Spiceworks is a software suite for IT professionals to manage networks, troubleshoot issues, and handle IT tasks. It offers free online tools for network connectivity management, remote computer access, user activity monitoring, contract tracking, and inventory scanning.
- Network Monitor
- Free • Proprietary
- Windows
- Online
- Android
- Android Tablet
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
- Help Desk Platform
- Free • Open Source
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
+3Freshservice is an AI-powered IT help desk solution that transforms IT from a cost center to a value creator. It provides a unified platform with automation and collaboration tools to streamline operations and enhance business performance.
- Help Desk Platform
- Paid • Proprietary
- Online
- Android
- iPhone
- Android Tablet
- iPad
+6ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.
- IT Service Management Software
- Paid • Proprietary
- Online
- Software as a Service (SaaS)
SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...
- Help Desk Platform
- Paid • Proprietary
- Mac
- Windows
- Linux
- Online
- iPhone
- Google Chrome
- Safari
- iPad
Enterprise-ready monitoring solution that provides unparalleled flexibility for IT to address both immediate and unforeseen operational issues, including infrastructure and IT processes.
- Network Monitor
- Freemium • Open Source
- Windows
- Linux
- Self-Hosted
- FreeBSD
- OpenBSD
+4ServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management and built to supercharge your help desk. For 10 years and running, it has been delivering smiles to millions of IT folks and end users.
- Help Desk Platform
- Paid • Proprietary
- Windows
- Linux
- Online
- Android
- iPhone
- Blackberry
- Windows Phone
- iPad
- Self-Hosted
+16NinjaOne (formerly NinjaRMM) is the leading unified IT operations solution that simplifies the way IT teams work. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user...
- Network Monitor
- Paid • Proprietary
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
+2OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...
- Help Desk Platform
- Free • Open Source
- Self-Hosted
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
- Help Desk Platform
- Paid • Proprietary
- Windows
- Online
- Android
- Android Tablet
- iPad
+1EcholoN is a fully featured Help Desk Software designed to serve Enterprises, SMEs and StartUps. EcholoN provides end-to-end solutions designed for Web App and Android.
- Help Desk Platform
- Paid • Proprietary
- Software as a Service (SaaS)
+3If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.
- Help Desk Platform
- Freemium • Open Source
- Self-Hosted
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
- Help Desk Platform
- Paid • Proprietary
- Online
- Software as a Service (SaaS)
+1DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
- Help Desk Platform
- Freemium • Proprietary
- Online
- Software as a Service (SaaS)
+9Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.
- Help Desk Platform
- Paid • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- Chrome OS
- Self-Hosted
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