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Samanage Alternatives

Samanage is described as 'true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly' and is a Help Desk app in the business & commerce category. There are more than 50 alternatives to Samanage, not only websites but also apps for a variety of platforms, including Windows, Linux, Android and iPhone. The best alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Engati or Helpy.io. Other great sites and apps similar to Samanage are InvGate Service Desk, Freshservice, JitBit Helpdesk and Trengo.

Samanage alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Remote Desktop Tools. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Samanage.
This page was last updated Oct 25, 2021
  • Online

Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk...

Learn more about Samanage

  1. Zendesk

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

  2. InvGate Service Desk

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.



  3. Freshservice

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.

  4. JitBit Helpdesk

    • Windows
    • Online
    • Android
    • Android Tablet
    • iPad

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

  5. One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.



  6. Engati

    • FreemiumProprietary
    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

  7. Assets is a suite of intelligent solutions to manage your hardware and software assets, through discovery, remote desktop, software metering, deployment & license management, and financials.

  8. ServiceNow

    • Online
    • Software as a Service (SaaS)

    ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.

  9. Helpy.io

    • FreemiumOpen Source
    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

  10. iTop

    • FreeOpen Source
    • Self-Hosted

    iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment.

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