Apps with 'IT Helpdesk' feature

All apps in Apps with 'IT Helpdesk' feature category. Use the filters below to narrow down your search. 
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  1. Spiceworks icon
     84 likes

    Spiceworks is a software suite for IT professionals to manage networks, troubleshoot issues, and handle IT tasks. It offers free online tools for network connectivity management, remote computer access, user activity monitoring, contract tracking, and inventory scanning.

    Spiceworks screenshot 1
    133 alternatives
  2. osTicket icon
     70 likes

    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    • Help Desk Platform
    • FreeOpen Source
    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
    Client Interface - Welcome Screen
    109 alternatives
  3. Freshservice icon
     35 likes

    AI-powered IT help desk platform with codeless automation, self-service, performance data, workflow integrations, and multi-app connectivity for streamlined IT service management.

    Freshservice screenshot 1
    36 alternatives
  4. NinjaOne icon
     2 likes

    Unified cloud-based IT management platform offering endpoint monitoring, patch management, remote control, backups, documentation, and help desk features.

    • Network Monitor
    • PaidProprietary
    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    NinjaOne screenshot 1
    36 alternatives
  5. Pandora FMS icon
     70 likes

    Enterprise-ready monitoring solution that provides unparalleled flexibility for IT to address both immediate and unforeseen operational issues, including infrastructure and IT processes.

    • Network Monitor
    • FreemiumOpen Source
    • Windows
    • Linux
    • Self-Hosted
    • FreeBSD
    • OpenBSD
    Pandora FMS visual console
    39 alternatives
    3.7
    Good6 reviews
  6. SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...

    Solarwinds Web Help Desk screenshot 1
    100 alternatives
  7. Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...

    59 alternatives
  8. ServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management and built to supercharge your help desk. For 10 years and running, it has been delivering smiles to millions of IT folks and end users.

    • Help Desk Platform
    • PaidProprietary
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Windows Phone
    • iPad
    • Self-Hosted
    ManageEngine ServiceDesk Plus screenshot 1
    38 alternatives
  9. OpenSupports icon
     7 likes

    OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...

    OpenSupports screenshot 1
    62 alternatives
  10. JitBit Helpdesk icon
     33 likes

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    JitBit Helpdesk screenshot 1
    112 alternatives
  11. EcholoN icon
     3 likes

    EcholoN is a fully featured Help Desk Software designed to serve Enterprises, SMEs and StartUps. EcholoN provides end-to-end solutions designed for Web App and Android.

    EcholoN Client
Rolle: IT Service Management Startbildschirm
    9 alternatives
  12. unitworx icon
     2 likes

    unitworx is a fully-integrated IT Service Management Software that provides all essential tools for IT teams and IT companies including IT Documentation, Monitoring & Ticketing.

    IT Documentation
    35 alternatives
  13. If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.

    49 alternatives
  14. InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    InvGate Service Desk screenshot 1
    104 alternatives
  15. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Helpdesk Management Software
    207 alternatives
  16. SmartDeploy icon
     8 likes

    SmartDeploy is a leading provider of modern endpoint management solutions. With a flexible layered architecture, IT can achieve centralized, single-image management to support 50 - 50,000 endpoints. SmartDeploys award-winning technology combines the best of progressive solutions...

    Integrate with your existing Box, Dropbox, Google Drive, or OneDrive to deploy Windows OS images, Application Packs, and Platform Packs to PCs with wired or wireless connections, with or without a VPN connection.
    17 alternatives
  17. ObserveIT’s session recording system captures video of all on-screen activity while users work in Citrix XenApp published applications and on XenDesktop virtual desktops – with the most advanced video search technology available.

    • PaidProprietary
    • Windows
    • Linux
    • Windows Mobile
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • iPad
    ObserveIT is the natural alternative to Citrix SmartAuditor. Let's you record all Citrix XenApp and XenDesktop sessions.
    6 alternatives
  18. xMatters icon
     19 likes

    xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster. xMatters automates and brings structure to communication so you can proactively prevent outages, resolve incidents, and keep the right...

    • PaidProprietary
    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Easy-to-read status screens
    40 alternatives
  19. Sugester icon
     3 likes

    Sugester is a cloud-based CRM, helpdesk, live chat and project management solution - our easy-to-use browser interface allows you to manage your entire company without ever leaving the browser.

    • FreemiumProprietary
    • Online
    Sugester's modules
    116 alternatives
  20. AccessToGo is the fastest mobile RDP remote desktop client for Microsoft operating systems. Its unique patent protected technology provides unparalleled usability and productivity by automatically resizing all Windows objects to optimal size.

    • Remote Desktop Tool
    • FreemiumProprietary
    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Blackberry
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Chrome
    Ericom AccessToGo screenshot 1
    44 alternatives
  21. HappyFox icon
     16 likes

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    HappyFox Ticket Support System
    132 alternatives