Hiver AlternativesHelp Desk Platforms and other similar apps like Hiver

Hiver is described as 'App that lets you and your team work on customer support, sales and projects right from your Gmail, turning it into a powerful collaboration tool' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to Hiver for a variety of platforms, including Web-based, Android, SaaS, iPhone and Windows apps. The best Hiver alternative is Freshdesk, which is free. Other great apps like Hiver are Gmelius, Front, Help Scout and Sortd.

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Hiver alternatives are mainly Help Desk Platforms but may also be Email Clients or Team Collaboration Tools.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Hiver.
Hiver iconHiver
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Hiver is an app that lets you and your team work on customer support, sales and projects right from your Gmail, turning it into a powerful collaboration tool.

More about Hiver
Hiver alternatives page was last updated May 2, 2024
  1. Freshdesk icon
     121 likes

    Freshdesk is a help desk software that streamlines customer service with features like advanced ticketing, self-service options, automation, collaboration tools, and analytics. It allows support teams to deliver personalized and timely service.

    38 Freshdesk alternatives
    Freshdesk screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace

    Properties

    1.  Ad-free

    Features

    1.  Pricing per agent
    2.  Customer service
    3.  Ads monitoring
    4.  Automatic customer engagement
    5.  Scheduled Reports
    6.  Task assignments
    7.  Supports SSL Certificates
    Freshdesk iconHiver Icon

    Freshdesk VS Hiver

    Is Freshdesk a good alternative to Hiver?
     
    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to Hiver.

    • Freshdesk is the most popular free alternative to Hiver.

    • Freshdesk is Freemium and ProprietaryHiver is Paid and Proprietary
  2. Gmelius icon
     38 likes

    Gmelius transforms your inbox into your company’s workspace. It brings your team together in Gmail by turning it into a work hub for communication, collaboration, and workflow automation with real-time syncing across all devices - web & mobile.

    40 Gmelius alternatives
    Gmelius screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Chrome OS
    • Google Chrome
    • Safari
    • Software as a Service (SaaS)
    • Opera
    • Brave
    • Firefox

    Top Gmelius Features

    1.  Marketing Automation
    2.  Real time collaboration
    3.  Kanban Board
    4.  Email Organizer
    5.  Block Trackers
    6.  Email automation
    7.  Slack integration
    8.  Gmail integration
    9.  Custom rules
    10.  Real-time analytics
    11.  Safari extension
    12.  Auto Follow up Mail
    13.  Scheduling
    Gmelius iconHiver Icon

    Gmelius VS Hiver

    Is Gmelius a good alternative to Hiver?
     
    • Gmelius is the most popular SaaS alternative to Hiver.

    • Gmelius is the most popular commercial alternative to Hiver.

    • Gmelius is Paid and ProprietaryHiver is also Paid and Proprietary
  3. Front icon
     25 likes

    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    105 Front alternatives
    Front screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Properties

    1.  Lightweight

    Features

    1.  Unified inbox
    2.  Real time collaboration
    3.  Support for @mentions
    4.  Shared inbox
    5.  Comment section
    6.  Email tracking
    7.  Built-in translation
    8.  Jira integration
    9.  Customer service
    10.  Built-in AI Assistant
    Front iconHiver Icon

    Front VS Hiver

    Is Front a good alternative to Hiver?
     
  4. Help Scout icon
     29 likes

    Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.

    118 Help Scout alternatives
    Conversation view

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Help Scout Features

    1.  Customer service
    2.  Knowledge base
    Help Scout iconHiver Icon

    Help Scout VS Hiver

    Is Help Scout a good alternative to Hiver?
     
  5. Sortd icon
     9 likes

    Sortd is a software that enhances email management and team collaboration within Gmail. It allows users to manage emails, tasks, and customer interactions directly in their inbox, converting them into visible workflows for the entire team.

    9 Sortd alternatives
    Sortd screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Chrome OS
    • Gmail
    • Google Chrome
    • iPad
    • Android Tablet

    Sortd Features

    1.  Support for @mentions
    2.  Email Organizer
    3.  Calendar Integration
    4.  Unified inbox
    5.  Gmail integration
    6.  Priorities
    7.  Shared inbox
    8.  Convert Email to Task
    9.  Gmail
    Sortd iconHiver Icon

    Sortd VS Hiver

    Is Sortd a good alternative to Hiver?
     
  6. Drag icon
     7 likes

    Drag is the World's first all-in-one workspace in Gmail. One single place to support customers, manage tasks and close deals, from the place teams love Gmail. Stop switching between tools and run your workflow from your inbox.

    17 Drag alternatives
    Shared inbox in Gmail | DragApp.com

    License model

    Platforms

    • Online
    • Google Chrome
    • Software as a Service (SaaS)
    • Gmail

    Drag Features

    1.  Kanban Board
    2.  Real time collaboration
    3.  Prioritize tasks
    4.  Email deliverability
    5.  Helpdesk Ticketing
    6.  Gmail
    7.  Shared inbox
    8.  Gmail extension
    9.  Shared boards for teams
    Drag iconHiver Icon

    Drag VS Hiver

    Is Drag a good alternative to Hiver?
     
  7. ProProfs Help Desk icon
     82 likes

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    171 ProProfs Help Desk alternatives
    ProProfs Help Desk screenshot 1

    License model

    Application type

    Platforms

    • Online

    ProProfs Help Desk Features

    1.  Shared inbox
    2.  Helpdesk Ticketing
    3.  Canned responses
    4.  In-built Bug tracking
    5.  Custom data fields
    6.  Reporting
    7.  Instant Replay
    8.  Knowledge Management
    9.  Knowledge Base structuring
    ProProfs Help Desk iconHiver Icon

    ProProfs Help Desk VS Hiver

    Is ProProfs Help Desk a good alternative to Hiver?
     
  8. Missive icon
     16 likes

    Collaborative email and threaded group chat for productive teams. A single app for all your internal and external communication.

    21 Missive alternatives
    The perfect shared inbox!

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone

    Missive Features

    1.  Unified inbox
    2.  Shared inbox
    3.  Threaded Conversations
    4.  Email Scheduling
    5.  Multiple Account support
    6.  Customer service
    7.  Email automation
    8.  Integrated Web Browser
    9.  Snooze Mail
    Missive iconHiver Icon

    Missive VS Hiver

    Is Missive a good alternative to Hiver?
     
  9. ActiveInbox for Gmail icon
     18 likes

    Discover a stress free Gmail where nothing falls through the cracks.

    27 ActiveInbox for Gmail alternatives
    ActiveInbox for Gmail screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Google Chrome
    • Safari
    • Google Apps
    • Gmail
    • Firefox

    ActiveInbox for Gmail Features

    1.  Gmail integration
    2.  Inbox Management
    3.  Email tracking
    ActiveInbox for Gmail iconHiver Icon

    ActiveInbox for Gmail VS Hiver

    Is this a good alternative to Hiver?
     
  10. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    208 DeskXpand alternatives
    Helpdesk Management Software

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Properties

    1.  Lightweight
    2.  Extensible by Plugins/Extensions
    3.  Ad-free

    Features

    1.  Desktop Sharing
    2.  No Coding Required
    3.  Real time collaboration
    4.  Auto Responder
    5.  Helpdesk Ticketing
    DeskXpand iconHiver Icon

    DeskXpand VS Hiver

    Is DeskXpand a good alternative to Hiver?
     
  11. Vocus.io icon
     9 likes

    Accurate email tracking, automated followups, prospecting, mail merge, meeting coordination, sendlater, snooze, undo, and snippets for Gmail.

    30 Vocus.io alternatives
    Know exactly who read your email, when, and from where.

    License model

    Platforms

    • Online
    • Google Chrome
    • Gmail

    Vocus.io Features

    1.  Reminders
    2.  Auto Responder
    3.  Mail Merge
    4.  Auto Follow up Mail
    5.  Gmail
    6.  Email reminder
    7.  Email tracking
    Vocus.io iconHiver Icon

    Vocus.io VS Hiver

    Is Vocus.io a good alternative to Hiver?
     
  12. Mailbutler icon
     6 likes

    Improves your inbox with productivity-boosting features such as an AI-powered assistant, email tracking, and smart email scheduling.

    12 Mailbutler alternatives
    Mailbutler screenshot 1

    License model

    Platforms

    • Mac
    • Chrome OS
    • Microsoft Office Outlook
    • Apple Mail
    • Outlook
    • Gmail

    Mailbutler Features

    1.  Email template editor
    2.  Email Scheduling
    3.  Email tracking
    4.  Snooze reliability
    5.  Sales Management
    6.  Apple Mail plugin
    7.  Team work
    8.  Gmail extension
    9.  Built-in Note Taker
    Mailbutler iconHiver Icon

    Mailbutler VS Hiver

    Is Mailbutler a good alternative to Hiver?
     
12 of 24 Hiver alternatives