Track-It! Help Desk Software Alternatives

Track-It! Help Desk Software is described as 'For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Track-It! Help Desk Software for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Track-It! Help Desk Software alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or Freshdesk. Other great apps like Track-It! Help Desk Software are HubSpot, osTicket, i-net HelpDesk and Zendesk.

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Alternatives list

  1. Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  2. Sirportly icon
     7 likes

    Sirportly is a feature-rich customer service / help desk application available as an online cloud service or downloadable web application. Features include email integration, knowledge bases, SLAs, flexible reporting, and a powerful API.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Linux
    • Online
     
  3. Logicalware icon
     6 likes

    Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
     
  4. GetFeedback icon
     6 likes

    Let your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our screenshot functionality allows your users to simply select the part of your website they want to give feedback on.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  5. Usedesk icon
     Like

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    345 Usedesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
     
  6. DiamanteDesk icon
     3 likes

    DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

    70 DiamanteDesk alternatives

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
     
  7. Web-based help desk and service management solution providing automated email ticketing, Incident, Problem, Change and Asset Management functionality, plus a lot more!.

    51 Richmond ServiceDesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Self-Hosted
    • Internet Explorer
    • Google Chrome
    • Microsoft SQL Server
    • Safari
    • Firefox
     
  8. Big Boss icon
     1 like

    Business software for everyone. Projects - Tasks - Meetings - Budget - Collaboration

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Android Tablet
    • Windows Phone
    • iPad
    • Self-Hosted
     
  9. Eloquant icon
     1 like

    ELOQUANT provide a comprehensive software solution that can manage interactions and feedback while integrating in one tool your professional services for front office and customer satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  10. AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.

    57 AJ Help Desk SAAS alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Linux
    • Online
     
  11. Bizpopuli icon
     2 likes

    Your online customer feedback software. Fast, easy and without worries or small print.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  12. Trakdesk icon
     25 likes

    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

    146 Trakdesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    • Kindle Fire
     
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