Alternatives to KronoDesk for all platforms with any license

osTicket

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use...

Free Open Source Windows Linux Web MySQL Community Edition Self-Hosted ... PHP
Dockerized Helpdesk ticketing Add a feature

49 Like
Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Freemium $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad Google Apps
Ad-free Customer feedback Free to play Team Collaboration Add a feature

95 Like
((OTRS)) Community Edition

((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...

Free Personal Open Source Mac Linux Web Self-Hosted Perl
SLA Email notifications Helpdesk ticketing Knowledge base ... SOAP API Workflow Automation Add a feature

34 Like
UserVoice

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...

Commercial Web Android iPhone Android Tablet iPad
Suggestion voting Customer feedback Multiple languages Wordpress integration Add a feature

79 Like
UserReport

UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum....

Free Web
CrowdSourced Customer feedback Email deliverability Multiple languages Add a feature

25 Like
Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Commercial Web Android iPhone Blackberry iPad
Knowledge base Add a feature

53 Like
Help Scout

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket...

Commercial $ $ $ Web iPhone
Customer feedback CRM Knowledge base Add a feature

29 Like
InvGate Service Desk

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...

Commercial Mac Windows Linux Web Android ... iPhone Android Tablet iPad
Configurable Add a feature

62 Like
Get Satisfaction

Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at...

Commercial Web
Customer feedback CRM Add a feature

59 Like
Front

Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments...

Commercial $ $ $ Mac Windows Linux Web Android ... iPhone Android Tablet iPad
Shared inbox Comment section Email tracking Real time collaboration Add a feature

18 Like
UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for...

Commercial Web iPhone iPad
Customer feedback CRM Add a feature

58 Like
GoToAssist

Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues. Handle more support...

Commercial Windows Web Android iPhone Android Tablet ... iPad
Remote desktop Remote Support Add a feature

13 Like
OTRS

OTRS is a leading cloud-based ticketing and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve...

Commercial Windows Linux Web
First person view Helpdesk ticketing Workflow Automation Add a feature

14 Like
Desk.com

In March, 2018, Salesforce announced the end-of-life for desk.com in March, 2020. Desk.com lets you see all your customers in one place and engage them across all...

Commercial Web
No features added Add a feature

21 Like
Kayako

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter...

Commercial $ $ $ Mac Windows Linux Web Android ... iPhone Blackberry Android Tablet Windows Phone iPad
CRM Knowledge base Add a feature

18 Like