If your business needs to log, track, manage, automate and escalate support issues, then please read on.
Australia
Astuto Alternatives
Astuto is described as 'Free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Astuto for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Astuto alternative is Freshdesk, which is free. Other great apps like Astuto are Zendesk, UserVoice, Produkt.so and Fider.
Alternatives list
SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...
Feedback Button is a lightweight & unobtrusive feedback widget for collecting customer feedback directly from your website.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
Suggested is a feature request tracking tool, designed to make it easy for your customers to submit new ideas. It simplifies the process of managing all feedback in one place.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
Get insights that increase conversion, revenue and lifetime value with micro surveys. Use micro surveys to learn how people think about buying from you, then use what you learn to make changes to your site to make even more people buy from you!.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
+1
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium (Subscription)
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Android
+3
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
+2
Cost / License
- Freemium
- Proprietary
Application type
Alerts
- Discontinued
Platforms
- Online
Digibell is a smart bell requiring no installation or hardware other than a smartphone & a QR code. Ideal on home and shop doors, restaurants tables, vehicles, luggage and other items. Get notified wherever you are. Never miss a visitor again.
Cost / License
- Pay once
- Proprietary
Platforms
- Mac
- Windows
- Android
- iPhone
The main purpose of Feedo is to let you to get feedbacks from customers as soon as possible. Feedo is a clear and easy tool. Nothing disturbs your customer from a quiz and your questions. No necessary logos or images, no long polls, no other buttons.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Chrome OS
- iPad
- Software as a Service (SaaS)
+4
AI-powered feedback management platform clusters similar suggestions, prioritizes input, automates workflows, integrates with Slack and Jira, tracks idea status, provides analytics, and visualizes progress for agile teams focused on transparency and engagement.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
+1
United States
Indonesia
Türkiye
United Kingdom