9 Like

Helpy.io

A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and...

Freemium $ $ $ Open Source
Mac
Windows
Linux
Web
iPhone
iPad
Self-Hosted
Software as a Service (SaaS)

Helpy is written in Ruby on Rails 4.2 and released under the MIT license. Features include support tickets with email integration, community discussions, multilingual knowledge base and more:

- Private Support Discussions (aka tickets)
- Community Support Forums
- Voteable Discussion topics and Replies
- Knowledgebase
- Full Text Search.
- Pre-wired for Google Analytics
- Mobile-first Responsive UI
- Multi-lingual & Multi-language: Includes translations for 11+ locales and is easy to translate More Info »

See our site for full documentation to get you up and running quickly using Digital Ocean, Heroku or another cloud provider.

Links to official Helpy.io sites

Official Website Twitter GitHub

Pricing Information

Subscription that costs between $0 and $499. Price may vary depending on commitment and so on.

Features

Support for Bootstrap Knowledge base Multiple languages Web-Based Add a feature

Categories

Business & Commerce Development Social & Communications

Tags

customer-support forums helpdesk ruby-development self-hosted support-ticket-system ticketing tickets-support

Helpy.io was added by JohannesVanderknyff in Feb 2016 and the latest update was made in May 2019. The list of alternatives was updated Dec 2018. It's possible to update the information on Helpy.io or report it as discontinued, duplicated or spam.

Customizable Helpdesk

Pending Tickets

Spanish Ticket Creation

Portuguese on Tablet

MORE APP INFO Official website

Reviews 0

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