Live Guide AlternativesHelp Desk Platforms and other similar apps like Live Guide

Live Guide is described as 'Is designed for optimal operator efficiency, with intuitive controls and a customizable interface. It has great features like preview chat, remote assistance and video chat and can easily integrate with any third-party software or system' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to Live Guide for a variety of platforms, including Web-based, Android, iPhone, Windows and Mac apps. The best Live Guide alternative is tawk.to, which is free. Other great apps like Live Guide are Freshdesk, LiveAgent, LiveChat and Userlike.

filter to find the best alternatives

Live Guide alternatives are mainly Help Desk Platforms but may also be CRM Systems or Customer Feedback Managers.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Live Guide.
  • ...

Live Guide is designed for optimal operator efficiency, with intuitive controls and a customizable interface. It has great features like preview chat, remote assistance and video chat and can easily integrate with any...

More about Live Guide
Live Guide alternatives page was last updated Sep 12, 2020
  1. tawk.to icon
     93 likes

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    192 tawk.to alternatives

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress

    Properties

    1.  Lightweight

    Features

    1.  WYSIWYG Support
    2.  Real time collaboration
    3.  Dark Mode
    4.  Ad-free
    5.  Live Support Chat
    6.  Live chat for websites
    7.  Visitor tracking
    8.  Triggers
    9.  Chat history
    10.  Online chat
    11.  Customer service
    12.  Helpdesk Ticketing
    tawk.to iconLive Guide Icon

    tawk.to VS Live Guide

    Is tawk.to a good alternative to Live Guide?
     
    • tawk.to is the most popular Web-based, Windows, Android & Mac alternative to Live Guide.

    • tawk.to is the most popular free alternative to Live Guide.

    • tawk.to is Freemium and ProprietaryLive Guide is Paid and Proprietary
    • tawk.to is LightweightLive Guide is not according to our users
  2. Freshdesk icon
     121 likes

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    41 Freshdesk alternatives
    Freshdesk screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates
    Freshdesk iconLive Guide Icon

    Freshdesk VS Live Guide

    Is Freshdesk a good alternative to Live Guide?
     
    • Freshdesk is the most popular iPad & Android Tablet alternative to Live Guide.

    • Freshdesk is Freemium and ProprietaryLive Guide is Paid and Proprietary
  3. LiveAgent icon
     56 likes

    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    212 LiveAgent alternatives
    LiveAgent screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP

    LiveAgent Features

    1.  VoiP Calls
    2.  Gamification
    3.  Beat maker
    4.  Knowledge base
    5.  Call recording
    6.  Customer service
    7.  Helpdesk Ticketing
    8.  Live Support Chat
    9.  Integrated Chat
    LiveAgent iconLive Guide Icon

    LiveAgent VS Live Guide

    Is LiveAgent a good alternative to Live Guide?
     
    • LiveAgent is the most popular commercial alternative to Live Guide.

    • LiveAgent is Paid and ProprietaryLive Guide is also Paid and Proprietary
  4. LiveChat icon
     20 likes

    LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in a SaaS model. It helps ecommerce owners to contact website owners and convert them into buyers and keep track of the customer service communication via email.

    218 LiveChat alternatives
    Agent app

    License model

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad

    Properties

    1.  Lightweight

    Features

    1.  Custom widgets
    2.  Marketing Automation
    3.  Auto Responder
    4.  Customer Segmentation
    5.  Real time collaboration
    6.  Multiple Account support
    7.  Ad-free
    8.  End-to-End Encryption
    9.  Two-factor Authentication
    10.  Website Monitoring
    11.  Dark Mode
    12.  No Coding Required
    LiveChat iconLive Guide Icon

    LiveChat VS Live Guide

    Is LiveChat a good alternative to Live Guide?
     
  5. Userlike icon
     81 likes

    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

    137 Userlike alternatives
    Website Messenger

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Userlike Features

    1.  Real time collaboration
    2.  Chat Bot
    3.  Real-time analytics
    4.  Live Support Chat
    5.  Support for Multiple Users
    6. WhatsApp icon  Whatsapp integration
    7.  Live Broadcasting
    8.  SMS Messaging
    9.  Customer service
    Userlike iconLive Guide Icon

    Userlike VS Live Guide

    Is Userlike a good alternative to Live Guide?
     
    • Userlike is the most popular SaaS alternative to Live Guide.

    • Userlike is Freemium and ProprietaryLive Guide is Paid and Proprietary
  6. Tidio  icon
     30 likes

    Tidio Live Chat is a real-time customer communication service, enhanced with chatbots for 24/7 assistance. It has a free version and paid upgrades for additional features. The installation is simple, allowing immediate use after plugin installation.

    135 Tidio alternatives
    Tidio  screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Google Chrome
    • Shopify
    • Drupal
    • Joomla
    • Wordpress

    Tidio Features

    1.  Customer Segmentation
    2.  Auto Responder
    3.  Live Preview
    4.  Email automation
    5.  Visitor management
    6.  Segmenting visitors
    7.  Live Support Chat
    8.  Email integration
    Tidio  iconLive Guide Icon

    Tidio VS Live Guide

    Is Tidio a good alternative to Live Guide?
     
  7. Lime Talk icon
     58 likes

    Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.

    102 Lime Talk alternatives
    Lime Talk screenshot 1

    License model

    Application type

    Platforms

    • Online

    Lime Talk Features

    1.  Live chat for websites
    2.  Online chat
    3.  Chat widget
    4.  Live Support Chat
    Lime Talk iconLive Guide Icon

    Lime Talk VS Live Guide

    Is Lime Talk a good alternative to Live Guide?
     
  8. MyLiveChat icon
     2 likes

    MyLiveChat is a free live chat software for eCommerce websites. It allows real-time interaction with website visitors through a chat button, which can be added using HTML code. The button integrates smoothly with your website design without causing disruptions.

    51 MyLiveChat alternatives
    Live Chat Window

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online

    MyLiveChat Features

    1.  Live Support Chat
    2.  Live chat for websites
    MyLiveChat iconLive Guide Icon

    MyLiveChat VS Live Guide

    Is MyLiveChat a good alternative to Live Guide?
     
  9. Zendesk Chat icon
     36 likes

    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    179 Zendesk Chat alternatives
    Zendesk Chat screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Chat Features

    1.  Live Support Chat
    Zendesk Chat iconLive Guide Icon

    Zendesk Chat VS Live Guide

    Is Zendesk Chat a good alternative to Live Guide?
     
  10. Smartsupp icon
     60 likes

    Smartsupp is your online shopping assistant. It combines live chat, chatbots & video recordings to save your time and help you turn visitors into customers.

    116 Smartsupp alternatives
    Respond form your warehouse or on the go with our mobile app

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Windows Phone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)

    Smartsupp Features

    1.  User Session Recording
    2.  Marketing Automation
    3.  Visitor recording
    4.  Canned responses
    5.  Chat Bot
    6.  Simple installation
    7.  Statistics and Reports
    8. Facebook icon  Facebook integration
    Smartsupp iconLive Guide Icon

    Smartsupp VS Live Guide

    Is Smartsupp a good alternative to Live Guide?
     
    • Smartsupp is the most popular Self-Hosted alternative to Live Guide.

    • Smartsupp is Freemium and ProprietaryLive Guide is Paid and Proprietary
  11. ProProfs Help Desk icon
     82 likes

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    171 ProProfs Help Desk alternatives
    ProProfs Help Desk screenshot 1

    License model

    Application type

    Platforms

    • Online

    ProProfs Help Desk Features

    1.  Shared inbox
    2.  Helpdesk Ticketing
    3.  Canned responses
    4.  In-built Bug tracking
    5.  Custom data fields
    6.  Reporting
    7.  Instant Replay
    8.  Knowledge Management
    9.  Knowledge Base structuring
    ProProfs Help Desk iconLive Guide Icon

    ProProfs Help Desk VS Live Guide

    Is ProProfs Help Desk a good alternative to Live Guide?
     
  12. Crisp icon
     29 likes

    Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.

    142 Crisp alternatives
    Crisp screenshot 1

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone

    Properties

    1.  Lightweight

    Features

    1.  Knowledge base
    2.  Real Time Chat
    3.  Unlimited users
    4.  User Profiles with Location
    5.  Online chat
    6.  Traffic Monitoring
    7.  Live Support Chat
    8.  Integrated Chat
    Crisp iconLive Guide Icon

    Crisp VS Live Guide

    Is Crisp a good alternative to Live Guide?
     
12 of 41 Live Guide alternatives