Apps tagged with 'Customer Support' Page 3 of 21

All apps in Apps tagged with 'Customer Support' category. Use the filters below to narrow down your search. 
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  1. Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    64 alternatives
  2. Comm100 Live Chat is a powerful and highly configurable customer support platform for websites and mobile apps, designed for speed, reliability, and security.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Comm100 Live Chat with AI Copilot
    Comm100 Live Chat
    Auto Distribution
    +3
    Comm100 Live Chat screenshot 3
    108 alternatives
  3. Supportbench icon
     2 likes

    Supportbench a G2 and Capterra top-rated customer support helpdesk built for B2B teams. Offering advanced features like dynamic SLAs, generative AI, KB, native integrations.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Communication Hub
    Ticket view
    Creating rich Outlook style activities
    +4
    Knowledge base
    111 alternatives
  4. Deskpro icon
     17 likes

    Deskpro is a help desk platform that uses AI technology for multi-channel communication. It offers security, compliance, and data privacy features. Users can deploy the platform on a private cloud, on-premise, or in sovereign data centers.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    Deskpro screenshot 1
    Deskpro screenshot 1
    Deskpro screenshot 2
    +1
    Deskpro screenshot 3
    84 alternatives
  5. Analyzee icon
     4 likes

    Analyzee is a free, unified SaaS for real-time analytics, customer engagements & session insights. Easily integrate with a single script, centralize data from multiple sources, and interact live with customers, all on a self-hosted, robust infrastructure.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Analyzee screenshot 1
    Analyzee screenshot 1
    Analyzee screenshot 2
    +1
    Analyzee screenshot 3
    18 alternatives
  6. Hiver icon
     1 like

    Manage Shared Inboxes in Gmail with team collaboration features, including task delegation, email monitoring, and personalized customer responses.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Google Chrome
    • Gmail
    Hiver screenshot 1
    Hiver screenshot 1
    Hiver screenshot 2
    +6
    Hiver screenshot 3
    30 alternatives
  7. Featurebase icon
     35 likes

    Featurebase is a free customer feedback tool that lets you create public feedback boards to capture, manage and organize your feedback, feature requests and bug reports. Capture unlimited feedback for free, no trials. Changelogs and roadmaps as well!.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Feedback board
    Dashboard
    Changelog
    +1
    Roadmap
    92 alternatives
  8. Upvoty icon
     2 likes

    Upvoty helps you collect and manage user feedback with feedback boards, product roadmap, changelog and blog. Turn user feedback into actionable product optimizations and build better products.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Home Page
    59 alternatives
  9. OmniOmni icon
     Like

    OmniOmni is an omnichannel char center that is designed to help businesses to cummunicate with customers and boost sales in the most popular messengers: WhatsApp, Viber, Telegram, Instagram, Facebook Messenger and others.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    OmniOmni screenshot 1
    9 alternatives
  10. JustReply icon
     Like

    JustReply is your dedicated ally in customer support, simplifying interactions and enhancing user experiences. It's more than just a software; it's a seamless support ecosystem. With features like efficient ticket management, instant live chat, and personalized...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Slack
    • Software as a Service (SaaS)
    JustReply screenshot 1
    JustReply screenshot 1
    8 alternatives
  11. Desku icon
     Like

    Desku is an all-in-one customer support and customer experience platform helping small and medium-scale businesses provide better and faster customer support with the help of automation and AI chatbots.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    Desku screenshot 1
    Desku screenshot 1
    Desku screenshot 2
    +5
    Desku screenshot 3
    1 alternatives
  12. SugarCRM icon
     44 likes

    Sugar is a complete CRM solution that automates your core sales, customer service and marketing processes, with a focus on the individual.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    SugarCRM screenshot 1
    SugarCRM screenshot 1
    281 alternatives
  13. Atera icon
     43 likes

    Atera’s all-in-one platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Atera screenshot 1
    Atera screenshot 1
    Atera screenshot 2
    +1
    Atera screenshot 3
    61 alternatives
  14. Smartsupp icon
     60 likes

    Blends live chat, chatbots, and video recordings for e-commerce, offers real-time visitor insights, multi-channel support, GDPR compliance, and mobile access.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Windows Phone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    Respond form your warehouse or on the go with our mobile app
    Make new sales and see the visitor list from Smartsupp dashboard
    Save time and sell more with our chatbots, create them simply in two clicks
    +2
    Let the chatbot to recommend the right product or service to your customers
    146 alternatives
  15. ChatbotPack.com is a next-generation chatbot platform with in-built natural language processing. Using a modular system you may customize each and every module, including adding your own language analytics, security, logging, and integrations to your existing systems and devices.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    81 alternatives
  16. Chat Thing icon
     3 likes

    Chat Thing equips you with the capability to create AI-driven assistants and bots tailored to your specific business in minutes. Save your company hours by deploying bots that manage customer support, generate leads, perform research, and more.

    Cost / License

    • Free Personal
    • Proprietary

    Application type

    Platforms

    • Online
    Chat Thing screenshot 1
    Chat Thing screenshot 1
    7 alternatives
  17. Callbell icon
     37 likes

    Callbell is the easiest way for businesses to handle WhatsApp, Facebook Messenger, Instagram and Telegram conversations. Easy to use as a messaging app but built with powerful collaborative features in mind.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • iPhone
    • Android
    Callbell screenshot 1
    Callbell screenshot 1
    Callbell screenshot 2
    +5
    Callbell screenshot 3
    55 alternatives
  18. Nolt icon
     27 likes

    Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $29 board/month.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Feedback board
    125 alternatives
  19. Froged icon
     8 likes

    Behavioral messaging platform to increase your sells, improve your support and engage your customers.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Android
    • iPhone
    • Software as a Service (SaaS)
    Froged screenshot 1
    Froged screenshot 1
    Froged screenshot 2
    +1
    Froged screenshot 3
    181 alternatives
  20. Vtiger CRM icon
     31 likes

    Vtiger CRM is award-winning software used by small and medium sized businesses to grow sales, improve marketing ROI, and deliver great customer service.

    Cost / License

    • Freemium
    • Open Source

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    The Vtiger home page dashboard provides at-a-glance summary of your business
    Contact pages aggregate all information, and allow you to reach out
    Completely Customize Vtiger From the UI
    +2
    Opportunity panel
    182 alternatives
  21. Crisp icon
     29 likes

    Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    Crisp screenshot 1
    Crisp screenshot 1
    Crisp screenshot 2
    +4
    Crisp screenshot 3
    206 alternatives
  22. PHPBack icon
     22 likes

    PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products. User feedback has proved to be really effective even if you have a community project or a...

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Self-Hosted
    PHPBack screenshot 1
    PHPBack screenshot 1
    PHPBack screenshot 2
    +1
    PHPBack screenshot 3
    19 alternatives
  23. Owlbot icon
     1 like

    Owlbot offers a cutting-edge AI-powered chatbot service that seamlessly integrates with your data to provide instant responses for you, your customers, or your team. Deploying a tailor-made AI chatbot with Owlbot is straightforward, enhancing both customer service and the...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    AI Support Agent
    Product Snapshot
    6 alternatives