ChangeGear is described as '’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services' and is an website in the Business & Commerce category. There are more than 50 alternatives to ChangeGear, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Self-Hosted solutions. The best alternative is InvGate Service Desk. It's not free, so if you're looking for a free alternative, you could try iTop or Helpy.io. Other great sites and apps similar to ChangeGear are Zendesk (Paid), Freshservice (Paid), Trengo (Paid) and ServiceNow (Paid).
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart request management, workflow automation & unmatched user collaboration.
Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.
ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
The only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution.