LanDesk Service Management is described as 'LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented'. There are more than 50 alternatives to LanDesk Service Management, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Self-Hosted solutions. The best alternative is InvGate Service Desk. It's not free, so if you're looking for a free alternative, you could try iTop or Helpy.io. Other great sites and apps similar to LanDesk Service Management are Zendesk (Paid), Freshservice (Paid), Trengo (Paid) and ServiceNow (Paid).
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart request management, workflow automation & unmatched user collaboration.
Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.
ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
The only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution.