Crowdsourced software recommendations

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HelpDeskSaaS

HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you... Created by Escon Information Consulting

Commercial
Web

HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost collaborative package intended to use in B2B or B2C business environment. HelpDeskSaaS is intended to use in every company where customer support and service is a business critical mission. HelpDeskSaaS features and best suitable for companies with multiple customers and their end users, where different profiles of support staff and service representatives are used: Internal and external, Help Desks, Call and Contact centers, Web enabled service business.... More Info »

Links to official HelpDeskSaaS sites

Official Website Twitter

Feature

Knowledge base Add a feature

Category

Business & Commerce

Tags

web-based software-as-a-service helpdesk on-demand hosted knowledge-base online-help-desk

HelpDeskSaaS was added by hdadmin in Nov 2010 and the latest update was made in Nov 2014. The list of alternatives was updated Oct 2017 There is a history of all activites on HelpDeskSaaS in our Activity Log. It's possible to update the information on HelpDeskSaaS or report it as discontinued, duplicated or spam.

MORE APP INFO Official website

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Alternatives to HelpDeskSaaS for all platforms with any license

Freshdesk

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Zendesk

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InvGate Service Desk

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GoToAssist

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Helprace

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