Samanage AlternativesHelp Desk Platforms and other similar apps like Samanage

Samanage is described as 'True cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Samanage, not only websites but also apps for a variety of platforms, including Windows, SaaS, Android and iPhone apps. The best Samanage alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Helpy.io or iTop. Other great sites and apps similar to Samanage are Freshservice, JitBit Helpdesk, OTRS and Alloy Navigator.

Samanage alternatives are mainly Help Desk Platforms but may also be Inventory Management Tools or Remote Desktop Tools. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Samanage.

Samanage

Paid • Proprietary
Help Desk Platform

Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk...

More about Samanage

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Zendesk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
Online
Android
iPhone
Android Tablet
iPad
235 Zendesk alternatives
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- - Zendesk is the most popular Web-based, Android, iPhone & iPad alternative to Samanage.
- - Zendesk is the most popular commercial alternative to Samanage.
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Zendesk Features
Knowledge base
Email integration
On Demand
Freshservice
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
Online
Android
iPhone
Android Tablet
iPad
33 Freshservice alternatives
Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.
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Freshservice Features
Web interface
Helpdesk Ticketing
Incident Management
Ticketing
IT Asset Management
JitBit Helpdesk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
Windows
Online
Android
Android Tablet
iPad
109 JitBit Helpdesk alternatives
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
- - JitBit Helpdesk is the most popular Windows alternative to Samanage.
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JitBit Helpdesk Features
Text chat
IT Asset Management
Helpdesk Ticketing
Knowledge base
Ticketing
OTRS
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
Windows
Linux
Online
57 OTRS alternatives
OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
- - OTRS is the most popular Linux alternative to Samanage.
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OTRS Features
Web-Based
Incident Management
CMDB and ProcessManagement
Helpdesk Ticketing
Customer service
Ticketing
Service Level Management
First person view
Alloy Navigator
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
Inventory Management Tool
Mac
Windows
Linux
Online
Android
Chrome OS
Self-Hosted
36 Alloy Navigator alternatives
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically...
- - Alloy Navigator is the most popular Mac & Self-Hosted alternative to Samanage.
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Alloy Navigator Features
1. Task Time TrackingKeep a record of time spent on a task with Alloy Navigator.
Software Auditing
Service Level Management
License inventory
Self-Service Integration
Employee Self service
Helpdesk Ticketing
IT Asset Management
Change Management
Configuration Management
License management
Helpy.io
Is this is a good alternative?
Yes
No
Freemium • Open Source
Help Desk Platform
Mac
Windows
Linux
Online
iPhone
iPad
Self-Hosted
Software as a Service (SaaS)
153 Helpy.io alternatives
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
- - Helpy.io is the most popular SaaS alternative to Samanage.
- - Helpy.io is the most popular Open Source & free alternative to Samanage.
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Helpy.io Features
1. Support for BootstrapHelpy.io supports the popular CSS framework Bootstrap.
Multiple languages
Live Support Chat
Knowledge base
Web-Based
Private Chat
Ticketing
iTop
Is this is a good alternative?
Yes
No
Free • Open Source
Help Desk Platform
Self-Hosted
48 iTop alternatives
iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best practices in mind but does not dictate any specific process, the application is flexible enough to adapt to your...
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iTop Features
Helpdesk Ticketing
Knowledge base
Incident Management
Ticketing
Engati
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Android
iPhone
Zapier
Google Calendar
Software as a Service (SaaS)
Salesforce.com
Google Drive - Sheets
204 Engati alternatives
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
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Engati Features
AI-Powered
Multiple languages
Bots
Chat Bot
Trengo
Is this is a good alternative?
Yes
No
Paid • Proprietary
Mac
Online
Android
iPhone
Software as a Service (SaaS)
180 Trengo alternatives
One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
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Trengo Features
1. Multiple Account supportTrengo support multiple accounts without the need to logout and login
2. VoiP CallsTrengo allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
Whatsapp integration
Twitter Integration
Voice Chat
Live Support Chat
Ticketing
Customer service
Live chat for websites
Telegram
Telegram Bot
Helpdesk Ticketing
Vivantio
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
Online
Self-Hosted
98 Vivantio alternatives
The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
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InvGate Service Desk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
Online
Software as a Service (SaaS)
99 InvGate Service Desk alternatives
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
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InvGate Service Desk Features
1. GamificationInvGate Service Desk makes use of game-design elements such as point scoring, competition, achievements, etc.
Knowledge base
Helpdesk Ticketing
Configurable
Servicedesk
Ticketing
ServiceNow
Is this is a good alternative?
Yes
No
Paid • Proprietary
Online
Software as a Service (SaaS)
78 ServiceNow alternatives
ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.
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ServiceNow Features
IT Asset Management
Helpdesk Ticketing