HEAT Software Alternatives

HEAT Software is described as 'Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to HEAT Software, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Self-Hosted apps. The best HEAT Software alternative is Freshdesk, which is free. Other great sites and apps similar to HEAT Software are Zendesk, Freshservice, ServiceNow and Deskero.

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Alternatives list

  1. eStreamDesk icon
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    Ticketed support and e-mail management

    If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
     
  2. Beingo icon
     1 like
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    Conversational Apps to Serve, Sell & Support your Customers.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Android SDK
    • JavaScript
    • Software as a Service (SaaS)
    • Custom iOS
    • Wordpress
     
  3. Copy a direct link to this comment to your clipboard

    Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
     
  4. iET ITSM icon
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    iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  5. Copy a direct link to this comment to your clipboard

    ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  6.  2 likes
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    If your business needs to log, track, manage, automate and escalate support issues, then please read on.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
     
  7. Copy a direct link to this comment to your clipboard

    SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Windows
     
  8. KronoDesk icon
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    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  9. 4me icon
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    4me is a premium service management application for large multinational organizations and their external service providers.

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  10. Copy a direct link to this comment to your clipboard

    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
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