Live Guide AlternativesHelp Desk Platforms and other similar apps like Live Guide

Live Guide is described as 'Is designed for optimal operator efficiency, with intuitive controls and a customizable interface. It has great features like preview chat, remote assistance and video chat and can easily integrate with any third-party software or system' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to Live Guide for a variety of platforms, including Web-based, Android, iPhone, Windows and iPad apps. The best Live Guide alternative is Freshdesk, which is free. Other great apps like Live Guide are tawk.to, ProProfs Help Desk, Zendesk Chat and Userlike.

Live Guide alternatives are mainly Help Desk Platforms but may also be CRM Systems or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Live Guide.

Live Guide

Paid • Proprietary
Help Desk Platform

Live Guide is designed for optimal operator efficiency, with intuitive controls and a customizable interface. It has great...

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Freshdesk
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk Platform
Customer Feedback Manager
Team Collaboration Tool
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Apps
221 Freshdesk alternatives
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
- - Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to Live Guide.
- - Freshdesk is the most popular free alternative to Live Guide.
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Freshdesk Features
1. Ad-freeFreshdesk doesn't contain any form of external advertising.
Ticketing
Pricing per agent
Ads monitoring
Customer service
Automatic customer engagement
tawk.to
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk Platform
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Internet Explorer
Google Chrome
Safari
Wordpress
171 tawk.to alternatives
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
Suggest and vote on features
tawk.to Features
Triggers
Helpdesk Ticketing
Chat history
Customer service
Online chat
Live Support Chat
Live chat for websites
Visitor tracking
Add a screenshot
ProProfs Help Desk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
171 ProProfs Help Desk alternatives
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
- - ProProfs Help Desk is the most popular commercial alternative to Live Guide.
Suggest and vote on features
ProProfs Help Desk Features
Shared inbox
Helpdesk ticketing
Canned responses
In-built Bug tracking
Custom data fields
Reporting
Instant Replay
Knowledge Management
Knowledge Base structuring
Ticketing
Zendesk Chat
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Online
Android
iPhone
Android Tablet
iPad
165 Zendesk Chat alternatives
Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
Suggest and vote on features
Zendesk Chat Features
Live Support Chat
Userlike
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Online
Software as a Service (SaaS)
132 Userlike alternatives
Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.
- - Userlike is the most popular SaaS alternative to Live Guide.
Suggest and vote on features
Userlike Features
1. Real time collaborationMultiple users can work together in Userlike simultaneously.
Chat Bot
Real-time analytics
Support for Multiple Users
Whatsapp integration
Live Broadcasting
SMS Messaging
Customer service
Smartsupp
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Customer Feedback Manager
Online
Android
iPhone
Windows Phone
iPad
Self-Hosted
Software as a Service (SaaS)
116 Smartsupp alternatives
Smartsupp is your online shopping assistant. It combines live chat, chatbots & video recordings to save your time and help you turn visitors into customers.
- - Smartsupp is the most popular Self-Hosted alternative to Live Guide.
Suggest and vote on features
Smartsupp Features
1. User Session RecordingSmartsupp can record user sessions to gain a real understanding of how users interact with a website.
2. Marketing AutomationSmartsupp can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
Visitor recording
Canned responses
Customizable
Chat Bot
Simple installation
Statistics and Reports
Facebook integration
Automatic messages
Live Support Chat
Customer service
LiveAgent
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
CRM System
Online
Android
iPhone
Android Tablet
iPad
PHP
196 LiveAgent alternatives
LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and...
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LiveAgent Features
1. GamificationLiveAgent makes use of game-design elements such as point scoring, competition, achievements, etc.
2. VoiP CallsLiveAgent allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
Beat maker
Knowledge base
Call recording
Customer service
Helpdesk ticketing
Ticketing
Live Support Chat
Integrated Chat
User.com
Is this is a good alternative?
Yes
No
Paid • Proprietary
Email Marketing Service
Customer Support Tool
Help Desk App
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
iPad
201 User.com alternatives
User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.
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User.com Features
1. Customer SegmentationUser.com allows you to divide your customers into segments, so you can determine and work with your target audience.
2. Marketing AutomationUser.com can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
SMS Marketing Platform
Omnichannel messaging
Chatbot Builder
Live Support Chat
Customer service
User tracking
Lead nurturing
Olark
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Instant Messenger
Online
131 Olark alternatives
Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.
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Olark Features
Real Time Chat
Live Support Chat
Online chat
Traffic Monitoring
Consolto
Is this is a good alternative?
Yes
No
Paid • Proprietary
Video Calling App
Web Conferencing Tool
Instant Messenger
Mac
Windows
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
169 Consolto alternatives
The #1 Video chat plugin that will turn your website into a fully featured virtual office in minutes with: Video-calls, screen sharing, appointment scheduling, text-chat, whatsapp, Facebook messenger, site analytics and more….
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Consolto Features
1. Screen SharingYou can use Consolto to share your screen with your colleages or friends.
Integrated Chat
Crisp
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Instant Messenger
Mac
Windows
Linux
Online
Android
iPhone
125 Crisp alternatives
Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.
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Crisp Features
Knowledge base
Real Time Chat
Unlimited users
Traffic Monitoring
Live Support Chat
Integrated Chat
User Profiles with Location
Online chat
Lime Talk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Online
100 Lime Talk alternatives
Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.
Suggest and vote on features
Lime Talk Features
Live Support Chat
Live chat for websites
Online chat