ObserveIT’s session recording system captures video of all on-screen activity while users work in Citrix XenApp published applications and on XenDesktop virtual desktops – with the most advanced video search technology available.
ObserveIT is the natural replacement for Citrix SmartAuditor. A Citrix Ready® -verified solution, ObserveIT picks up where Citrix SmartAuditor (available in Citrix XenApp® Platinum edition) left off and extends those features and more to Citrix XenDesktop® and Citrix XenServer®. Beyond simply acting like a virtual surveillance camera, the system also transcribes each user action into an easy-to-read summary so that it’s not necessary to watch the video to know what took place. Furthermore, detailed session data is immediately available for free-text keyword searching: users can search for names of applications run, windows opened, URLs accessed, text typed/edited/selected, checkboxes clicked and much more. Every resulting search hit is linked directly to the portion of the video where that action occurred.... More Info »
ObserveIT provides organizations with critical security and auditing benefits, including:
• Better end user experience/helpdesk – Immediately access video recordings, even live activity streams, of every user session to assist with helpdesk tasks.
• Easier compliance accountability – Monitor and audit local and remote user activity to satisfy PCI, HIPAA, SOX and ISO 27001 security requirements.
• Total remote vendor monitoring – Review and search remote vendor sessions to ensure that vendors are meeting their obligations and posing no risks to the organization.
• Improved IT security and early data breach detection – Custom real-time alerts and integration with SIEM/NMS systems provide early warning of both human error and malicious actions.