BotPenguin Alternatives

BotPenguin is described as 'SaaS solution that uses AI-powered techniques to create a no-code chatbot. We deliver omnichannel customer engagement solutions at near zero-cost' and is a CRM system in the business & commerce category. There are more than 25 alternatives to BotPenguin for a variety of platforms, including Web-based, Android, iPhone, Android Tablet and iPad apps. The best BotPenguin alternative is Freshdesk, which is free. Other great apps like BotPenguin are tawk.to, SendPulse, Tidio and Zendesk Chat.

BotPenguin iconBotPenguin
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BotPenguin is a SaaS solution that uses AI-powered techniques to create a no-code chatbot. We deliver omnichannel customer...

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BotPenguin alternatives page was last updated Sep 3, 2024
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  1. Freshdesk icon

    Freshdesk

     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    54 Freshdesk alternatives

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates

    Freshdesk VS BotPenguin

     

    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to BotPenguin.

    • Freshdesk is the most popular free alternative to BotPenguin.

    • Freshdesk is Freemium and ProprietaryBotPenguin is also Freemium and Proprietary
  2. tawk.to icon

    tawk.to

     92 likes
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    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    199 tawk.to alternatives

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress

    Properties

    1.  Lightweight

    Features

    1.  WYSIWYG Support
    2.  Real time collaboration
    3.  Dark Mode
    4.  Ad-free
    5.  Live Support Chat
    6.  Live chat for websites
    7.  Visitor tracking
    8.  Triggers
    9.  Chat history
    10.  Online chat
    11.  Customer service
    12.  Helpdesk Ticketing

    tawk.to VS BotPenguin

     
  4. SendPulse icon

    SendPulse

     46 likes
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    Combines email, SMS, web push, and chatbots in a no-code interface with CRM tools, online courses, sales automation, personalized messaging, audience management, detailed analytics, and bio link pages for comprehensive marketing strategies.

    44 SendPulse alternatives

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • CY flagCyprus
    • European Union flagEU

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    SendPulse screenshot 1

    SendPulse Features

    1.  No Coding Required
    2.  Marketing Automation
    3.  Link in Bio
    4.  SMTP Support
    5.  Push Notifications
    6.  Transactional Email
    7.  Mobile friendly
    8. Google Analytics icon  Google Analytics Integration
    9.  Facebook Pixel Integration
    10.  Custom templates

    SendPulse VS BotPenguin

     
  5. Ad
    Screenshot
    Chatra icon
    Chatra

    Next gen live chat software with all features required to level up your customer care. Complete chat history unsent messages included, multi-browser support, group chats, typing insights for agents, triggers, intelligent chat dis...

    https://chatra.io
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  6. Tidio icon

    Tidio

     35 likes
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    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • Wordpress
    • WooCommerce
    • PrestaShop
    • Adobe Commerce
    Resolve up to 64% of your tickets with Lyro, the customer service AI agent

    Top Tidio Features

    1.  Built-in AI Assistant
    2.  Customer Segmentation
    3.  Unified inbox
    4.  Auto Responder
    5.  No Coding Required
    6.  Ad-free
    7.  Real time collaboration
    8.  Multiple Account support
    9.  Two-factor Authentication
    10.  Email Scheduling
    11.  Import CSV Data
    12.  WYSIWYG Support

    Tidio VS BotPenguin

     

    • Tidio is the most popular SaaS alternative to BotPenguin.

    • Tidio is Freemium and ProprietaryBotPenguin is also Freemium and Proprietary
  7. Zendesk Chat icon

    Zendesk Chat

     37 likes
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    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Zendesk Chat screenshot 1

    Zendesk Chat Features

    1.  Live Support Chat

    Zendesk Chat VS BotPenguin

     
  8. Chatwoot icon

    Chatwoot

     24 likes
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    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    216 Chatwoot alternatives

    License model

    • Freemium • Open Source

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    Chatwoot screenshot 1

    Chatwoot Features

    1.  Unified inbox
    2.  Live Support Chat
    3. WhatsApp icon  Whatsapp integration
    4. Telegram icon  Telegram integration
    5.  Agent dashboard
    6.  Built-in AI Assistant
    7. Messenger icon  Facebook Messenger integration
    8.  Chat widget
    9.  Customer service

    Chatwoot VS BotPenguin

     

    • Chatwoot is the most popular Self-Hosted alternative to BotPenguin.

    • Chatwoot is the most popular Open Source alternative to BotPenguin.

    • Chatwoot is Freemium and Open SourceBotPenguin is Freemium and Proprietary
  10. Intercom icon

    Intercom

     55 likes
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    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    280 Intercom alternatives

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    Intercom screenshot 1

    Intercom Features

    1.  Customer Segmentation
    2.  Cloud-Based CRM
    3.  Live chat for websites
    4.  Chat Bot
    5.  Canned responses
    6.  Social media integration
    7.  Helpdesk Ticketing
    8.  Knowledge base
    9.  Onboarding

    Intercom VS BotPenguin

     

    • Intercom is the most popular commercial alternative to BotPenguin.

    • Intercom is Paid and ProprietaryBotPenguin is Freemium and Proprietary
  11. LiveAgent icon

    LiveAgent

     56 likes
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    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    License model

    Application types

    Country of Origin

    • SK flagSlovakia
    • European Union flagEU

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    LiveAgent screenshot 1

    LiveAgent Features

    1.  VoiP Calls
    2.  Gamification
    3.  Beat maker
    4.  Knowledge base
    5.  Call recording
    6.  Customer service
    7.  Helpdesk Ticketing
    8.  Live Support Chat
    9.  Integrated Chat

    LiveAgent VS BotPenguin

     
  12. Userlike icon

    Userlike

     81 likes
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    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • DE flagGermany
    • European Union flagEU

    Platforms

    • Online
    • Software as a Service (SaaS)
    Website Messenger

    Userlike Features

    1.  Real time collaboration
    2.  Chat Bot
    3.  Real-time analytics
    4.  AI-Powered
    5.  Live Support Chat
    6.  Support for Multiple Users
    7.  SMS Messaging
    8. WhatsApp icon  Whatsapp integration
    9.  Live Broadcasting

    Userlike VS BotPenguin

     
  13. Chatra icon

    Chatra

     8 likes
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    Next gen live chat software with all features required to level up your customer care. Complete chat history unsent messages included, multi-browser support, group chats, typing insights for agents, triggers, intelligent chat distribution, encryption.

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Chatra screenshot 1

    Chatra Features

    1.  Web-Based
    2.  Customer service
    3.  Live Push Notifications

    Chatra VS BotPenguin

     
  14. Olark icon

    Olark

     14 likes
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    Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    Olark screenshot 1

    Olark Features

    1.  Real Time Chat
    2.  Live Support Chat
    3.  Online chat
    4.  Traffic Monitoring

    Olark VS BotPenguin

     
  15. Drift.com icon

    Drift.com

     21 likes
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    Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later.

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Google Chrome
    • Slack
    Drift.com screenshot 1

    Drift.com Features

    1.  Bots
    2.  SMS Messaging
    3.  Onboarding

    Drift.com VS BotPenguin

     
12 of 30 BotPenguin alternatives