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    Track-It! Help Desk Software Alternatives

    Track-It! Help Desk Software is described as 'For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk' and is a Help Desk in the Business & Commerce category. There are more than 100 alternatives to Track-It! Help Desk Software for a variety of platforms, including Online / Web-based, Windows, Android, iPhone and Linux. The best alternative is HubSpot, which is free. Other great apps like Track-It! Help Desk Software are osTicket (Free, Open Source), Freshdesk (Freemium), ProProfs Help Desk (Paid) and ProProfs Knowledge Base (Freemium).

    This page was last updated Mar 20, 2022
    • Windows
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    • iPad
    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching...
    Learn more about Track-It! Help Desk Software

    1. HubSpot is the world’s leading inbound marketing and sales platform with 15,000 customers in more than 90 countries.
      • FreeOpen Source
      • Windows
      • Linux
      • Online
      • MySQL Community Edition
      • Self-Hosted
      • PHP
      • Cloudron
      osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.


    2. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
    3. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
    4. ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets.


    5. Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
    6. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
    7. Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.
      • Mac
      • Windows
      • Linux
      • Online
      • Android
      • iPhone
      • Android Tablet
      • iPad
      • Software as a Service (SaaS)
      Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.
    8. Live chat software for small businesses and startups. All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
    Showing 10 of 215 alternatives