Alternatives to KronoDesk for all platforms with any license

osTicket

Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

Free Open Source Windows Linux Web MySQL Community Edition Self-Hosted ... PHP Cloudron
Dockerized Helpdesk ticketing Task Management Add a feature

63 Like
Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Freemium $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad Google Apps
Ad-free Ads monitoring Pricing per agent Automatic customer engagement ... Customer Feedback Customer service Software as a Service Team Collaboration Add a feature

117 Like
((OTRS)) Community Edition

((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...

Free Personal Open Source Mac Linux Web Self-Hosted Perl
SLA Email notifications Helpdesk ticketing Knowledge base ... SOAP API Task Management Workflow Automation Add a feature

37 Like
ProProfs Help Desk

ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them.

Commercial $ $ $ Web
Shared inbox Helpdesk ticketing In-built Bug tracking Custom data fields ... Canned responses Instant Replay Integration Knowledge Base structuring Knowledge Management Reporting Issue Tracking Add a feature

82 Like
Front

Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments...

Commercial $ $ $ Mac Windows Linux Web Android ... iPhone Android Tablet iPad Software as a Service (SaaS)
Shared inbox Comment section Customer service Email tracking ... Real time collaboration Team Collaboration Add a feature

23 Like
Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Commercial Web Android iPhone Blackberry iPad
Knowledge base Software as a Service Add a feature

60 Like
UserVoice

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...

Commercial Web Android iPhone Android Tablet iPad
Suggestion voting Customer Feedback German In-App Voting ... Multiple languages Wordpress integration Add a feature

79 Like
UserReport

UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum....

Free Web
CrowdSourced Customer Feedback Email deliverability Apps with Google Analytics Integration ... Heatmap Multiple languages Add a feature

31 Like
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Get Satisfaction

Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at...

Commercial Web
Customer Feedback CRM Add a feature

60 Like
Help Scout

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket...

Commercial $ $ $ Web iPhone Software as a Service (SaaS)
Documentation Customer Feedback CRM Customer service ... Knowledge base Add a feature

29 Like