Alternatives to Help Desk Authority for all platforms with any license

Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Freemium $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad Google Apps
Ad-free Automatic customer engagement Customer Feedback Customer service ... Customer support Software as a Service Team Collaboration Add a feature

114 Like
EspoCRM

EspoCRM is an Open Source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the...

Freemium $ $ $ Open Source Mac Windows Linux Self-Hosted JavaScript ... Software as a Service (SaaS) PHP Cloudron
Social feed Configurable CRM Customer support ... Drag n drop Dropbox integration Google Drive integration Inventory management Marketing automation Multiple languages No coding required Web-Based Web Forms Workflow Management Add a feature

36 Like
Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Commercial Web Android iPhone Blackberry iPad
Customer support Forums Knowledge base Software as a Service Add a feature

59 Like
Vtiger CRM

Vtiger CRM is award-winning software used by small and medium sized businesses to grow sales, improve marketing ROI, and deliver great customer service. .

Freemium $ $ $ Open Source Mac Windows Linux Android iPhone ... Android Tablet iPad Self-Hosted
REST API API Integration CRM Customer support ... Inventory management Marketing automation Real time collaboration Task Management Add a feature

30 Like
InvGate Service Desk

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...

Commercial Mac Windows Linux Web Android ... iPhone Android Tablet iPad
Configurable Add a feature

67 Like
SugarCRM

Sugar is a complete CRM solution that automates your core sales, customer service and marketing processes, with a focus on the individual. Main capabilities: - sales...

Commercial $ $ $ Mac Windows Linux Web Android ... iPhone
Contacts CRM Customer support Email marketing automation ... Marketing automation Add a feature

42 Like
SuiteCRM

SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software developers. It is a robust and...

Free Open Source Windows Linux Web Self-Hosted Software as a Service (SaaS)
CRM Add a feature

22 Like
ProProfs Help Desk

ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them.

Commercial $ $ $ Web
Shared inbox In-built Bug tracking Helpdesk ticketing Custom data fields ... Customer support Integration Canned responses Reporting Add a feature

53 Like
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Zero BS CRM for WordPress

Zero BS CRM is a customer relationship manager built on WordPress. It lets you manage clients, invoices, customers, quotes, companies and ecommerce transactions (hooked...

Free Self-Hosted PayPal Wordpress WooCommerce
Integration with CRMs CRM Paypal integration Sales Management ... WooCommerce Add a feature

71 Like
Trengo

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Commercial $ $ $ Web Android iPhone Software as a Service (SaaS)
Whatsapp integration Customer service Customer support Helpdesk ticketing ... Live Chat Multiple Account support Telegram Telegram Bot Twitter integration Voice Call Voice chat Add a feature

2 Like