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HEAT Software Alternatives

HEAT Software is described as 'Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market' and is a Help Desk app in the business & commerce category. There are more than 50 alternatives to HEAT Software, not only websites but also apps for a variety of platforms, including Android, iPhone, SaaS and Self-Hosted solutions. The best alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Freshdesk or DeskXpand. Other great sites and apps similar to HEAT Software are ProProfs Help Desk, InvGate Service Desk, Freshservice and Trengo.

HEAT Software alternatives are mainly Help Desk Apps but may also be Customer Support Tools or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of HEAT Software.
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Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint...

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  1. Zendesk icon

    Zendesk

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    234 alternatives to Zendesk 

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

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  2. Freshdesk icon

    Freshdesk

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps
    210 alternatives to Freshdesk 

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...

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  3. ProProfs Help Desk icon

    ProProfs Help Desk

    • Online
    170 alternatives to ProProfs Help Desk 

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

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  4. InvGate Service Desk icon

    InvGate Service Desk

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    101 alternatives to InvGate Service Desk 

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

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    1.  GamificationInvGate Service Desk makes use of game-design elements such as point scoring, competition, achievements, etc.
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    Screenshot
  5. Freshservice icon

    Freshservice

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    33 alternatives to Freshservice 

    Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.

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  6. DeskXpand icon

    DeskXpand

    • Online
    • Software as a Service (SaaS)
    210 alternatives to DeskXpand 

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

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  7. Trengo icon

    Trengo

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    183 alternatives to Trengo 

    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

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    1.  Multiple Account supportTrengo support multiple accounts without the need to logout and login
    2.  VoiP CallsTrengo allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
    Trengo team inbox
    Assigning and tagging
  8. Engati icon

    Engati

    • FreemiumProprietary
    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
    208 alternatives to Engati 

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

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  9. Project Open icon

    Project Open

    48 alternatives to Project Open 

    ]project-open[ is an open-source based Project-ERP for medium and small project oriented companies.

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  10. ServiceNow icon

    ServiceNow

    • Online
    • Software as a Service (SaaS)
    79 alternatives to ServiceNow 

    ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.

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