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    RepairShopr Alternatives

    RepairShopr is described as 'All-in-one computer repair ticketing system'. There are more than 50 alternatives to RepairShopr for a variety of platforms, including Online / Web-based, Windows, Android, iPhone and iPad. The best alternative is osTicket, which is both free and Open Source. Other great apps like RepairShopr are Freshdesk (Freemium), ProProfs Help Desk (Paid), Spiceworks (Free) and Zendesk (Paid).

    This page was last updated Mar 15, 2022
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    All-in-one computer repair ticketing system.
    Learn more about RepairShopr

      • FreeOpen Source
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      • MySQL Community Edition
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      • Cloudron
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      osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
    1. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.


    2. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
    3. Join millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and more.
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      Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.


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      • Software as a Service (SaaS)
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      InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
    4. ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.

      Discontinued

      From https://community.otrs.com :

      With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.

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      • Software as a Service (SaaS)
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      Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
    5. Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
    6. One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
    Showing 10 of 70 alternatives