ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management...
Track-It! Help Desk Software Alternatives
Track-It! Help Desk Software is described as 'For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Track-It! Help Desk Software for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Track-It! Help Desk Software alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or HubSpot. Other great apps like Track-It! Help Desk Software are Freshdesk, osTicket, i-net HelpDesk and Zendesk.
Alternatives list
System Center Service Manager provides an integrated platform for automating and adapting your organization's IT service management best practices.
Cost / License
- Paid
- Proprietary
Platforms
- Windows
- Self-Hosted
Feedback Button is a lightweight & unobtrusive feedback widget for collecting customer feedback directly from your website.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)


SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
4me is a premium service management application for large multinational organizations and their external service providers.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Android
- iPhone
- Software as a Service (SaaS)


+3
Zapflow is a power tool that helps professional investors to finally ditch locally stored Excel sheets to move towards seamless deal flow, deal portfolio management. It has been developed for VC, PE, M&A and accelerators.


- 143 SupportPal alternatives
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...



CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.

Spoke is a simple, smart way to manage requests that’s designed for anyone to use. Spoke’s AI intelligently routes and resolves internal requests and questions, while learning and improving with each ticket.
Cost / License
- Paid
- Proprietary
Alerts
- Discontinued
Platforms
- Online


+4
SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...








































