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KronoDesk Alternatives

KronoDesk is described as 'Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction' and is a Help Desk app in the business & commerce category. There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including iPhone, SaaS, iPad and Android. The best alternative is osTicket, which is both free and Open Source. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk.

KronoDesk alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of KronoDesk.
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Timely and efficient customer support is criticial to building and maintaining strong customer relationships and...

Learn more about KronoDesk
  1. osTicket icon

    osTicket

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    • Free • Open Source
    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron

    osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.

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    Client Interface - Welcome Screen
  2. Freshdesk icon

    Freshdesk

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    • Freemium • Proprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

    ⚫︎ Ad-freeFreshdesk doesn't contain any form of external advertising.
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    Screenshot
  4. Zendesk icon

    Zendesk

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    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

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    Screenshot

  5. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

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    Screenshot
  6. InvGate Service Desk icon

    InvGate Service Desk

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    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

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    Screenshot
  8. Front icon

    Front

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    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.

    ⚫︎ Real time collaborationMultiple users can work together in Front simultaneously.
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    Screenshot

  9. ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.

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    Discontinued

    From https://community.otrs.com :With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.

    OTRS - Dashboard

  10. UserVoice communities are the easiest way to turn customer feedback into action:

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    The top professional uservoice feedback system at the example from bit.ly
  11. Get Satisfaction icon

    Get Satisfaction

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    • Online

    Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.

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    Apple as a succesful example
  12. GoToAssist icon

    GoToAssist

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    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues.

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    iOS Expert App on iPhone (Start Session)
Showing 10 of 118 alternatives