Help Desk Authority Alternatives

Apps similar to Help Desk Authority include Deskhero. It's paid, but osTicket and Krayin - Laravel CRM are free. Other options are FreeScout, Help Scout, Freshdesk and Zendesk. There's no shortage of Help Desk Platforms like Help Desk Authority, with more than 50 alternatives for the web, Windows, self-hosting, Linux and iPhone.

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Alternatives
Help Desk Authority alternatives page was last updated

Alternatives list

  1. KronoDesk icon
     Like

    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  2. TeleMagic icon
     Like

    TeleMagic is your complete office solution for contact management and contact relations. From a simple contact database to complete Internet based CRM solutions, TeleMagic right for your business. And because it's so easy to use, professionals have more time to do what they...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Alerts

    • Discontinued

    Platforms

    • Windows
    Good alternative?
     
  3. Workice CRM is a web based invoicing and projects tool for freelancers and small businesses. Create and send invoices and estimates, track time and expenses and accept online payments.

    166 Workice CRM alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    Good alternative?
     
  4. ReadyDesk icon
     Like

    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
    Good alternative?
     
  5. Directly icon
     Like

    Launch and train virtual agents that double your automation rate with AI expertise.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  6. SupportPal icon
     1 like

    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
  7. MomentCRM icon
     Like

    MomentCRM is a platform for support, sales, marketing, and product development. It features live chat, email, video calls, CRM, and session playback.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
  8. Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  9. Damnlist icon
     1 like

    Damnlist is a simple client list that will help you to manage your customers. Designed to fit all you need on single card, no distractions, no tabs, just data. It's damn quick to read and very useful. Get rid of your CRM, get rid of your Excel.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  10. HelpSpace icon
     Like

    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  11. In4Suite icon
     Like

    In4Suite® gives you complete visibility of your real estate, construction or infrastructure business information and helps streamline processes, improve efficiencies, manage complexities and increase revenue.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Good alternative?
     
  12. Bornevia icon
     Like

    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    Good alternative?
     
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