Help Desk Authority is described as 'is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets' and is an app in the Business & Commerce category. There are more than 50 alternatives to Help Desk Authority for a variety of platforms, including Online / Web-based, Windows, iPhone, Self-Hosted solutions and Android. The best alternative is Freshdesk, which is free. Other great apps like Help Desk Authority are ProProfs Help Desk (Paid), EspoCRM (Freemium, Open Source), InvGate Service Desk (Paid) and Zendesk (Paid).
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart request management, workflow automation & unmatched user collaboration.
SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software developers. It is a robust and credible alternative to Salesforce, Microsoft and the major CRM vendors.
Sugar is a complete CRM solution that automates your core sales, customer service and marketing processes, with a focus on the individual. Main capabilities: - sales force automation - marketing automation - customer support - reporting capabilities
Millennium Business Suite Anywhere (BSA) is web based ERP/CRM solution with integrated BPM. Millennium BSA automates resources' planning (MRPII), distribution, inventory, payroll, HR, purchase, sales. Millennium BSA is distributed under GPL V2.