Crowdsourced software recommendations

0 Like

HelpDeskSaaS

HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you... Created by Escon Information Consulting

Commercial
Web

HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost collaborative package intended to use in B2B or B2C business environment. HelpDeskSaaS is intended to use in every company where customer support and service is a business critical mission. HelpDeskSaaS features and best suitable for companies with multiple customers and their end users, where different profiles of support staff and service representatives are used: Internal and external, Help Desks, Call and Contact centers, Web enabled service business.... More Info »

Links to official HelpDeskSaaS sites

Official Website Twitter

Feature

Knowledge base Add a feature

Category

Business & Commerce

Tags

web-based software-as-a-service helpdesk on-demand hosted knowledge-base online-help-desk

HelpDeskSaaS was added by hdadmin in Nov 2010 and the latest update was made in Nov 2014. The list of alternatives was updated Oct 2017 There is a history of all activites on HelpDeskSaaS in our Activity Log. It's possible to update the information on HelpDeskSaaS or report it as discontinued, duplicated or spam.

MORE APP INFO Official website

Reviews 0

Alternatives to HelpDeskSaaS for all platforms with any license

Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Freemium $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad Google Apps
Ad-free Team Collaboration Add a feature

88 Like
Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Commercial Web Android iPhone Blackberry iPad
Knowledge base Add a feature

53 Like
InvGate Service Desk

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...

Commercial Mac Windows Linux Web Android ... iPhone Android Tablet iPad
Configurability Customizable reporting Add a feature

55 Like
GoToAssist

Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues. Handle more support...

Commercial Windows Web Android iPhone Android Tablet ... iPad
Remote desktop Remote support Add a feature

13 Like
Desk.com

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in...

Commercial Web
No features added Add a feature

21 Like
Kayako

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter...

Commercial $ $ $ Mac Windows Linux Web Android ... iPhone Blackberry Android Tablet Windows Phone iPad
Customer Chat CRM Knowledge base Add a feature

18 Like
VisionProject

Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for...

Free Personal Web
Email tracking Kanban boards Team Collaboration Add a feature

18 Like
Helpy.io

A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

Freemium $ $ $ Open Source Mac Windows Linux Web iPhone ... iPad Self-Hosted
Support for Bootstrap Knowledge base Multiple languages Add a feature

9 Like
DeskPRO

DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.

Commercial Web Self-Hosted
CRM Knowledge base Add a feature

17 Like
TeamSupport.com

Our online help desk is so much more than “just another ticketing system.” Most support software only supports one-to-one communications with your customers and you...

Commercial Web
Real time collaboration Add a feature

27 Like
Enchant

Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and...

Commercial Web
CRM Add a feature

17 Like
Vivantio

The most flexible, reliable, trusted IT service management software on the market.

Commercial Web Self-Hosted
No features added Add a feature

9 Like
Deskero

With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way...

Commercial Web Android iPhone iPad
CRM Customizable Add a feature

15 Like
Web Help Desk

Simplicity and automation to streamline help desk ticketing and incident management.

Freemium $ $ $ Mac Windows Linux Web iPhone ... Chrome Safari
IT Asset Management Knowledge base Add a feature

19 Like
Helprace

Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community.

Commercial Mac OS X Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad
CRM Multiple languages Portable Wordpress integration ... Workflow Automation Add a feature

10 Like

HelpDeskSaaS Comments

Echo echo ... Feels empty in here

Maybe you want to be the first to submit a comment about HelpDeskSaaS? Just click the button up to your right!