86 Like Freshdesk Good alternative? YES NO Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's... Commercial Mac Windows Linux Web Android iPhone Chrome OS Android Tablet ... iPad Google Apps Ad-free Fast & easy setup Fast search Add a feature
48 Like Zendesk Good alternative? YES NO Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software... Commercial Web Android iPhone Blackberry iPad Knowledge base Add a feature
21 Like Desk.com Good alternative? YES NO Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in... Commercial Web No features added Add a feature
16 Like Kayako Good alternative? YES NO Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter... Commercial Mac Windows Linux Web Android iPhone Blackberry Android Tablet ... Windows Phone iPad Customer Chat Knowledge base Add a feature
14 Like idea.informer Good alternative? YES NO Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include... Free Web No features added Add a feature
9 Like Helpy.io Good alternative? YES NO A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums. Commercial Mac Windows Linux Web iPhone iPad Self-Hosted Support for Bootstrap Knowledge base Multiple languages Add a feature
15 Like Deskero Good alternative? YES NO With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way... Commercial Web Android iPhone iPad Customizable Add a feature
9 Like Vivantio Good alternative? YES NO The most flexible, reliable, trusted IT service management software on the market. Commercial Web Self-Hosted No features added Add a feature
26 Like Zent.IO Good alternative? YES NO Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The... Commercial Web Call recording Customer Chat Knowledge base Real time collaboration Add a feature
17 Like Enchant Good alternative? YES NO Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and... Commercial Web No features added Add a feature
11 Like Tender Support Good alternative? YES NO Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support requests and funnel them into your... Commercial Web Knowledge base Add a feature
10 Like Helprace Good alternative? YES NO Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Commercial Mac Windows Linux Web Android iPhone Chrome OS Android Tablet ... iPad Multiple languages Wordpress integration Workflow Automation Add a feature
2 Like Inforobo Good alternative? YES NO Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live... Commercial Web Chat Bot Knowledge base Natural Language Processing Text to Speech Add a feature
2 Like Supportbench Good alternative? YES NO Supportbench lets you see all your customers in one place and engage them across all your support. Commercial Web No features added Add a feature
96 Like SupportBee Good alternative? YES NO The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk. ... Commercial Web No features added Add a feature
