osTicket osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use... Free Open Source Windows Linux Web MySQL Community Edition Self-Hosted ... PHP Customer Chat Helpdesk ticketing Add a feature 45 Like
Freshdesk Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's... Freemium $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad Google Apps Ad-free Team Collaboration Add a feature 86 Like
OTRS Business Solution™ The OTRS Business Solution™ helps to improve your service quality at an attractive price-performance ratio. Free Open Source Mac Linux Web Self-Hosted Perl Helpdesk ticketing Add a feature 32 Like
Zendesk Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software... Commercial Web Android iPhone Blackberry iPad Knowledge base Add a feature 53 Like
Help Scout Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set up, and scales like any enterprise... Commercial Web iPhone CRM Add a feature 24 Like
Get Satisfaction User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system. Commercial Web CRM Add a feature 59 Like
Desk.com Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in... Commercial Web No features added Add a feature 21 Like
GoToAssist Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues. Handle more support... Commercial Windows Web Android iPhone Android Tablet ... iPad Remote desktop Remote support Add a feature 12 Like
Kayako Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter... Commercial Mac Windows Linux Web Android ... iPhone Blackberry Android Tablet Windows Phone iPad Customer Chat CRM Knowledge base Add a feature 18 Like
VisionProject Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for... Free Personal Web Email tracking Kanban boards Team Collaboration Add a feature 18 Like
Helpy.io A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums. Commercial Mac OS X Windows Linux Web iPhone ... iPad Self-Hosted Support for Bootstrap Knowledge base Multiple languages Add a feature 9 Like
Zoho Discussions Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration Freemium Web No features added Add a feature 9 Like
Deskero With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way... Commercial Web Android iPhone iPad CRM Customizable Add a feature 15 Like
Enchant Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and... Commercial Web CRM Add a feature 17 Like
TeamSupport.com Our online help desk is so much more than “just another ticketing system.” Most support software only supports one-to-one communications with your customers and you... Commercial Web Real time collaboration Add a feature 27 Like
