Mioot Alternatives
Mioot is described as 'Live Chat Software is a leading customer support solutions provider includes live chat, Live Chat software, Live Support, live help, Live Help Software, online chat help, online website support software' and is a Customer Support App in the Business & Commerce category. There are more than 50 alternatives to Mioot for a variety of platforms, including Online / Web-based, Windows, Android, iPhone and Linux. Most alternatives are Customer Support and Help Desk Apps. The best alternative is osTicket, which is both free and Open Source. Other great apps like Mioot are Freshdesk (Freemium), ProProfs Help Desk (Paid), ((OTRS)) Community Edition (Free Personal, Open Source) and Zendesk (Paid).
- osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
- Free • Open Source
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
- ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.
- Free Personal • Open Source
- Mac
- Linux
- Online
- Self-Hosted
- Perl
Discontinued
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- Paid • Proprietary
- Online
- Android
- iPhone
- Blackberry
- iPad
- Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.
- Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues. Handle more support requests in less time, assist up to eight attended or unattended customers at once.
- Paid • Proprietary
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
- Paid • Proprietary
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
- One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
- Paid • Proprietary
- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
- Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.