HelpDesk is an easy-to-use ticketing system for managing your communication with customers. Convert your messages into tickets and save time.
Cost / License
- Subscription
- Proprietary
Application types
United StatesPlatforms
- Software as a Service (SaaS)
Astuto Alternatives
Astuto is described as 'Free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Astuto for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Astuto alternative is Freshdesk, which is free. Other great apps like Astuto are Zendesk, UserVoice, Produkt.so and Fider.
Alternatives list
HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.
+1
Embed the tinyDialog human-feedback tool into your website or webapp to collect insightful responses from your customers.
Cost / License
- Freemium (Subscription)
- Proprietary
Application type
Platforms
- Online
- React
- JavaScript
- Software as a Service (SaaS)
- PHP
- Typescript
- Wordpress
SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
A trustworthy, cloud-based customer support software for any businesses of any size. Keep track of your customer interactions and problem-solving processes in one place.
Cost / License
- Subscription
- Proprietary
Platforms
- Online
- Android
- iPhone
- Software as a Service (SaaS)
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
Cost / License
- Freemium (Pay once or Subscription)
- Open Source
Application type
Platforms
- Online
- Self-Hosted
+9
Load Spark is the easiest way for businesses to take control of their online reputation and build customer loyalty. Load Spark enables you to better understand your customers, build a powerful reputation, monitor online reviews and actively work to generate more customer...
Cost / License
- Paid
- Proprietary
Platforms
- Online
Seamless end-to-end conversational commerce suite. Charles helps brands to pioneer Conversational Commerce by integrating shop systems, chat apps & bots in one intuitive design.
Cost / License
- Subscription
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
+3
Wyzerr helps you create engaging surveys using Smart Forms that take the chore out of survey taking and make them like playing games.
+3
PollPopup—a solution to get instant feedback through interactive and engaging polls. With PollPopup, you can easily prompt users to share valuable insights, transforming how you gather feedback by making it simple, engaging, and immediate.
Cost / License
- Pay once
- Proprietary
Platforms
- Software as a Service (SaaS)
- Online
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
Cost / License
- Pay once
- Proprietary
Application type
Platforms
- Windows
- Android
- iPhone
- iPad
+8
As your business grows, collecting and organizing feedback from your customers gets really overwhelming. You want to show them you're listening but it's impossible to stay on top of it all and your team ends up guessing project priorities.
Germany
EU
