LanDesk Service Management Alternatives

LanDesk Service Management is described as 'LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience fewer service interruptions, accelerated service restoration, and a reduction in costly downtime or other' and is an website. There are more than 50 alternatives to LanDesk Service Management, not only websites but also apps for a variety of platforms, including iPhone, Android, Windows and Self-Hosted apps. The best LanDesk Service Management alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Helpy.io or iTop. Other great sites and apps similar to LanDesk Service Management are Freshservice, Alloy Navigator, OTRS and Trengo.

LanDesk Service Management alternatives are mainly Help Desk Apps but may also be Customer Support Tools or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of LanDesk Service Management.

LanDesk Service Management alternatives page was last updated

LanDesk Service Management

Paid • Proprietary

LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and...

More about LanDesk Service Management

Zendesk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
Android
iPhone
Android Tablet
iPad
234 Zendesk alternatives
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- - Zendesk is the most popular Web-based, Android, iPhone & iPad alternative to LanDesk Service Management.
- - Zendesk is the most popular commercial alternative to LanDesk Service Management.
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Zendesk Features
Knowledge base
Email integration
On Demand
Freshservice
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Online
Android
iPhone
Android Tablet
iPad
33 Freshservice alternatives
Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.
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Freshservice Features
Web interface
Helpdesk ticketing
Incident Management
Ticketing
IT Asset Management
Alloy Navigator
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Inventory Management Tool
Mac
Windows
Linux
Online
Android
Chrome OS
Self-Hosted
36 Alloy Navigator alternatives
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically...
- - Alloy Navigator is the most popular Windows, Mac, Linux & Self-Hosted alternative to LanDesk Service Management.
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Alloy Navigator Features
1. Task Time TrackingKeep a record of time spent on a task with Alloy Navigator.
Software Auditing
Service Level Management
License inventory
Self-Service Integration
Employee Self service
Helpdesk ticketing
IT Asset Management
Change Management
Configuration Management
License management
OTRS
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Inventory Management Tool
Windows
Linux
Online
57 OTRS alternatives
OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
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OTRS Features
Web-Based
Incident Management
CMDB and ProcessManagement
Helpdesk ticketing
Customer service
Ticketing
Service Level Management
First person view
Helpy.io
Is this is a good alternative?
Yes
No
Freemium • Open Source
Customer Support Tool
Help Desk App
Mac
Windows
Linux
Online
iPhone
iPad
Self-Hosted
Software as a Service (SaaS)
153 Helpy.io alternatives
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
- - Helpy.io is the most popular SaaS alternative to LanDesk Service Management.
- - Helpy.io is the most popular Open Source & free alternative to LanDesk Service Management.
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Helpy.io Features
1. Support for BootstrapHelpy.io supports the popular CSS framework Bootstrap.
Multiple languages
Live Support Chat
Knowledge base
Web-Based
Private Chat
Ticketing
iTop
Is this is a good alternative?
Yes
No
Free • Open Source
Help Desk App
Self-Hosted
48 iTop alternatives
iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best practices in mind but does not dictate any specific process, the application is flexible enough to adapt to your...
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iTop Features
Helpdesk ticketing
Knowledge base
Incident Management
Ticketing
Trengo
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Mac
Online
Android
iPhone
Software as a Service (SaaS)
180 Trengo alternatives
One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
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Trengo Features
1. Multiple Account supportTrengo support multiple accounts without the need to logout and login
2. VoiP CallsTrengo allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
Whatsapp integration
Twitter Integration
Voice Chat
Live Support Chat
Ticketing
Customer service
Live chat for websites
Telegram
Telegram Bot
Helpdesk ticketing
Engati
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Android
iPhone
Zapier
Google Calendar
Software as a Service (SaaS)
Salesforce.com
Google Drive - Sheets
204 Engati alternatives
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
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Engati Features
AI-Powered
Multiple languages
Bots
Chat Bot
Deskero
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
Customer Feedback Manager
Online
Android
iPhone
iPad
136 Deskero alternatives
With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest social media.
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Deskero Features
Customer service
Customizable
Ticketing
Vivantio
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Online
Self-Hosted
98 Vivantio alternatives
The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
Vivantio has no features, suggest some!
InvGate Service Desk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Workflow Automation Tool
Online
Software as a Service (SaaS)
100 InvGate Service Desk alternatives
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
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InvGate Service Desk Features
1. GamificationInvGate Service Desk makes use of game-design elements such as point scoring, competition, achievements, etc.
Knowledge base
Helpdesk ticketing
Configurable
Servicedesk
Ticketing
ServiceNow
Is this is a good alternative?
Yes
No
Paid • Proprietary
Online
Software as a Service (SaaS)
78 ServiceNow alternatives
ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.
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ServiceNow Features
IT Asset Management
Helpdesk ticketing