Apps tagged with 'Help Desk' Page 9 of 14

All apps in Apps tagged with 'Help Desk' category. Use the filters below to narrow down your search. 
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  1. Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • US flagUnited States
    Help Desk Authority screenshot 1
    61 alternatives
  2. CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    CustomAnswers screenshot 1
    30 alternatives
  3. SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • US flagUnited States
    SmarterTrack Help Desk 7 screenshot 1
    111 alternatives
  4. Colabolo icon
     Like

    Colabolo is an efficient issue-tracker, project management and communication software for your team. It cuts down on email clutter and helps your team get tasks done quickly. It can also be used as a help desk tool.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    19 alternatives
  5. Netop is a worldwide leader in software solutions for desktop management and classroom management. Key products include Remote Control, School 6, Vision 7, and Live Guide. With a new business model and a broadly innovative product suite, Netop is now focused on three key market...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    26 alternatives
  6. Orcadesk icon
     Like

    Orcadesk is help desk software designed to improve customer support in company. Automated processes, powerful reporting, simplicity and many more is the reason why it is a favorite choice by many companies when it comes to customer support.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Orcadesk screenshot 1
    Orcadesk screenshot 1
    23 alternatives
  7. Cayzu icon
     1 like

    Cayzu is a cloud-based help desk software solution designed to manage customer service for small and medium sized businesses. Cayzu features include ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, and instant notifications; manage...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • Android Tablet
    • Windows Phone
    • iPad
    Cayzu screenshot 1
    33 alternatives
  8. HelpSumo icon
     Like

    HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    Helpsumo comes with Responsive design.
    iPhone and Android.
    php,html5
    +1
    HelpSumo screenshot 3
    99 alternatives
  9. Samanage icon
     Like

    Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Samanage screenshot 1
    61 alternatives
  10. Scopedesk icon
     Like

    Scopedesk is a role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Scopedesk screenshot 1
    Multiple workspaces
    Full-text search
    +1
    Integrated ticket actions
    18 alternatives
  11. KronoDesk icon
     Like

    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Help desk ticketing
    Customer support forums
    Integrated knowledge base
    107 alternatives
  12. Open-source, embeddable AI widget that answers visitor questions from your docs using RAG. Self-host or use managed, with WordPress and React support.

    Cost / License

    • Paid
    • Open Source (MIT)

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Wordpress
    • MA flagMorocco
    Clanker Support screenshot 1
    Clanker Support screenshot 1
    Clanker Support screenshot 2
    +5
    Clanker Support screenshot 3
    6 alternatives
  13. HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    HelpDeskSaaS screenshot 1
    HelpDeskSaaS screenshot 1
    HelpDeskSaaS screenshot 2
    +4
    HelpDeskSaaS screenshot 3
    56 alternatives
  14. IzzyHelp icon
     Like

    An easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • Wordpress
    Handy "facebook-like" helpdesk button
    58 alternatives
  15. TheQuickAssist is a no-code AI chatbot platform that turns your website into a conversational growth engine. Automate support and capture leads 24/7 in 80+ languages. With features like smart appointment scheduling and WhatsApp integration.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    thequickassist.co home page
    10 alternatives
  16. SupportPal icon
     1 like

    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    • GB flagUnited Kingdom
    Operator ticket view
    Operator ticket grid
    Frontend
    143 alternatives
  17. Selvo icon
     Like

    Selvo is human and AI customer service software for small SaaS teams where founders, engineers and support all answer customers. Help center, live chat, shared inbox and an AI agent in one product.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Every customer conversation in one inbox, with assignments, team inboxes and contact details.
    The AI agent answers from your help center, website and FAQs, and links the page it used.
    Handoffs arrive with a note: what the customer asked, what the AI tried and why.
    +2
    The chat widget sits inside your product. The AI answers first and your team takes over when it can't.
    51 alternatives
  18. Centralized platform for managing multichannel support, automation of ticket classification and replies, integrations with eCommerce, CRM, analytics, and collaboration.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Rule engine combining external variables & machine learning
    Ticket view
    Customer timeline, to see the history of the interaction with the customer
    171 alternatives
  19. Askspot icon
     Like

    AI chat and support agent for e-commerce stores that helps shoppers find products, answers product and order questions, and automates customer service across chat, email, and marketplaces.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • WooCommerce
    • OpenCart
    • PrestaShop
    • Shopify
    • Magento / Adobe Commerce
    • BigCommerce
    • Zendesk
    • Freshdesk
    • PL flagPoland
    • European Union flagEU
    Askspot screenshot 1
    Askspot screenshot 1
    Askspot screenshot 2
    +6
    Askspot screenshot 3
    4 alternatives
  20. Qisutu icon
     Like

    Qisutu is a free and open-source ticketing and service desk platform for professional support organizations. It includes customer and agent portals, queues, workflow automation, service and SLA management, reporting, a knowledge base and an integrated CMDB.

    Cost / License

    Application type

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Online
    Qisutu screenshot 1
    Qisutu screenshot 1
    Qisutu screenshot 2
    +1
    Qisutu screenshot 3
    6 alternatives
  21. Built for businesses & agencies. Local Phone Numbers $1 Per Month, and 1 Cent Per Minute. Provision phone numbers in United States, Canada, United Kingdom, Austria, Denmark, France, Ireland, and Poland.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    29 alternatives