Help Desk Authority Alternatives

Help Desk Authority is described as 'Is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Help Desk Authority for a variety of platforms, including Web-based, Windows, Self-Hosted, Linux and iPhone apps. The best Help Desk Authority alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or osTicket. Other great apps like Help Desk Authority are Help Scout, Freshdesk, Zendesk and EspoCRM .

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Alternatives list

  1. KronoDesk icon
     Like

    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  2. TeleMagic icon
     Like

    TeleMagic is your complete office solution for contact management and contact relations. From a simple contact database to complete Internet based CRM solutions, TeleMagic right for your business. And because it's so easy to use, professionals have more time to do what they...

    Cost / License

    • Paid
    • Proprietary

    Application types

    Alerts

    • Discontinued

    Platforms

    • Windows
     
  3. Workice CRM is a web based invoicing and projects tool for freelancers and small businesses. Create and send invoices and estimates, track time and expenses and accept online payments.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Self-Hosted
     
  4. ReadyDesk icon
     Like

    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
     
  5. Directly icon
     Like

    Launch and train virtual agents that double your automation rate with AI expertise.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  6. SupportPal icon
     1 like

    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
     
  7. For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
     
  8. MomentCRM icon
     Like

    MomentCRM is a platform for support, sales, marketing, and product development. It features live chat, email, video calls, CRM, and session playback.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
     
  9. Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  10. Damnlist icon
     1 like

    Damnlist is a simple client list that will help you to manage your customers. Designed to fit all you need on single card, no distractions, no tabs, just data. It's damn quick to read and very useful. Get rid of your CRM, get rid of your Excel.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
     
  11. HelpSpace icon
     Like

    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  12. In4Suite icon
     Like

    In4Suite® gives you complete visibility of your real estate, construction or infrastructure business information and helps streamline processes, improve efficiencies, manage complexities and increase revenue.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • iPhone
    • iPad
    • Software as a Service (SaaS)
     
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