Deskhero is an AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data.
Sweden
EU
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Simple It Helpdesk AlternativesHelp Desk Platforms & Inventory Management Tools like Simple It Helpdesk
Simple It Helpdesk is described as 'Simple IT Helpdesk is a software intended for companies and IT fleet managers, including a ticketing and an inventoring system' and is a Help Desk platform in the business & commerce category. There are seven alternatives to Simple It Helpdesk for a variety of platforms, including Self-Hosted, Windows, Linux, Web-based and Android apps. The best Simple It Helpdesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or Spiceworks. Other great apps like Simple It Helpdesk are GLPI, ManageEngine ServiceDesk Plus, OUAPI and Trellis Desk.
Alternatives list
131 FreeScout alternativesFree open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
Cost / License
- Freemium
- Open Source (AGPL-3.0)
Application types
Platforms
- Mac
- Linux
- Android
- iPhone
- Android Tablet
- iPad
- MySQL Community Edition
- Self-Hosted
- MariaDB
- Laravel
- PHP
- Cloudron
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133 Spiceworks alternativesFree IT help desk software delivers network mapping, user ticket tracking, PC inventory management, contract and asset scanning, remote process control, automated cloud-based reporting, project management, and task prioritization for small and medium businesses.
58 GLPI alternativesGLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
Cost / License
- Paid
- Open Source (GPL-3.0)
Application types
Platforms
- Self-Hosted
- Software as a Service (SaaS)
- Cloudron
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ServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management and built to supercharge your help desk. For 10 years and running, it has been delivering smiles to millions of IT folks and end users.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Linux
- Online
- Android
- iPhone
- Blackberry
- Windows Phone
- iPad
- Self-Hosted
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Cost / License
- Free
- Proprietary
Application type
Alerts
- Discontinued
Platforms
- Mac
- Windows
- Linux
- Self-Hosted
Trellis Desk is a powerful and robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team. Trellis Desk sports a range of advanced features that enable your business to...
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Deskhero works on top of your inbox turns emails into tickets drafts replies and pulls live Shopify order data.