Scopedesk Alternatives

    Scopedesk is described as 'role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources' and is an website in the Business & Commerce category. There are more than 10 alternatives to Scopedesk, not only websites but also apps for a variety of platforms, including Windows, Linux, Mac and Self-Hosted solutions. The best alternative is Freshdesk, which is free. Other great sites and apps similar to Scopedesk are ProProfs Help Desk (Paid), InvGate Service Desk (Paid), Crust Service Cloud (Free, Open Source) and VisionProject (Paid).

    This page was last updated Aug 15, 2020

    1. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
      show more
    2. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
      show more


      • Mac
      • Windows
      • Linux
      • Online
      • Android
      • iPhone
      • Android Tablet
      • iPad
      InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart request management, workflow automation & unmatched user collaboration.
      show more
    3. Crust Service Cloud is a free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.
      No screenshots yet
    4. Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.
      show more


    5. Tender Support organizes your customer care so you can focus on delivering the best service possible.
      No screenshots yet
      • Online
      • Self-Hosted
      The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
      show more
    6. Our online help desk is so much more than “just another ticketing system.”
    7. DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.
      • FreemiumProprietary
      • Mac
      • Windows
      • Linux
      • Online
      • iPhone
      • Google Chrome
      • Safari
      With Web Help Desk, you no longer have to worry about manual ticket generation and the hassle of individually routing each ticket.
    Showing 10 of 19 alternatives