Track-It! Help Desk Software Alternatives

Apps similar to Track-It! Help Desk Software include Deskhero. It's paid, but osTicket is free. Other options are FreeScout, HubSpot, Freshdesk and i-net HelpDesk. Help Desk Platforms like Track-It! Help Desk Software are a crowded field, with more than 100 alternatives for the web, Windows, Android, iPhone and Linux.

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Alternatives
Track-It! Help Desk Software alternatives page was last updated

Alternatives list

  1. GetSmily icon
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    GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  2. Helpman icon
     Like

    Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  3. HelpSpace icon
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    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    199 HelpSpace alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  4. HelpSumo icon
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    HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    Good alternative?
     
  5. Requestbox icon
     1 like

    Requestbox is a workflow/request management platform. Requestbox allows users to create web based solutions without any programming knowledge. A complete solution can be designed and built within Requestbox.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  6. ReadyDesk icon
     Like

    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    130 ReadyDesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
    Good alternative?
     
  7. iPerceptions icon
     1 like

    Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.

    130 iPerceptions alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  8. All-in-one computer repair ticketing system.

    77 RepairShopr alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    Good alternative?
     
  9. SharedBox icon
     Like

    Your conversations already happen in Slack, why not your shared inbox? Collaborate on emails, comment, add notes and reply directly from Slack.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Slack
    Good alternative?
     
  10. Kapdesk icon
     Like

    Kapdesk is a SaaS based customer support app, which is flexible and customizable software. It supports Ticketing System via email support, Live chat support, phone support and social media customer support.

    22 Kapdesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Android Tablet
    Good alternative?
     
  11. Blinger.io is an omni-channel software platform which allows companies to connect to their customers through popular messengers, e-mail and live chat with a single API, interface or integration with helpdesks.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Chrome OS
    Good alternative?
     
  12. Digibell is a smart bell requiring no installation or hardware other than a smartphone & a QR code. Ideal on home and shop doors, restaurants tables, vehicles, luggage and other items. Get notified wherever you are. Never miss a visitor again.

    56 Digibell.io alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    Good alternative?
     
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