Samanage is described as 'True cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Samanage, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and SaaS apps. The best Samanage alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try iTop by Combodo or Helpy.io. Other great sites and apps similar to Samanage are InvGate Service Desk, Freshservice, ServiceNow and Solarwinds Web Help Desk.
IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.
Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.
Ticketed support and e-mail management
If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.
Stop struggling in managing your IT environment. Centralize and manage your assets and tickets into a single easy-to-use software.
Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.
Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
Ermeo is a web and mobile solution designed to digitize all types of operations and documents. Eliminate the use of paper as well as low value-added tasks that slow down and complicate the daily life of field operators.
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