

    Freshdesk VS GetSmily

    Is Freshdesk a good alternative to GetSmily?
     
    • Freshdesk is the most popular Windows, Mac & Linux alternative to GetSmily.

    • Freshdesk is the most popular free alternative to GetSmily.

    • Freshdesk is Freemium and ProprietaryGetSmily is Paid and Proprietary
  3. UserVoice icon
     79 likes

    Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently.

    191 UserVoice alternatives
    UserVoice screenshot 1

    License model

    Platforms

    • Online
    • Software as a Service (SaaS)

    UserVoice Features

    1.  Suggestion voting
    2. WordPress icon  WordPress Integration
    3.  Multiple languages
    4.  Idea management
    5.  In-App Voting
    UserVoice iconGetSmily Icon

    UserVoice VS GetSmily

    Is UserVoice a good alternative to GetSmily?
     
    • UserVoice is the most popular SaaS alternative to GetSmily.

    • UserVoice is Paid and ProprietaryGetSmily is also Paid and Proprietary
  4. UseResponse icon
     132 likes

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    200 UseResponse alternatives
    Help Center of UseResponse

    License model

    Platforms

    • Online
    • Self-Hosted

    UseResponse Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base
    UseResponse iconGetSmily Icon

    UseResponse VS GetSmily

    Is UseResponse a good alternative to GetSmily?
     
    • UseResponse is the most popular Self-Hosted alternative to GetSmily.

    • UseResponse is Paid and ProprietaryGetSmily is also Paid and Proprietary
  5. WoltLab Suite icon
     9 likes

    WoltLab Suite (formerly Burning Board) is an enterprise grade CMS built for communities and forums.

    121 WoltLab Suite alternatives
    WoltLab Suite screenshot 1

    License model

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    WoltLab Suite iconGetSmily Icon

    WoltLab Suite VS GetSmily

    Is WoltLab Suite a good alternative to GetSmily?
     
  6. Tender Support icon
     11 likes

    Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...

    96 Tender Support alternatives
    Tender Support screenshot 1

    License model

    Platforms

    • Online

    Tender Support Features

    1.  Knowledge base
    2.  On Demand
    Tender Support iconGetSmily Icon

    Tender Support VS GetSmily

    Is Tender Support a good alternative to GetSmily?
     
  7. Deskero icon
     16 likes

    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    134 Deskero alternatives
    Deskero screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac

    Deskero Features

    1.  Customer service
    2.  Multi Channel
    3.  Embeddable
    Deskero iconGetSmily Icon

    Deskero VS GetSmily

    Is Deskero a good alternative to GetSmily?
     
  8. HelpDesk 3 icon
     3 likes

    Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.

    102 HelpDesk 3 alternatives
    HelpDesk 3 screenshot 1

    License model

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted

    HelpDesk 3 Features

    1.  Multiple languages
    2.  Helpdesk Ticketing
    HelpDesk 3 iconGetSmily Icon

    HelpDesk 3 VS GetSmily

    Is HelpDesk 3 a good alternative to GetSmily?
     
  9. Zoho Desk icon
     2 likes

    Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand.

    77 Zoho Desk alternatives
    Zoho Desk screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zoho Desk Features

    1.  Multiple languages
    2.  Contract Management
    3.  Knowledge base
    4.  Self-Service Integration
    5.  Web-Based
    6.  Helpdesk Ticketing
    Zoho Desk iconGetSmily Icon

    Zoho Desk VS GetSmily

    Is Zoho Desk a good alternative to GetSmily?
     
  10. Zonka Feedback icon
     Like this app

    Zonka is an enterprise-grade, real-time feedback management platform that captures feedbacks offline, on-premises and over the web. It is a simple yet comprehensive feedback system.

    97 Zonka Feedback alternatives
    Zonka Feedback screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zonka Feedback Features

    1.  Support for Gestures
    2.  Works Offline
    3.  White-labeled
    4.  Question Branching
    5.  Net Promoter Score (NPS)
    6.  Feedback collection
    7.  Skip Logic
    8.  Embeddable
    9.  Multiple languages
    10.  Location-based
    Zonka Feedback iconGetSmily Icon

    Zonka Feedback VS GetSmily

    Is Zonka Feedback a good alternative to GetSmily?
     
  11. UserReport icon
     33 likes

    UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.

    202 UserReport alternatives
    First page of UserReport online survey - Own logo and colors can be added

    License model

    • FreeProprietary

    Platforms

    • Online

    UserReport Features

    1.  Crowdsourced
    2.  Heatmap
    3.  Email deliverability
    4. Google Analytics icon  Google Analytics Integration
    5.  Multiple languages
    UserReport iconGetSmily Icon

    UserReport VS GetSmily

    Is UserReport a good alternative to GetSmily?
     
  12. ProProfs Help Desk icon
     82 likes

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    171 ProProfs Help Desk alternatives
    ProProfs Help Desk screenshot 1

    License model

    Application type

    Platforms

    • Online

    ProProfs Help Desk Features

    1.  Shared inbox
    2.  Helpdesk Ticketing
    3.  Canned responses
    4.  In-built Bug tracking
    5.  Custom data fields
    6.  Reporting
    7.  Instant Replay
    8.  Knowledge Management
    9.  Knowledge Base structuring
    ProProfs Help Desk iconGetSmily Icon

    ProProfs Help Desk VS GetSmily

    Is ProProfs Help Desk a good alternative to GetSmily?
     
12 of 79 GetSmily alternatives