Django Helpdesk AlternativesHelp Desk Platforms and other similar apps like Django Helpdesk

Django Helpdesk is described as 'Django-helpdesk - A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to Django Helpdesk for a variety of platforms, including Web-based, Android, iPhone, Windows and Self-Hosted apps. The best Django Helpdesk alternative is Freshdesk, which is free. Other great apps like Django Helpdesk are osTicket, Zendesk, Deskero and ProProfs Help Desk.

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Django Helpdesk alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Django Helpdesk.
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django-helpdesk - A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.

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Django Helpdesk alternatives page was last updated Mar 15, 2022
  1. Freshdesk icon
     122 likes

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    43 Freshdesk alternatives
    Freshdesk screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates
    Freshdesk icon

    Freshdesk VS Django Helpdesk

    Is Freshdesk a good alternative to Django Helpdesk?
     
    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to Django Helpdesk.

    • Freshdesk is the most popular free alternative to Django Helpdesk.

    • Freshdesk is Freemium and ProprietaryDjango Helpdesk is Free and Open Source
  2. osTicket icon
     70 likes

    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    106 osTicket alternatives
    Client Interface - Welcome Screen

    License model

    • FreeOpen Source

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron

    osTicket Features

    1.  Ad-free
    2.  Helpdesk Ticketing
    3.  Dockerized
    osTicket icon

    osTicket VS Django Helpdesk

    Is osTicket a good alternative to Django Helpdesk?
     
    • osTicket is the most popular Self-Hosted alternative to Django Helpdesk.

    • osTicket is the most popular Open Source alternative to Django Helpdesk.

    • osTicket is Free and Open SourceDjango Helpdesk is also Free and Open Source
  3. Zendesk icon
     66 likes

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    248 Zendesk alternatives
    Zendesk screenshot 1
    Zendesk screenshot 2
    +1
    Zendesk screenshot 3

    License model

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand
    Zendesk icon

    Zendesk VS Django Helpdesk

    Is Zendesk a good alternative to Django Helpdesk?
     
    • Zendesk is the most popular commercial alternative to Django Helpdesk.

    • Zendesk is Paid and ProprietaryDjango Helpdesk is Free and Open Source
  4. Deskero icon
     16 likes

    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    134 Deskero alternatives
    Deskero screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac

    Deskero Features

    1.  Customer service
    2.  Multi Channel
    3.  Embeddable
    Deskero icon

    Deskero VS Django Helpdesk

    Is Deskero a good alternative to Django Helpdesk?
     
  5. ProProfs Help Desk icon
     82 likes

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    172 ProProfs Help Desk alternatives
    ProProfs Help Desk screenshot 1

    License model

    Application type

    Platforms

    • Online

    ProProfs Help Desk Features

    1.  Shared inbox
    2.  Helpdesk Ticketing
    3.  Canned responses
    4.  In-built Bug tracking
    5.  Custom data fields
    6.  Reporting
    7.  Instant Replay
    8.  Knowledge Management
    9.  Knowledge Base structuring
    ProProfs Help Desk icon

    ProProfs Help Desk VS Django Helpdesk

    Is ProProfs Help Desk a good alternative to Django Helpdesk?
     
  6. OTRS icon
     14 likes

    OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.

    62 OTRS alternatives
    OTRS screenshot 1

    License model

    Platforms

    • Windows
    • Linux
    • Online

    OTRS Features

    1.  Web-Based
    2.  Incident Management
    3.  CMDB and ProcessManagement
    4.  Helpdesk Ticketing
    5.  Customer service
    6.  Service Level Management
    7.  First person view
    OTRS icon

    OTRS VS Django Helpdesk

    Is OTRS a good alternative to Django Helpdesk?
     
  7. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    208 DeskXpand alternatives
    Helpdesk Management Software

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Properties

    1.  Lightweight

    Features

    1.  Desktop Sharing
    2.  No Coding Required
    3.  Real time collaboration
    4.  Auto Responder
    5.  Extensible by Plugins/Extensions
    6.  Ad-free
    7.  Helpdesk Ticketing
    DeskXpand icon

    DeskXpand VS Django Helpdesk

    Is DeskXpand a good alternative to Django Helpdesk?
     
    • DeskXpand is the most popular SaaS alternative to Django Helpdesk.

    • DeskXpand is Freemium and ProprietaryDjango Helpdesk is Free and Open Source
    • DeskXpand is LightweightDjango Helpdesk is not according to our users
  8. Helpy.io icon
     10 likes

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    154 Helpy.io alternatives
    Helpy.io screenshot 1

    License model

    • FreemiumOpen Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)

    Helpy.io Features

    1.  Support for Bootstrap
    2.  Multiple languages
    3.  Live Support Chat
    4.  Knowledge base
    5.  Web-Based
    6.  Private Chat
    7.  Helpdesk Ticketing
    Helpy.io icon

    Helpy.io VS Django Helpdesk

    Is Helpy.io a good alternative to Django Helpdesk?
     
  9. Engati icon
     2 likes

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    201 Engati alternatives
    Engati screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets

    Engati Features

    1.  AI-Powered
    2.  Multiple languages
    3.  Bots
    4.  Chat Bot
    Engati icon

    Engati VS Django Helpdesk

    Is Engati a good alternative to Django Helpdesk?
     
  10. Trengo icon
     3 likes

    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    178 Trengo alternatives
    Trengo team inbox

    License model

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)

    Trengo Features

    1.  Multiple Account support
    2.  VoiP Calls
    3. WhatsApp icon  Whatsapp integration
    4. X icon  X Integration
    5.  Voice Chat
    6.  Live Support Chat
    7.  Customer service
    8.  Live chat for websites
    Trengo icon

    Trengo VS Django Helpdesk

    Is Trengo a good alternative to Django Helpdesk?
     
  11. Inforobo icon
     2 likes

    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    151 Inforobo alternatives

    License model

    Application type

    Platforms

    • Online

    Inforobo Features

    1.  Text to Speech
    2.  Chat Bot
    3.  Bots
    4.  Live chat for websites
    5.  Customer service
    6.  Knowledge base
    Inforobo icon

    Inforobo VS Django Helpdesk

    Is Inforobo a good alternative to Django Helpdesk?
     
  12. AzureDesk icon
     1 like

    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    169 AzureDesk alternatives
    AzureDesk screenshot 1

    License model

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted

    AzureDesk Features

    1.  Customer service
    AzureDesk icon

    AzureDesk VS Django Helpdesk

    Is AzureDesk a good alternative to Django Helpdesk?
     
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