Helpy.io Alternatives
Helpy.io is described as 'Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,' and is an app in the Business & Commerce category. There are more than 100 alternatives to Helpy.io for a variety of platforms, including the Web, Windows, Android, iPhone and Linux. The best alternative is osTicket, which is both free and Open Source. Other great apps like Helpy.io are Freshdesk (Freemium), ProProfs Help Desk (Paid), UseResponse (Paid) and Front (Paid).
- Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management. View 95 alternatives to osTicket
- Free • Open Source
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook... View 190 alternatives to Freshdesk
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
- ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them. View 161 alternatives to ProProfs Help Desk
- UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. View 173 alternatives to UseResponse
- Front is the first email management software for teams that integrates with the tools you already use. View 86 alternatives to Front
- Paid • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction. View 80 alternatives to ((OTRS)) Community Edition
Discontinued
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free Personal • Open Source
- Mac
- Linux
- Online
- Self-Hosted
- Perl
- InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart request management, workflow automation & unmatched user collaboration. View 93 alternatives to InvGate Service Desk
- Live chat software for small businesses and startups. All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses. View 211 alternatives to HelpCrunch
- Paid • Proprietary
- Online
- Android
- iPhone
- Software as a Service (SaaS)
- SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software developers. View 190 alternatives to SuiteCRM
- Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. View 212 alternatives to Zendesk