ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
United States
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Help Desk Authority Alternatives
Help Desk Authority is described as 'Is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Help Desk Authority for a variety of platforms, including Web-based, Windows, Self-Hosted, Linux and iPhone apps. The best Help Desk Authority alternative is Freshdesk, which is free. Other great apps like Help Desk Authority are Zendesk, EspoCRM , Krayin - Laravel CRM and Jetpack CRM.
Alternatives list
- 177 ProProfs Help Desk alternatives
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)
+1
137 SupportBee alternativesThe Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.
126 SAP Business Suite alternativesSAP Business Suite is a set of integrated business applications that help large or midsize companies execute business and IT strategies with services-enabled technology for comprehensive business process support, reporting, and analytics for all industries.
Cost / License
- Pay once
- Proprietary
Platforms
- Windows
- Linux
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Cost / License
- Freemium (Subscription)
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
+9
149 Helpy.io alternativesSelf-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Cost / License
- Freemium (Subscription)
- Open Source
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- iPhone
- iPad
- Self-Hosted
- Software as a Service (SaaS)
+1
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
117 Group Office alternativesGroup-Office is an enterprise CRM and groupware tool. Share projects, calendars, files and e-mail online with co-workers and clients. Easy to use and fully customizable.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Self-Hosted
+3
172 Trengo alternativesOne inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Cost / License
- Subscription
- Proprietary
Platforms
- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
195 Engati alternativesEngati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
Cost / License
- Freemium (Pay once)
- Proprietary
Platforms
- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets
+6
Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.
Client Book CRM is a Jewelry and Retail CRM software solution, designed by Jewelry and Retail professionals to help you sell more and manage less. Client Book CRM improves communication, organizes and secures data, and gives you the tools to leverage that data to improve...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android Tablet
- iPad
+2
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