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GetSmily Alternatives

GetSmily is described as '’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics' and is a customer feedback manager in the business & commerce category. There are more than 50 alternatives to GetSmily, not only websites but also apps for a variety of platforms, including iPhone, Android, iPad and SaaS. The best alternative is Freshdesk, which is free. Other great sites and apps similar to GetSmily are Zendesk, ProProfs Help Desk, UseResponse and UserVoice.

GetSmily alternatives are mainly Help Desk Apps but may also be Customer Feedback Managers or Customer Support Tools. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of GetSmily.
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GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners,...

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  1. Freshdesk icon

    Freshdesk

    • FreemiumProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

    ⚫︎ Ad-freeFreshdesk doesn't contain any form of external advertising.
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    Screenshot
  2. Zendesk icon

    Zendesk

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

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    Screenshot


  3. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

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    Screenshot
  4. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    ⚫︎ CustomizableUseResponse is easy to customize with themes or similar features.
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    Help Center of UseResponse
  5. UserVoice communities are the easiest way to turn customer feedback into action:

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    The top professional uservoice feedback system at the example from bit.ly


  6. Get Satisfaction icon

    Get Satisfaction

    • Online

    Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.

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    Apple as a succesful example
  7. idea.informer icon

    idea.informer

    • FreeProprietary
    • Online

    Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.

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  8. All Our Ideas icon

    All Our Ideas

    • FreeOpen Source
    • Online

    All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods.

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    No screenshots yet
  9. JitBit Helpdesk icon

    JitBit Helpdesk

    • Windows
    • Online
    • Android
    • Android Tablet
    • iPad

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

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  10. DeskXpand icon

    DeskXpand

    • FreemiumProprietary
    • Online
    • Software as a Service (SaaS)

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

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Showing 10 of 83 alternatives