Track-It! Help Desk Software Alternatives

Track-It! Help Desk Software is described as 'For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Track-It! Help Desk Software for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Track-It! Help Desk Software alternative is FreeScout, which is both free and Open Source. Other great apps like Track-It! Help Desk Software are HubSpot, Freshdesk, i-net HelpDesk and osTicket.

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Track-It! Help Desk Software alternatives page was last updated

Alternatives list

  1. Acquire icon
     1 like
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    Acquire.io is a one-stop customer support solutions for businesses. It's highly advanced and innovative tools encourage customer engagement and success across the board.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  2. LabiDesk icon
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    LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  3. ContextSmith icon
     1 like
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    ContextSmith turns emails into customer insights, empowering customer success and services teams to upsell more, reduce risks, and scale faster with less manpower.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Salesforce.com
    • Gmail
    • Zendesk
     
  4. Copy a direct link to this comment to your clipboard

    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  5. Sygma icon
     2 likes
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    Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  6. Copy a direct link to this comment to your clipboard

    AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  7. EasyVista icon
     1 like
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    EasyVista - comprehensive, modular and integrated

    • IT Service Management
    • IT Asset Management
    • IT Financial Management
    • IT Project Management.

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Platforms

    • Online
     
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