Help Desk Authority Alternatives

Help Desk Authority is described as 'Is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Help Desk Authority for a variety of platforms, including Web-based, Windows, Self-Hosted, Linux and iPhone apps. The best Help Desk Authority alternative is Freshdesk, which is free. Other great apps like Help Desk Authority are Zendesk, EspoCRM , Krayin - Laravel CRM and Jetpack CRM.

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Alternatives list

  1. Directly icon
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    Launch and train virtual agents that double your automation rate with AI expertise.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Online
     
  2. SupportPal icon
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    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

    140 SupportPal alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
     
  3. Copy a direct link to this comment to your clipboard

    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
     
  4. MomentCRM icon
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    MomentCRM is a platform for support, sales, marketing, and product development. It features live chat, email, video calls, CRM, and session playback.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
     
  5. Copy a direct link to this comment to your clipboard

    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  6. Damnlist icon
     1 like
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    Damnlist is a simple client list that will help you to manage your customers. Designed to fit all you need on single card, no distractions, no tabs, just data. It's damn quick to read and very useful. Get rid of your CRM, get rid of your Excel.

    112 Damnlist alternatives

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
     
  7. HelpSpace icon
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    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  8. In4Suite icon
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    In4Suite® gives you complete visibility of your real estate, construction or infrastructure business information and helps streamline processes, improve efficiencies, manage complexities and increase revenue.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • iPhone
    • iPad
    • Software as a Service (SaaS)
     
  9. Bornevia icon
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    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
     
  10. Zephyr CRM icon
     1 like
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    Zephyr CRM is a software that allows you to easily manage your business. Keep track of your clients, leads, employees, revenue and expenses. Everything you need in one easy-to-use software.

    177 Zephyr CRM alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  11. Copy a direct link to this comment to your clipboard

    Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  12. Canias ERP icon
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    With Canias ERP you can increase the efficiency of your company by making all your processes transparent and controllable with the software that is suitable for large or SMEs enterprise at every scale.

    Cost / License

    • Pay once
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
     
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