Help Desk Authority AlternativesHelp Desk Platforms and other similar apps like Help Desk Authority
Apps similar to Help Desk Authority include Deskhero. It's paid, but osTicket and Krayin - Laravel CRM are free. Other options are FreeScout, Help Scout, Freshdesk and Zendesk. There's no shortage of Help Desk Platforms like Help Desk Authority, with more than 50 alternatives for the web, Windows, self-hosting, Linux and iPhone.
Alternatives list
160 FreeScout alternativesFree open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
+2
144 osTicket alternativesLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
United States
+3
Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
- United States
+2
142 Freshdesk alternativesOffers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.
Cost / License
- Freemium
- Proprietary
Application typeApplication types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
- United States
+8
320 Zendesk alternativesWeb-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- United States
EspoCRM is an Open Source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the type. People, companies, projects or opportunities. Written in PHP and JavaScript.
Ukraine
+5
201 Krayin - Laravel CRM alternativesKrayin is a Free & Opensource Laravel CRM solution for SMEs and Enterprises for complete customer lifecycle management. It automates your organization’s Sales and Marketing Operations, as a result, exponential growth in sales.
India
+7
Modular CRM designed for contact and lead management, with customizable sales dashboards, invoicing, email campaigns, WooCommerce integration, PayPal and Stripe payment support, automation features, GDPR compliance, mobile access, and multi-user roles.
Cost / License
- Freemium
- Proprietary
Application typeApplication types
Platforms
- Online
- Software as a Service (SaaS)
- Wordpress
- United States
+5
Open source CRM based on Django for startups and enterprises. It's completely customizable and cloud hosting ready.
Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Android
- iPhone
- iPad
- Android Tablet
- Mac
United Kingdom
+2
SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- iPhone
- Google Chrome
- Safari
- iPad
- United States
Sweden
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