ChangeGear is described as '’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to ChangeGear, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Self-Hosted apps. The best ChangeGear alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try iTop by Combodo or Helpy.io. Other great sites and apps similar to ChangeGear are Freshservice, ServiceNow, Deskero and Solarwinds Web Help Desk.
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